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Member Relations Specialist Jobs (NOW HIRING)

Woodlake Trails

Team Relations Specialist

Southfield, MI · On-site

$65 - $90/hr

The Team Relations Specialist (TRS) serves as a trusted advisor and strategic partner to leaders ... This role is responsible for supporting team member relations initiatives and providing guidance on ...

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Sun RV Resorts

Team Relations Specialist

Southfield, MI · On-site

Overview The Team Relations Specialist (TRS) serves as a trusted advisor and strategic partner to ... This role is responsible for supporting team member relations initiatives and providing guidance on ...

Sun, Inc.

Team Relations Specialist

Southfield, MI · On-site

Overview The Team Relations Specialist (TRS) serves as a trusted advisor and strategic partner to ... This role is responsible for supporting team member relations initiatives and providing guidance on ...

Memphis Goodwill

Team Member Relations

Memphis, TN · On-site

Using a working knowledge of applicable employment laws and HR best practices, the Team Member Relations Specialist provides operational support, guidance and recommended solutions to business ...

1872 Consulting

Public Relations Specialist

Chicago, IL · On-site

Public Relations Specialist The PR Specialist will be a core member of our dynamic PR team responsible for the execution of high-impact public relations activities that support the company's global ...

1872 Consulting

Public Relations Specialist

Chicago, IL · On-site

Public Relations Specialist The PR Specialist will be a core member of our dynamic PR team responsible for the execution of high-impact public relations activities that support the company's global ...

Troy University

Donor Relations Specialist

Troy, AL · On-site

... a member of the Office of Development and will play a key role in donor relations. The Donor Relations Specialist position will help implement a program with a goal of nurturing positive ...

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Member Relations Specialist information

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$29K

$67.4K

$114.5K

How much do member relations specialist jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member relations specialist in the United States is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a member relations specialist?

Member Relations Specialists are professionals who act as the primary point of contact between an organization and its members. They handle member inquiries, resolve complaints, process membership applications, and ensure a positive experience for members. Their role is crucial in maintaining strong relationships, addressing members’ needs, and supporting retention and engagement initiatives. They may work in various settings, including associations, credit unions, gyms, or other membership-based organizations.

What are the key skills and qualifications needed to thrive as a member relations specialist?

To excel as a Member Relations Specialist, you need strong interpersonal skills, customer service experience, and often a background in communications or business. Familiarity with customer relationship management (CRM) software, member databases, and relevant industry platforms is typically required. Outstanding problem-solving abilities, patience, and active listening set top performers apart in this role. These skills are crucial for building trust, resolving member concerns efficiently, and fostering long-term satisfaction and retention.

What are some common challenges faced by member relations specialists, and how are they typically addressed?

Member Relations Specialists often encounter challenges such as managing high member expectations, resolving complex concerns, and handling sensitive or confidential information. To address these issues, professionals in this role rely on strong communication skills, active listening, and a solution-oriented approach. Regular training, support from team leaders, and access to clear organizational policies also help ensure that Member Relations Specialists can effectively support members while maintaining a positive relationship and upholding company standards.

Who are the top companies hiring for Member Relations Specialist jobs?

The top employers for Member Relations Specialist jobs are:

What job categories do people searching Member Relations Specialist jobs look for?

The top searched job categories for Member Relations Specialist jobs are:

Member Relations Specialist jobs near you
Infographic showing various Member Relations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,404 per year, or $32.4 per hour.

Member Relations Supervisor

COAST360 FEDERAL CREDIT UNION

Dededo, GU • On-site

Full-time

Re-posted 18 days ago

Job description

We are seeking a dedicated and experienced Member Relations Supervisor to oversee daily branch operations and ensure exceptional service delivery to our members. This position plays a key leadership role in maintaining operational efficiency, supporting team development, and promoting a positive member experience within the service center.

The ideal candidate is a strong communicator, team-oriented leader, and service-focused professional with experience in financial institution operations, member/customer service, cash handling, and loan processing. This role coordinates, schedules, and supervises employees engaged in member service functions while ensuring compliance with established policies, procedures, and service standards.

Key Responsibilities:

  • Supervises and supports Member Relations Associates, Officers, and Specialists
  • Creates team member schedules to ensure adequate staffing and excellent member service
  • Assigns duties and reviews work for accuracy and compliance
  • Resolves member concerns and operational issues
  • Conducts team member evaluations and assisting with hiring, promotions, training and development
  • Ensures efficiency and standardize procedures among team members
  • Reviews and processes remote deposit capture through Vertifi and Epysis
  • Creates ATM/Debit/Credit Cards through Card@Once and maintaining inventory
  • Updates member information in Client and PEMCO systems
  • Assists with operational reporting and departmental projects
  • Promotes a professional, secure, and member-friendly service environment
  • Maintains teamwork, morale, and effective communication among staff
  • High school diploma or GED required
  • Minimum of three (3) years of progressive experience in member/customer service, cash handling, and loan processing within a full-service financial institution one year experience in supervisory capacity; or any equivalent combinations of education, training, and experience may be considered

Apply