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Member Solutions Manager Jobs (NOW HIRING)

Jolt Credit Union

Member Solutions Specialist

Saginaw, MI · On-site

$14.50 - $18.50/hr

Join Our Team as a Member Solutions Specialist Location: State Street Branch - Saginaw, MI Schedule ... Manage collateral repossessions and disposition activities in accordance with applicable laws and ...

Ripco Credit Union

Member Solutions Specialist

Rhinelander, WI · On-site

$16 - $20.25/hr

As a Member Solutions Specialist, you will manage delinquent loan accounts and work directly with members to identify repayment solutions while maintaining compliance with all applicable laws and ...

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$24.5K

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How much do member solutions manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for member solutions manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Member Solutions Manager can potentially earn $10,000 or more per month through experience, performance bonuses, and commission structures, especially in sales or client management roles. Success in this position often depends on strong communication skills, industry knowledge, and the ability to build client relationships, with some roles offering high earning potential without requiring a formal degree.

What jobs in the US pay 300,000 a year?

A Member Solutions Manager can earn $300,000 or more annually, especially with extensive experience, leadership responsibilities, and performance bonuses. High-paying roles in this field often require strong communication skills, industry knowledge, and sometimes advanced certifications or a track record of success in client management or sales.

What is the difference between Member Solutions Manager vs Customer Service Manager?

AspectMember Solutions ManagerCustomer Service Manager
Required CredentialsRelevant experience in client/member management, industry-specific certifications often preferredCustomer service experience, often with certifications in customer relations or communication
Work EnvironmentTypically in financial, healthcare, or membership organizations, managing member relationsRetail, service, or corporate settings overseeing customer support teams
Employer & Industry UsageCommon in membership-based industries like healthcare, fitness, or financial servicesWidespread across retail, hospitality, and corporate sectors

The Member Solutions Manager focuses on managing relationships with members or clients within specific industries, ensuring satisfaction and retention. In contrast, the Customer Service Manager oversees customer support teams to resolve issues and improve service quality across various sectors. While both roles require strong communication skills and industry knowledge, their primary focus and industry applications differ.

What jobs pay 2000 a day?

Members Solutions Managers typically do not earn $2,000 a day; such high daily earnings are more common in specialized roles like high-level consultants, investment bankers, or certain executive positions. These roles often require extensive experience, advanced skills, and sometimes a commission or bonus structure that can significantly increase daily income.

What jobs pay 500,000 a year in the US?

In the US, roles such as senior executives, investment bankers, specialized surgeons, and certain technology executives can earn $500,000 or more annually. These positions often require advanced degrees, extensive experience, and leadership responsibilities, with compensation including base salary, bonuses, and stock options.
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Member Solutions Manager jobs near you
Member Solutions Specialist

Member Solutions Specialist

Jolt Credit Union

Saginaw, MI • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Join Our Team as a Member Solutions Specialist
Location: State Street Branch – Saginaw, MI
Schedule: 40 hours/week


Jolt Credit Union is looking for a detail-oriented, people-focused Member Solutions Specialist who combines strong communication skills with a member-first mindset to help members navigate financial challenges and find effective solutions.


Why Join Jolt?


At Jolt, we’re more than just a credit union, we’re a community. Our employees are energetic, motivated, and dedicated to making a real impact for our members every single day. We believe every team member plays a key role in our success, and we’re committed to supporting your growth along the way.


What We Offer You

4 Competitive Medical Plan Options
Dental and Vision Insurance
401(k) with Employer Match
Flexible Spending Account(s)
Employee Assistance Program
Employee Wellness Program with Quarterly Bonus Incentives

Training, Growth Opportunities, and a Supportive Team Culture
Paid Time Off


About the Role:


The Member Solutions Specialist position is ideal for someone who is confident having difficult conversations, enjoys problem-solving, and can balance sympathy with accountability. You'll work directly with members experiencing payment difficulties, helping them understand their options while protecting the credit union's assets and financial interests.


This position plays a key role in delivering on our service promise by ensuring accuracy, clear communication, and proactive support, especially when members need guidance navigating payment challenges.


Key Responsibilities:


· Contact members by phone, mail, email, and in person regarding delinquent accounts.

· Partner with members to develop payment arrangements and solutions that support financial recovery.

· Maintain accurate records of member interactions, payment agreements, and account activity.

· Process and prepare documentation related to bankruptcies, garnishments, levies, repossessions, foreclosures, judgments, and other legal actions.

· Coordinate with attorneys, collection agencies, and other third parties as needed.

· Represent Jolt Credit Union in legal proceedings when required. Manage collateral repossessions and disposition activities in accordance with applicable laws and regulations.

· Review accounts for charge-off recommendations and prepare supporting documentation.

· Assist members with extension requests, loan restructures, short sales, and deed-in-lieu requests, referring to lending staff when appropriate.

· Monitor and maintain title reports, loan allowance reporting, bankruptcy tracking, foreclosure records, and other departmental reports.

· Work collaboratively with auditors, examiners, and internal stakeholders on collection-related matters.

· Support departmental operations and serve as a resource in the absence of leadership.


What you Bring to the Team:


· High School diploma required.

· One to two years collection experience required.

· General knowledge of credit union operations and other departmental functions preferred.

· Well versed in legal actions to include judgments, garnishments, bankruptcies, etc.

· Must have the ability to plan follow up collections and establish effective control pertaining to delinquency.

· Microsoft Outlook or similar email/calendar program knowledge.


We value people who are:

Energetic
Motivated
Empathetic
Committed to community service

If that sounds like you, you'll feel right at home here.

Requirements: