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Member Support Specialist Jobs (NOW HIRING)

Rocket Carwash

Member Support Specialist

La Vista, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Weatherford, TX · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Temecula, CA · On-site

$16.90/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Johnston, IA · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Pensacola, FL · On-site

$14 - $15/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Lincoln, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Omaha, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Rocket Carwash

Member Support Specialist

Elkhorn, NE · On-site

$15 - $16/hr

Member Support Specialist Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with ...

Medical Guardian

Member Support Specialist

$17/hr

As a Member Support Specialist , you will play a critical role by working directly with our members and their loved ones. We guide them through product activations, troubleshooting, billing, and much ...

Fay

OR · On-site

About this Role We're hiring a Member Support Specialist to support Fay members - the patients at the heart of our platform - and ensure they can access and navigate their care with confidence. This ...

One Medical

Member Support Specialist

San Rafael, CA · On-site

$24/hr

The Opportunity As a Member Support Specialist (Administrative Assistant) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will ...

mytfcuhr

Member Support Specialist I

Oklahoma City, OK · On-site

$22.20/hr

As a Member Support Specialist I, you'll be the first point of contact for our members - handling 80-100+ calls per day to assist with a wide range of financial needs. This is a high-volume, high ...

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Member Support Specialist - Part Time

Chesapeake, VA · On-site

$15 - $20/hr

Temporary, thru Dec. with the possibility of extension / PT-Member Support Specialist M-F / 9:00-1:00, with flexibility / $15-$20, based on skill and experience FUNCTION: Perform a wide variety of ...

New

Vizient

Member Support Specialist

Irving, TX · On-site

$34K - $57K/yr

In this role, you will provide first-level support for access and identity management while delivering exceptional service to clients through phone, email, and chat. You will troubleshoot issues ...

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All JobsMember Support Specialist Jobs

Member Support Specialist information

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How much do member support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for member support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

How does a member support specialist typically collaborate with other departments to resolve member issues?

Member Support Specialists often work closely with teams such as billing, technical support, and account management to resolve complex member issues efficiently. When a member’s inquiry goes beyond standard support, the specialist will coordinate with the relevant department to ensure accurate and timely solutions. This collaborative approach not only enhances the member experience but also helps specialists gain a broader understanding of the organization’s operations, which can be valuable for career growth.

What is the role of a Member Support Specialist?

A Member Support Specialist provides assistance to members by addressing inquiries, resolving issues, and offering guidance related to products or services. They often use customer service tools, maintain knowledge of company policies, and communicate effectively to ensure member satisfaction.

What does a member support specialist do?

A Member Support Specialist is responsible for assisting members with inquiries, resolving issues, and providing information about products or services offered by an organization. They typically communicate with members via phone, email, or chat, ensuring excellent customer service and satisfaction. Their duties may also include updating member records, processing requests, and collaborating with other departments to address complex concerns. The goal is to ensure members feel valued and supported throughout their experience.

What are the key skills and qualifications needed to thrive as a member support specialist, and why are they important?

To thrive as a Member Support Specialist, you need strong customer service skills, problem-solving ability, and a high school diploma or equivalent, with some roles preferring previous support experience. Familiarity with customer relationship management (CRM) software, help desk systems, and communication platforms is often required. Excellent interpersonal skills, patience, and the ability to communicate clearly help build trust and resolve issues efficiently. These skills are crucial for ensuring member satisfaction, fostering loyalty, and efficiently addressing concerns in a timely manner.
What cities are hiring for Member Support Specialist jobs? Cities with the most Member Support Specialist job openings:
Who are the top companies hiring for Member Support Specialist jobs? The top employers for Member Support Specialist jobs are:
What states have the most Member Support Specialist jobs? States with the most job openings for Member Support Specialist jobs include:
What job categories do people searching Member Support Specialist jobs look for? The top searched job categories for Member Support Specialist jobs are:
Member Support Specialist jobs near you
Infographic showing various Member Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Member Support Specialist

Rocket Carwash

La Vista, NE • On-site

$15 - $16/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Rocket Carwash rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

325th of 363 rated vehicle maintenance

Job description

Member Support Specialist

Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with limitless possibilities on the horizon. By joining Rocket Carwash, you'll collaborate with a team that reshapes industry benchmarks. We're not just disrupting the industry; we're setting a new standard. Our exceptional growth is a testament to our team's unwavering dedication. Our success is a result of our people, rooted in relentless energy, positivity, and a customer-centric approach, continuously innovating to set us apart. Experience a realm where the boundaries of personal and professional growth simply do not exist!

At Rocket, we’re not just offering a job – we’re providing an opportunity for personal and professional growth. We’re committed to supporting you as an individual while you gain valuable life experience and develop skills that will benefit your future.

If you’re ready to join a team of passionate individuals, who take pride in greeting guests with a smile, we encourage you to apply for the Member Support Specialist position.

Come be a part of something special amp; invest in yourself today!

Primary Responsibilities:

  • Uphold the Rocket Guest Service Expectation Model by consistently presenting a positive and friendly image, warmly greeting customers with a smile, addressing them by name, executing operational fundamentals with excellence, and extending a genuine invitation to return, all to create a personalized and memorable experience.
  • Build memorable connections with both current and potential members by checking in on their experience throughout their visit.
  • Prepare vehicles before they enter the wash tunnel, following all Standard Operating Procedures, paying special attention to hard-to-clean areas and clear hand signals to ensure a smooth and efficient process.
  • Conduct routine parking lot checks to ensure member carts are fully stocked with fresh towels and cleaners for interior use.
  • Maintain a clean and organized location. Complete all necessary side-work, housekeeping tasks, and any additional duties assigned by a manager or supervisor to maintain operational excellence.
  • Work as a member of a team in an environment where collaboration and a positive attitude are keys to driving success
  • Maintain awareness and compliance with all safety regulations and policies.
  • May be asked to perform basic to intermediate-level technology tasks.
  • Perform other duties as assigned by leadership.
  • Treats others with respect and dignity at all times.

We are looking for someone who…

  • Operates with a high level of professionalism and integrity
  • Conveys positivity and leads by example
  • Has excellent communication and interpersonal skills
  • Has the ability to work in a dynamic, fast-paced environment
  • Has an eagerness to learn and adapt to new tasks and responsibilities
  • Is team oriented and dependable
  • Embraces opportunities for learning and growth within the company

Position Requirements:

  • Must be at least 16 years old; students are welcome and encouraged to apply!
  • Individually lift objects off the ground weighing up to 50 pounds
  • Safely work with a team to lift and maneuver items weighing up to 100+ pounds
  • Stand, walk, or sit for long periods of time (up to 8 hours)
  • Mobility to work in areas that require kneeling, crouching, or crawling
  • Ability to work outside in varying weather conditions
  • Be available to work various shifts and holidays, based on the needs of the business

No prior experience? No problem! We provide all the necessary training and tools you need to succeed. If you're excited about joining a team that values growth, learning, and creating exceptional experiences, we'd love to hear from you!

Pay Rate: $15-$16/hr based upon work experience
Company website: https://rocketcarwash.com
Equal Opportunity Employer: Rocket Carwash and its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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