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Member Relations Specialist Jobs (NOW HIRING)

TTCU

Member Relations Specialist I

Tulsa, OK · On-site

Member Relations Specialists I key areas of responsibility are to provide information, suggestions and solutions to members and prospective members using remote communication methods. When necessary ...

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$29K

$67.4K

$114.5K

How much do member relations specialist jobs pay per year?

As of Aug 13, 2026, the average yearly pay for member relations specialist in the United States is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a member relations specialist?

Member Relations Specialists are professionals who act as the primary point of contact between an organization and its members. They handle member inquiries, resolve complaints, process membership applications, and ensure a positive experience for members. Their role is crucial in maintaining strong relationships, addressing members’ needs, and supporting retention and engagement initiatives. They may work in various settings, including associations, credit unions, gyms, or other membership-based organizations.

What are the key skills and qualifications needed to thrive as a member relations specialist?

To excel as a Member Relations Specialist, you need strong interpersonal skills, customer service experience, and often a background in communications or business. Familiarity with customer relationship management (CRM) software, member databases, and relevant industry platforms is typically required. Outstanding problem-solving abilities, patience, and active listening set top performers apart in this role. These skills are crucial for building trust, resolving member concerns efficiently, and fostering long-term satisfaction and retention.

What are some common challenges faced by member relations specialists, and how are they typically addressed?

Member Relations Specialists often encounter challenges such as managing high member expectations, resolving complex concerns, and handling sensitive or confidential information. To address these issues, professionals in this role rely on strong communication skills, active listening, and a solution-oriented approach. Regular training, support from team leaders, and access to clear organizational policies also help ensure that Member Relations Specialists can effectively support members while maintaining a positive relationship and upholding company standards.

Who are the top companies hiring for Member Relations Specialist jobs?

The top employers for Member Relations Specialist jobs are:

What job categories do people searching Member Relations Specialist jobs look for?

The top searched job categories for Member Relations Specialist jobs are:

Member Relations Specialist jobs near you
Infographic showing various Member Relations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $67,404 per year, or $32.4 per hour.

Member Relations Specialist

The County Federal Credit Union

Old Town, ME • On-site

Full-time

Medical, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary:

Job Description


The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the Best Places to Work in Maine several times and if you are a professional looking for a career not just a job, you are in the right place! We focus on career development and promotion people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more!


The County Federal Credit Union is seeking a positive, ambitious individual to join our team as a Full-Time Member Relations Specialist/Teller in our Old Town branch!


Tellers are responsible for promoting our products and services to all members, processing member transactions (deposits, withdrawals, payments and other cash/check transactions), to ensure transactions are processed accurately and efficiently within our balancing procedures, and to provide exceptional member service. Must have great communication skills. This position involves continuous standing and/or walking.


This is a great opportunity for a career if you enjoy positively impacting peoples lives and want to contribute to our mission, apply today!


Equal Opportunity Employer