Spring Health
Spring Health

60 Spring Health Member Support Specialist Jobs Hiring Near You

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Spring Health Jobs Information

What is it like to work at Spring Health?

Spring Health is a mission-driven company that prioritizes a culture of empathy, collaboration, and innovation, fostering a supportive and inclusive work environment.

As a digital mental health platform, Spring Health's team structure is designed to facilitate cross-functional collaboration, with various departments working together to develop and implement evidence-based mental health solutions. The company's work environment is modern and dynamic, with a focus on employee well-being and professional growth.

Working at Spring Health may appeal to candidates who are passionate about mental health, technology, and innovation, as the company offers opportunities to make a meaningful impact in the lives of individuals and communities, while also providing a dynamic and supportive work environment that encourages professional development and growth.

What makes Spring Health an attractive place to work?

Spring Health is a leading digital mental health platform that offers comprehensive solutions for employers and individuals, positioning itself at the forefront of the rapidly growing mental health industry. The company fosters a collaborative and innovative work environment, where employees can engage in meaningful projects, share ideas, and work together to drive positive change. By joining Spring Health, individuals can contribute to making a significant impact on people's lives, while also having opportunities for professional growth and development in a rapidly evolving field.

Do workers at Spring Health get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Does Spring Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Is the health insurance from Spring Health affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Spring Health?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Spring Health?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

How easy is it to take sick days at Spring Health?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Is it stressful to work at Spring Health?

Some people feel stressed here.
38% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Spring Health recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get enough training when they start at Spring Health?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get support to advance at Spring Health?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think Spring Health’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

Do workers feel well informed about how Spring Health is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

What other companies are hiring for Member Support Specialist jobs?

Infographic showing various Member Support Specialist job openings at Spring Health in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 38% Physical, 21% Hybrid, and 41% Remote job distribution.

Full-time Therapist (NC, GA, FL, SC, AL, IN, TN, OK, MI)

Spring Health

New York, NY • On-site

$64K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Spring Health rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

As a full-time mental health provider for Spring Health, you will focus on care delivery of Spring Health's member network.

What you'll do: 

  • Provide mental health counseling sessions, including clinical risk assessments
  • Respond to critical incidents and clinical crises as appropriate
  • Complete required internal training, assignments and attend Spring Health Clinical Team meetings
  • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards 
  • Become familiar with, and utilize, data-driven decision making and measurement-based care
  • Review monthly projections, client metrics, and clinical outcomes to monitor quality client care

What success looks like:

  1. Timely documentation
  2. Continuity of care
  3. Strong therapeutic alliance
  4. Consistent measurement based care

Who you are: 

  • You are physically based in and have an unrestricted license to practice psychotherapy within NC, GA, FL, SC, AL, IN, MI, TN, and/or OK. (Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision.
  • You have the ability to work a full 40 hour work week. 
  • You're comfortable with technology and are telehealth competent.
  • You are able and eager to maintain an average caseload of 30 sessions per week.
  • You have training and experience in evidence-based modalities of care such as CBT, DBT, EMDR, ACT, CPT.
  • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
  • You are committed to quality clinical care and want to expand your capabilities and increase your effectiveness by being informed of client progress or challenges. 
  • You like working independently but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators.

Nice to haves: 

  • 3+ years of post-licensed experience.
  • Willingness to be cross-licensed in other states; sponsored by Spring Health. 
  • Open to treating populations beyond adults such as children, adolescents, couples, or families.
  • Openness to working nights and weekends.

Salary information 

The target salary for this role ranges from is $64,000-$65,000, and serves as the baseline for total compensation. In addition to the base salary, you have the opportunity to earn variable bonuses based on performance. This means while the salary provides the solid foundation, your potential earnings are based on personalized targets. Total rewards package including benefits and opportunity for incentives and bonuses for performance beyond goals. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Why you'll like working at Spring Health

  • You get to learn and grow at an extremely accelerated pace
  • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
  • You get to be part of a winning team that opens doors in the future
  • You will receive continuous feedback to push you to become the most thriving team member and performer you can be
  • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

Working as a full-time provider at Spring Health qualifies you for a robust benefits package valued at $30-$40K:

Focus on total health including:

  • Generous medical, dental, vision coverage available day 1 + access to One Medical
  • 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Start with 20 days of accrued paid time off in your first year, with the opportunity to earn up to 25 days off as you continue with us (one additional day added each year). You'll also enjoy 12 paid holidays throughout the year.
  • Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)

Supporting you and your family:

  • 4-4.5 months of fully paid parental leave
  • Sponsored access to Bright Horizons® child care, back-up care, and elder care.

Supporting you financially through:

  • Employer sponsored 401(k) match of up to 2% after 90 days of employment

Helping you be an efficient and effective mental health provider:

  • Malpractice liability insurance policy
  • Covering all employment taxes, which would otherwise be paid by contract (1099) providers 
  • Licensure renewal reimbursement—up to 5 state licenses
  • Opportunity for cross-licensure sponsorship and support, if eligible
  • A caseload of motivated clients from diverse industries and backgrounds
  • Free accredited CEUs, available live and on-demand

Creating a culture you can thrive in:

  • Hybrid workforce, with option for this role to be fully remote
  • Up to $1,000 Professional Development Reimbursement per calendar year (pending approval) 
  • $200 per year donation matching to support your favorite causes

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.


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