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Member Relations Director Jobs (NOW HIRING)

Tyson Foods, Inc.

Director Labor Relations

Springdale, AR · On-site

$163K - $273K/yr

The Labor Relations Director is responsible for the successful implementation of the Company ... Team member must be able to adapt their communication style for all levels within the organization.

New York State

Member Relations Specialist

Albany, NY · Hybrid

$54K - $60K/yr

... Director of Member Relations & Operations with membership onboarding, outreach, invoicing ... offboarding, and other Member Relations related tasks. - Organize and collect physical/electronic ...

NADA

Director, Industry Relations

Mclean, VA · On-site

$155K - $175K/yr

The Industry Relations Director serves as a key representative of ATD (American Truck Dealers) and ... member concerns promptly. * Assisting dealers and dealer councils in issue analysis and in ...

Cotiviti

Public Relations Director

Overview The Public Relations Director leads Cotiviti's external communications strategy, driving ... Serve as a core member of the crisis response team, leading communications for high-stakes ...

Cotiviti

Overview The Public Relations Director leads Cotiviti's external communications strategy, driving ... Serve as a core member of the crisis response team, leading communications for high-stakes ...

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Member Relations Director information

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$39K

$100.9K

$173.5K

How much do member relations director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for member relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Member Relations Director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What are the key skills and qualifications needed to thrive as a Member Relations Director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

How does a Member Relations Director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.
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Member Relations Director jobs near you
Director Labor Relations

Director Labor Relations

Tyson Foods, Inc.

Springdale, AR • On-site

$163K - $273K/yr

Full-time

Posted 7 days ago

Tyson Foods rating

6.4

Company rating: 6.4 out of 10

Based on 524 frontline employees who took The Breakroom Quiz

256th of 388 rated food and drinks producers

Job description

Job Details:
The Labor Relations Director is responsible for the successful implementation of the Company's overall labor strategy to include union and non-union sites. This role will provide subject matter expertise, oversight and support to the Business Leaders, as well as the Human Resources Leaders, to ensure successful implementation and execution of Company policies, initiatives. This person will collaborate with leaders to identify, implement, and oversee the execution of ongoing labor and Team Member relations strategies and tactics, including collective bargaining, conflict resolution, risk mitigation, compliance in support of the Company's Purpose and Operating Destination.
Responsibilities Include:
  • Assist the leadership team in executing the developing and implementing labor relations strategies that are consistent with organization initiatives, comply with legal requirements, and promote positive employee relations
  • Collaborate with leaders to develop negotiation strategies and prepare proposals, including cost implications for both proposed collective bargaining and one-off agreements
  • Establish and maintain strong working relationships with labor group representatives
  • Serve as the Labor Relations lead during any union organizing campaigns affecting Tyson Team Members
  • Partner with operations leaders regarding risk mitigation and contingency planning due to workforce disruption
  • Provides oversight on all contract administration matters including grievance handling and matters leading up to labor arbitration.
  • Partner with in-house Legal Counsel and external attorneys regarding employee and labor relations strategy, planning, and organizational compliance
  • Ensure business strategies comply with federal, state, and local laws and regulations that are relevant to employee and labor relations issues and facilities compliance standards
  • Facilitates the compliance/policy training for all people leaders
  • Understanding of federal, state, and local employment laws
  • Positive employee relations (union-free) communication training
  • Methodology for preparing and negotiating collective bargaining agreements
  • Serves as Chief Spokesperson during labor contract negotiations
  • Leads the implementation of union avoidance strategy
  • Serves as strategy lead during active union campaigns

Requirements:
Education: Bachelor's degree in Human Resources or related field. Equivalent work experience to be considered in lieu of higher education.
Experience: 6+ years relevant work experience working closely with unions or work councils while leading matters relevant to labor relations both in union and non-union work settings
Computer Skills: Standard computer skills with knowledge of Microsoft Office Suite
Communication Skills: Excellent written, verbal, and presentation skills required. Team member must be able to adapt their communication style for all levels within the organization.
Special Skills:
  • Significant knowledge in labor relations and ability to understand general labor implications
  • Strong ability to influence and build trust and relationships
  • Risk adverse mindset
  • Ability to handle sensitive matters with integrity and being able to be a self-sufficient leader and independent thinker

Travel: 20-25 domestic trips per year.
Relocation to the Northwest Arkansas area is required
Relocation Assistance Eligible:
No
Work Shift:
1ST SHIFT (United States of America)
Pay Range/Rate:
$163,000.00 - $273,000.00
Incentives:
Annual Incentive Plan:
Yes
Long-Term Incentive Plan:
Yes
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.
Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson's total compensation package.
Tyson will develop an offer based on a candidate's or team member's relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here

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