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Member Services Representative Jobs in California

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

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Member Services Representative information

See California salary details

$8

$15

$23

How much do member services representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services representative in California is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.75 per hour, depending on experience, location, and employer.

What does a member services representative do?

A Member Services Representative is responsible for assisting customers or members with their inquiries, account management, and resolving issues related to products or services. They typically work in organizations such as credit unions, gyms, healthcare providers, or membership-based companies. Their main duties include answering questions, providing information, processing transactions, and ensuring a positive experience for members. Strong communication and problem-solving skills are essential for this role. They may also handle complaints, update member records, and promote additional services.

What does a member services representative do?

A member services representative typically works in the member services department of a company and assists customers via phone, email, chat support, or in person. These professionals find employment in a variety of sectors, including financial services, retail, technology, and healthcare. As a member services representative, you answer questions about sales, orders, or memberships; address technical, service, or product issues; and provide solutions to customers efficiently and professionally. If you work as a health care representative, your duties may include answering questions about enrollment, claims, and referrals for medical care. For companies that have a ticketing system, you assign and update client requests and inquiries through this system. You may also be required to meet daily and monthly performance quotas and collaborate with coworkers to develop ways to improve department and customer experience.

What are the key skills and qualifications needed to thrive as a member services representative, and why are they important?

To thrive as a Member Services Representative, you need strong customer service skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic office applications, and sometimes call center phone systems is often required. Outstanding communication, patience, and active listening are crucial soft skills for building positive member relationships. These skills ensure members receive timely, accurate assistance and foster long-term loyalty and satisfaction.

How does a member services representative typically collaborate with other departments to resolve member issues?

Member Services Representatives often work closely with departments such as billing, technical support, and account management to address and resolve member concerns efficiently. When a member presents a complex issue, representatives coordinate with these teams to gather information, provide updates, and ensure a seamless resolution process. This cross-departmental collaboration not only helps in delivering excellent service but also provides opportunities to learn about different areas of the organization, which can be beneficial for career growth.

What is the difference between Member Services Representative vs Customer Service Representative?

AspectMember Services RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certifications in insurance or healthcareHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, call centers, various industries
Employer & Industry UsageInsurance companies, healthcare providers, membership organizationsRetail stores, telecom, service providers
Common Search & ComparisonYesYes

Member Services Representatives primarily work in healthcare, insurance, or membership organizations, focusing on assisting members with their accounts, benefits, and inquiries. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles require strong communication skills, Member Services Representatives often need specific industry knowledge related to healthcare or insurance. The roles overlap in customer interaction and problem-solving, but their industry focus and specific responsibilities differ.

What are the most commonly searched types of Member Services Representative jobs in California?

The most popular types of Member Services Representative jobs in California are:

What cities in California are hiring for Member Services Representative jobs?

Cities in California with the most Member Services Representative job openings:

Infographic showing various Member Services Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,663 per year, or $15.7 per hour.

Member Services Representative

TEKsystems

Santa Barbara, CA โ€ข Hybrid

$26.30 - $27/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

URGENTLY HIRING | Member Services Representative | Hybrid (only 2 DAY in office!) | Santa Barbara, CA

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Looking to build a meaningful career in healthcare while making a direct impact on your community?

CenCal Health is looking for a Member Services Representative who is passionate about helping people navigate the healthcare system and ensuring members receive the care and support they need. This is a fantastic opportunity for someone with customer service, healthcare, patient support, medical office, or call center experience who wants to join a mission-driven organization.

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Why People Love This Opportunity

โ€ข Hybrid schedule with a respected local healthcare organization

โ€ข Meaningful work supporting Medi-Cal members and underserved communities

โ€ข Opportunity to grow a long-term career in healthcare administration, member services, and managed care

โ€ข Collaborative team environment where your work truly makes a difference

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What You'll Be Doing

You'll serve as a trusted resource for members, providers, and pharmacies by helping individuals understand and access their healthcare benefits, coordinating services, resolving issues, and ensuring members receive the support they need.

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We're Especially Interested In People With

โ€ข Medical terminology knowledge

โ€ข Healthcare or patient-facing experience

โ€ข Eligibility verification experience

โ€ข Medical records experience

โ€ข Call center or high-volume customer service experience

โ€ข Strong communication and problem-solving skills

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Great Backgrounds Might Include:

Medical Receptionist โ€ข Patient Services Representative โ€ข Member Services Representative โ€ข Care Coordinator โ€ข Healthcare Customer Service Representative โ€ข Front Desk Medical Assistant โ€ข Referral Coordinator โ€ข Patient Access Representative โ€ข Medical Office Specialist

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If you're looking for a role where you can help people every day, grow professionally, and be part of an organization with an incredible mission APPLY NOW!

Job Type & Location

This is a Contract position based out of Santa Barbara, CA.

Pay and Benefits

The pay range for this position is $26.30 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: โ€ข Medical, dental & vision โ€ข Critical Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents) โ€ข Short and long-term disability โ€ข Health Spending Account (HSA) โ€ข Transportation benefits โ€ข Employee Assistance Program โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Santa Barbara,CA.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US