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Associate Member Services Representative Jobs in California

The Member Services Representative must be highly organized, professional and proactive; a team ... preferred ยท Associate's or Bachelor's Degree preferred 4) Physical Requirements: ยท While ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

Member Services Representative Location: Pasadena, CA Type: Contract To Hire Compensation: $23.00 - $29.00 Work Model: Onsite - onsite Hours: 40.0 System One is seeking a Member Services ...

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Associate Member Services Representative information

See California salary details

$8

$15

$23

How much do associate member services representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for associate member services representative in California is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.75 per hour, depending on experience, location, and employer.

What is an associate member services representative?

Associate Member Services Representatives are professionals who assist customers or members of an organization by addressing inquiries, resolving issues, and providing information about products, services, or membership benefits. They typically work in call centers, customer service departments, or membership organizations, and serve as the primary point of contact for members. Their responsibilities often include updating member records, handling account questions, processing transactions, and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as an associate member services representative?

To thrive as an Associate Member Services Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Outstanding communication, patience, and problem-solving abilities set top performers apart in this role. These competencies are crucial for ensuring member satisfaction, efficient issue resolution, and maintaining a positive organizational reputation.

What are some common challenges faced by associate member services representatives, and how can they be effectively managed?

Associate Member Services Representatives often encounter challenges such as handling high call volumes, addressing diverse member inquiries, and managing complex or dissatisfied customer situations. Effective management of these challenges involves strong communication skills, patience, and the ability to quickly learn and apply company policies and procedures. Many organizations provide robust training and mentorship programs, as well as knowledge bases, to help representatives resolve issues efficiently and maintain positive member experiences. Building relationships with teammates and collaborating closely with supervisors can also provide critical support in managing daily workload and unique cases.

What is the difference between Associate Member Services Representative vs Customer Service Representative?

AspectAssociate Member Services RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentMember-focused organizations, financial institutions, associationsRetail, call centers, various industries
Employer & Industry UsageUsed in membership-based organizations and financial sectorsCommon across multiple industries including retail and telecom
Common Search & Comparison IntentUnderstanding roles in member-focused organizationsGeneral customer support roles

The Associate Member Services Representative typically works in membership organizations or financial institutions, focusing on member engagement and support. In contrast, a Customer Service Representative generally provides support across various industries, handling customer inquiries and issues. While both roles require strong communication skills, the Associate Member Services Representative often involves specialized knowledge related to memberships or financial products.

What are the most commonly searched types of Member Services Representative jobs in California?

The most popular types of Member Services Representative jobs in California are:

Infographic showing various Associate Member Services Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,663 per year, or $15.7 per hour.

Member Services Representative

TEKsystems

Santa Barbara, CA โ€ข Hybrid

$26.30 - $27/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

URGENTLY HIRING | Member Services Representative | Hybrid (only 2 DAY in office!) | Santa Barbara, CA

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Looking to build a meaningful career in healthcare while making a direct impact on your community?

CenCal Health is looking for a Member Services Representative who is passionate about helping people navigate the healthcare system and ensuring members receive the care and support they need. This is a fantastic opportunity for someone with customer service, healthcare, patient support, medical office, or call center experience who wants to join a mission-driven organization.

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Why People Love This Opportunity

โ€ข Hybrid schedule with a respected local healthcare organization

โ€ข Meaningful work supporting Medi-Cal members and underserved communities

โ€ข Opportunity to grow a long-term career in healthcare administration, member services, and managed care

โ€ข Collaborative team environment where your work truly makes a difference

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What You'll Be Doing

You'll serve as a trusted resource for members, providers, and pharmacies by helping individuals understand and access their healthcare benefits, coordinating services, resolving issues, and ensuring members receive the support they need.

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We're Especially Interested In People With

โ€ข Medical terminology knowledge

โ€ข Healthcare or patient-facing experience

โ€ข Eligibility verification experience

โ€ข Medical records experience

โ€ข Call center or high-volume customer service experience

โ€ข Strong communication and problem-solving skills

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Great Backgrounds Might Include:

Medical Receptionist โ€ข Patient Services Representative โ€ข Member Services Representative โ€ข Care Coordinator โ€ข Healthcare Customer Service Representative โ€ข Front Desk Medical Assistant โ€ข Referral Coordinator โ€ข Patient Access Representative โ€ข Medical Office Specialist

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If you're looking for a role where you can help people every day, grow professionally, and be part of an organization with an incredible mission APPLY NOW!

Job Type & Location

This is a Contract position based out of Santa Barbara, CA.

Pay and Benefits

The pay range for this position is $26.30 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: โ€ข Medical, dental & vision โ€ข Critical Illness, Accident, and Hospital โ€ข 401(k) Retirement Plan โ€“ Pre-tax and Roth post-tax contributions available โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents) โ€ข Short and long-term disability โ€ข Health Spending Account (HSA) โ€ข Transportation benefits โ€ข Employee Assistance Program โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Santa Barbara,CA.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Weโ€™re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weโ€™re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weโ€™re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weโ€™re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US