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Member Support Specialist Jobs (NOW HIRING)

HB Travels

Member Support Specialist - Remote

Chicago, IL · Remote

$30K - $70K/yr

We are looking for a personable and dependable Member Support Specialist to provide responsive assistance and professional service to customers. The ideal candidate enjoys helping people, answering ...

HB Travels

Member Support Specialist - Remote

Mankato, MN · Remote

$30K - $70K/yr

We are looking for a personable and dependable Member Support Specialist to provide responsive assistance and professional service to customers. The ideal candidate enjoys helping people, answering ...

Rocket Carwash

Member Support Specialist

Lincoln, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash, LLC

Member Support Specialist

Altoona, IA · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Roanoke, TX · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash, LLC

Member Support Specialist

Omaha, NE · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Grimes, IA · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Altoona, IA · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash, LLC

Member Support Specialist

Lincoln, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

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Member Support Specialist information

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How much do member support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for member support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a member support specialist do?

A Member Support Specialist is responsible for assisting members with inquiries, resolving issues, and providing information about products or services offered by an organization. They typically communicate with members via phone, email, or chat, ensuring excellent customer service and satisfaction. Their duties may also include updating member records, processing requests, and collaborating with other departments to address complex concerns. The goal is to ensure members feel valued and supported throughout their experience.

How does a member support specialist typically collaborate with other departments to resolve member issues?

Member Support Specialists often work closely with teams such as billing, technical support, and account management to resolve complex member issues efficiently. When a member’s inquiry goes beyond standard support, the specialist will coordinate with the relevant department to ensure accurate and timely solutions. This collaborative approach not only enhances the member experience but also helps specialists gain a broader understanding of the organization’s operations, which can be valuable for career growth.

What are the key skills and qualifications needed to thrive as a member support specialist, and why are they important?

To thrive as a Member Support Specialist, you need strong customer service skills, problem-solving ability, and a high school diploma or equivalent, with some roles preferring previous support experience. Familiarity with customer relationship management (CRM) software, help desk systems, and communication platforms is often required. Excellent interpersonal skills, patience, and the ability to communicate clearly help build trust and resolve issues efficiently. These skills are crucial for ensuring member satisfaction, fostering loyalty, and efficiently addressing concerns in a timely manner.

What cities are hiring for Member Support Specialist jobs?

Cities with the most Member Support Specialist job openings:

Who are the top companies hiring for Member Support Specialist jobs?

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What states have the most Member Support Specialist jobs?

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Member Support Specialist jobs near you
Infographic showing various Member Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Member Support Specialist

Austin, TX • On-site

FIT - Functional Inspired Training
See more jobs at FIT - Functional Inspired Trainingexternal

Part-time

Re-posted 24 days ago

Job description

We are seeking a dedicated Member Support Specialist to join our studio team. This role is key in ensuring a positive and seamless experience for all members. The Member Support Specialist will assist the studio team with membership conversations, first time class-takers, lead engagement, and general studio duties assigned by the Studio Manager(s) and the Director of Operations. As the first and last point of contact for members, the Member Support Specialist plays a vital role in creating a welcoming and positive environment for everyone who walks through our doors.
The Member Support Specialist will:
  • Casual role, which requires early mornings, evenings and weekend work
  • Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use
  • Responsible for studio tidiness and returning equipment to standards set by studio management
  • Participate in networking/community events as needed and studio promotions to generate new business
  • Stay up to date with, and implement FS8 brand and athletics standards at all times
  • Working front desk + establishing relationships with current and future members
  • Making sales phone calls (# dictated by manager for each shift) + following up member inquiries during each shift
  • Attention to detail during shift for member experience
  • Stocking laundry, studio supplies, and rolling towels in preparation for classes
  • Willingness to evolve with new developments in the fitness industry
  • Professional attire + presence in studio
  • Representing the elements of the brand
  • Minimum of 20 hours/ week, + 40 calls/ shift
  • Any other duties as assigned

Requirements
  • Valid CPR and First Aid Certificate
  • Excellent customer service skills
  • Professional and effective communication skills
  • In-depth understanding of the benefits of Pilates, Tone and Yoga.
  • Passion for learning and attending continued education training
  • Punctual and Reliable

Apply