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Member Relations Director Jobs (NOW HIRING)

Kia America

Team Relations Specialist

West Point, GA · On-site

Communicate with section management on current team member issues and environment. * Direct manufacturing on strategic positive team relations issues and cooperatively develop action plans. * Advise ...

Arcis Golf

Member Relations Coordinator

Valencia, CA · On-site

$16.90 - $30/hr

Member Relations Coordinator Department: Operations Reports to : General Manager and indirectly to ... Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize ...

Arcis Golf

$16.90 - $30/hr

Member Relations Coordinator Department: Operations Reports to : General Manager and indirectly to ... Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize ...

TTCU

Member Relations Specialist I

Tulsa, OK

Answer Incoming calls from Member Relations Center Call Queue and determine the needs of the caller in order to personally assist them or direct the call to the appropriate department or branch.

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$39K

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$173.5K

How much do member relations director jobs pay per year?

As of Jun 11, 2026, the average yearly pay for member relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Member Relations Director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What are the key skills and qualifications needed to thrive as a Member Relations Director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

How does a Member Relations Director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.
What cities are hiring for Member Relations Director jobs? Cities with the most Member Relations Director job openings:
What are the most commonly searched types of Member Relations jobs? The most popular types of Member Relations jobs are:
Who are the top companies hiring for Member Relations Director jobs? The top employers for Member Relations Director jobs are:
What states have the most Member Relations Director jobs? States with the most job openings for Member Relations Director jobs include:
Member Relations Director jobs near you
Infographic showing various Member Relations Director job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,880 per year, or $48.5 per hour.
Team Member Relations Specialist

Team Member Relations Specialist

Navajo Nation Gaming Enterprise

Church Rock, NM • On-site

Full-time

Posted 11 days ago

Job description

Position Summary:
Under general direction of the Team Member Relations Manager and/or Director of HR, coordinates recruiting and retention; employee engagement, administering employee relations; managing and processing benefits; maintaining automated and manual personnel records; and upholding policies and procedures. Ensures all human resources programs are maintained in accordance with established laws, regulations, policies, and procedures. Maintains confidentiality of all privileged information.
Minimum Qualifications:
Bachelor's Degree in Human Resources Management, Business Administration, or related field, plus two (2) years experience where employee relations was the primary responsibility in a casino and/or hospitality industry. Exceptional written and verbal communication required. Excellent interpersonal, counseling, and negotiation skills required. SPHR preferred. Must be twenty-one (21) years of age. Must meet all knowledge, skills, and abilities. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

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