ZipRecruiter

Log In

1

Member Solutions Manager Jobs in Wisconsin (NOW HIRING)

landmarkcu

Member Solutions Assistant

Brookfield, WI

NATURE AND SCOPE This position reports to the Manager, Member Solutions. This role will assist the Member Solutions Department, internal and external business partners, and occasionally members by ...

Capital Credit Union

Member Solutions Specialist

Green Bay, WI · On-site

$16 - $20.25/hr

... management. Essential Responsibilities * Assists members in person and by telephone by operating an ... May cross-train in Member Solutions Supervisor job duties and functions and provide back-up to that ...

US Bank

Business Solutions Manager

Milwaukee, WI · On-site

As a member of the Investment Services (IS)ChiefAdministrative Office, this role serves as a ... Experience in project management, management consulting, marketing, business strategy, data ...

Plexus Corp.

Supply Chain Solutions Manager Sr

Neenah, WI · On-site +1

$112K - $169K/yr

As a team member, you will engage in impactful work through global collaboration and the use of ... Collaborate with customers, suppliers, and Material Team Managers to implement solutions that ...

next page

Showing results 1-20

All JobsMember Solutions JobsMember Solutions Manager JobsMember Solutions Manager Jobs in Wisconsin

Member Solutions Manager information

What does a member solutions manager do?

A member solutions manager oversees customer support and engagement strategies to ensure member satisfaction. They coordinate with teams to resolve issues, improve processes, and implement solutions that enhance the member experience, often using CRM tools and data analysis. Strong communication and problem-solving skills are essential for this role.

What is the difference between Member Solutions Manager vs Customer Service Manager?

AspectMember Solutions ManagerCustomer Service Manager
Required CredentialsRelevant experience in client/member management, industry-specific certifications often preferredCustomer service experience, often with certifications in customer relations or communication
Work EnvironmentTypically in financial, healthcare, or membership organizations, managing member relationsRetail, service, or corporate settings overseeing customer support teams
Employer & Industry UsageCommon in membership-based industries like healthcare, fitness, or financial servicesWidespread across retail, hospitality, and corporate sectors

The Member Solutions Manager focuses on managing relationships with members or clients within specific industries, ensuring satisfaction and retention. In contrast, the Customer Service Manager oversees customer support teams to resolve issues and improve service quality across various sectors. While both roles require strong communication skills and industry knowledge, their primary focus and industry applications differ.

What are popular job titles related to Member Solutions Manager jobs in Wisconsin? For Member Solutions Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Member Solutions Manager jobs in Wisconsin look for? The top searched job categories for Member Solutions Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Member Solutions Manager jobs? Cities in Wisconsin with the most Member Solutions Manager job openings:
Member Solutions Manager jobs near you
Infographic showing various Member Solutions Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Member Solutions Assistant

landmarkcu

Brookfield, WI

Full-time

Posted 18 days ago

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
 
NATURE AND SCOPE
This position reports to the Manager, Member Solutions. This role will assist the Member Solutions Department, internal and external business partners, and occasionally members by performing a variety of backend member solution’s processes, data sourcing and conducting research. This role will be responsible for managing data and distributing to appropriate partners.
 
REQUIREMENTS
1. High school diploma or equivalent.
2. Must be able to learn all account types, loss mitigation tools, and department specialty areas.
3. Excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently.
4. Must have experience or ability to gain proficiency in all programs and systems used for this job.
5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
 
PRINCIPAL ACCOUNTABILITIES
1. Completes financial transactions in the collections and servicing systems, and validates system information requests and ensures appropriate coding.
2. Prepares and sends repossession notices, cancels dealer refunds, files insurance claims, and assists with gap claims.
3. Works warranty, credit life, disability, and gap refund queues daily. Follows up on refund status with the dealerships.
4. Updates system and prepares sale of collateral letters.
5. Reviews and processes right to cure default documents on loans and credit cards.
6. Prepares documents to submit to attorneys for legal filings.
7. Processes incoming mail, give instructions to other departments on checks received for default processes.
8. Manages supply procurement and inventory control for the department.
9. Scans documents and distributes to requesting internal or external partners.
10. Performs other duties as assigned.
 
EEO/Veterans/Disabled

Apply