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Member Relations Director Jobs (NOW HIRING)

Murano

Community Relations Director (Sales)

Seattle, WA

$33.99 - $44.95/hr

Pet insurance and team member discounts. * Advance Pay benefit - access wages before payday. * A ... Our Sales Directors (Community Relations Directors) are responsible for: * Achieves and maintains a ...

NADA

Director, Industry Relations

Mclean, VA · On-site

$155K - $175K/yr

The Industry Relations Director serves as a key representative of ATD (American Truck Dealers) and ... member concerns promptly. * Assisting dealers and dealer councils in issue analysis and in ...

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$39K

$100.9K

$173.5K

How much do member relations director jobs pay per year?

As of Jun 1, 2026, the average yearly pay for member relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Member Relations Director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

How does a Member Relations Director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.

What is a Member Relations Director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

What cities are hiring for Member Relations Director jobs? Cities with the most Member Relations Director job openings:
What are the most commonly searched types of Member Relations jobs? The most popular types of Member Relations jobs are:
Who are the top companies hiring for Member Relations Director jobs? The top employers for Member Relations Director jobs are:
What states have the most Member Relations Director jobs? States with the most job openings for Member Relations Director jobs include:
Member Relations Director jobs near you
Infographic showing various Member Relations Director job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.
Community Relations Director

Community Relations Director

Cascade Living Group

Bremerton, WA • On-site

$31.25 - $33.65/hr

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Cascade Living Group rating

4.5

Company rating: 4.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

) Career with amazing salary and commission potential!!!
Looking for a sales animal with a heart. Not often does an opportunity come around where you get to make a difference in people's lives every day at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting people to amazing places to call home, we would like to invite you to apply for the Community Relations Director (Sales and Marketing) opportunity. You will be a valuable member of a three-person team contributing towards the same goal and sharing in the success as a team.
You will be the first impression for prospective residents and families and integrate part of the process for people when selecting their new home. Your role is to effectively market and convey what makes Cascade Living different from other communities to seniors by building a network of contacts both within healthcare and outside the senior living industry.
• Are you wanting a job where you are in charge of your earning potential and the sky is the limit?
• Do you want to work with a community that has longevity in employees and where loyalty is rewarded?
• Have you been accused of being an overachiever?
• Are you looking for a job that brings you purpose?
• Do you find joy in helping others?
If you answered yes to the above questions, we want to meet you!!!
Cascade Living is committed to the quality of life around us, as individuals and as a company. You will find that we're different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. Therefore, our motto is:
The Difference Between Living and Living Well...
Cascades of Bremerton (independent living, assisted living, memory care) provides care for residents and their families all over the region, including Port Orchard, Belfair, Silverdale, Gig Harbor, and Port Townsend. We invite you to learn more about us and meet the team at:
www.cascadesofbremerton.com/about/meet-our-team
What Cascade Living and Cascades of Bremerton look for in a Community Relations Director:
• Preferred two years of Sales and Marketing experience
• Valid driver's license and reliable transportation
• History of hitting or exceeding monthly and quarterly occupancy and move-in goals
• Strong communication skills
• Compassionate individuals who will represent our community in a positive and professional manner
• Effective communicator who connects with staff, residents and their families and thrives at facilitating small-group presentations
• In-depth knowledge of competitors and community sources
• Innovative thinker who brings new ideas to the table
• Ownership attitude who is able to stay focused despite interruptions throughout the day
• Ability to work flexible hours to include evenings and weekends
What you can expect to do as a Community Relations Director for Cascades of Bremerton:
• Manage and lead the Sales and Marketing process to meet or exceed occupancy and revenue targets.
• Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads
• Conduct tours for prospects while on-site at the community
• Develop relationships and create professional referrals with various contacts, including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.
• Organizes targeted special events monthly
• Conducts extensive competitor analysis and tours competitor communities regularly
• Promote the mission, values, and beliefs of Cascade Living
$31.25 - $33.65/hour + amazing commission potential
*Depending on Experience
  • Monthly Commission Bonus Structure
    Job Type:
  • Full Time
  • Tuesday - Saturday
  • Weekend Availability Required

Cascade Living Group Benefit Offerings:
  • Competitive Wages plus monthly commissions
  • Career Pathways
  • Health Insurance (for those eligible)
  • Voluntary Benefits (Disability, Accident, Life)
  • Flexible Pet Insurance for cats dogs
  • 401k (with company match)
  • Payroll advances on earned wages
  • Perks at Work Discount Program
  • Generous Paid Time Off
  • Education Assistance
  • Longevity Bonuses

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.
If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.

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