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Member Relations Director Jobs (NOW HIRING)

Member Relations Coordinator

Valencia, CA · On-site

$16.90 - $30/hr

Member Relations Coordinator Department: Operations Reports to : General Manager and indirectly to ... Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize ...

$16.90 - $30/hr

Member Relations Coordinator Department: Operations Reports to : General Manager and indirectly to ... Non Exempt (hourly) Revised: 01/2023 SUMMARY Markets club through direct client contact to maximize ...

... member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do. GENERAL STATEMENT OF POSITION: Direct the sales and marketing program ...

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Member Relations Director information

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$39K

$100.9K

$173.5K

How much do member relations director jobs pay per year?

As of Jul 21, 2026, the average yearly pay for member relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Member Relations Director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What are the key skills and qualifications needed to thrive as a Member Relations Director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

How does a Member Relations Director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.
More about Member Relations Director jobs
What cities are hiring for Member Relations Director jobs? Cities with the most Member Relations Director job openings:
What are the most commonly searched types of Member Relations jobs? The most popular types of Member Relations jobs are:
Who are the top companies hiring for Member Relations Director jobs? The top employers for Member Relations Director jobs are:
What states have the most Member Relations Director jobs? States with the most job openings for Member Relations Director jobs include:
Infographic showing various Member Relations Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.
Community Relations Director

Community Relations Director

Anchor Health

Stockton, CA • On-site

Full-time

Medical, Vision, Life

Posted 18 days ago


Job description

Anchor Health LLC

Job Title/Position: Marketing/Community Education Liaison/Clinical Marketing Liaison

Reports To: Executive Director/Administrator/VP of Business Development

The Community Education Liaison/Clinical Marketing Liaison will be responsible for facilitating patient admissions to Hospice via marketing and education activities with contracted and potentially contracted hospitals, skilled nursing facilities, respite centers, physician, and other community resources. Proven track record and strong community contacts preferred.

Some of the specific job duties include, but are not limited to:

  1. Generate business by creating new and maintaining existing relationships with physicians and other medical professionals, community and senior organizations, hospitals, appropriate special interest groups, discharge planners, nursing home professionals, assisted living facilities, and other potential referral sources.
  2. Prepare and conduct calls and In-service presentations to potential referral sources.
  3. Participate in community and organizational programs, making presentations and joining as a member where appropriate, to facilitate a broader knowledge of the Hospice philosophy and to promote Anchor Health services.
  4. Promote an atmosphere which allows for the privacy, dignity and well-being of all patients.
  5. Promote positive public relations with patients, family members, and healthcare providers.
  6. Serve as a resource both internally and externally by supporting the mission and vision of the organization, particularly as it applies to palliative and end of life care.

Education:

Bachelor's Degree in a related field

Professional Experience:

  • Experience in marketing, preferably hospice or other healthcare environment (i.e. Home Health, Long Term Care, Pharmaceuticals)
  • Clinical liaison (LVN or RN) with strong Marketing skills and experience preferred but not required 
  • Strong verbal and written communication skills.
  • Self-starter with ability to create own leads.
  • Able to maintain an organized approach to territory management and work with limited supervision.
  • Able to work as part of an inter-disciplinary team.
  • Able to meet and exceed monthly goals.
  • Able to support and promote the Hospice philosophy to referral sources in the medical industry