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Member Relations Director Jobs (NOW HIRING)

NADA

Director, Industry Relations

Mclean, VA · On-site

$155K - $175K/yr

The Industry Relations Director serves as a key representative of ATD (American Truck Dealers) and ... member concerns promptly. * Assisting dealers and dealer councils in issue analysis and in ...

MGMA-ACMPE

Member Relations Specialist

Englewood, CO · Hybrid

$55K - $70K/yr

The Member Relations Specialist serves as a resolution provider for Medical Group Management ... Director & Account Managers with special projects or member requests as needed. * Travel as ...

MGMA-ACMPE

Member Relations Specialist

Englewood, CO · On-site

$55K - $70K/yr

The Member Relations Specialist serves as a resolution provider for Medical Group Management ... Director & Account Managers with special projects or member requests as needed. * Travel as ...

MGMA-ACMPE

Member Relations Specialist

Englewood, CO · Hybrid

$55K - $70K/yr

The Member Relations Specialist serves as a resolution provider for Medical Group Management ... Director & Account Managers with special projects or member requests as needed. * Travel as ...

Anchor Health

Community Relations Director

Tracy, CA · On-site

Executive Director/Administrator/VP of Business Development The Community Education Liaison ... Participate in community and organizational programs, making presentations and joining as a member ...

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Member Relations Director information

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$39K

$100.9K

$173.5K

How much do member relations director jobs pay per year?

As of Jul 23, 2026, the average yearly pay for member relations director in the United States is $100,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $131,500.00 per year, depending on experience, location, and employer.

What is a Member Relations Director?

A Member Relations Director is a professional responsible for managing and enhancing relationships between an organization and its members. Their primary duties include addressing member concerns, organizing events or programs, overseeing member communications, and ensuring high satisfaction and retention rates. They often serve as the main point of contact for members, working to foster engagement and loyalty within the organization. This role is commonly found in clubs, associations, and membership-based organizations.

What are the key skills and qualifications needed to thrive as a Member Relations Director, and why are they important?

To thrive as a Member Relations Director, you need strong customer service, relationship management, and organizational skills, often supported by a degree in business, hospitality, or a related field. Familiarity with CRM software, event management systems, and membership databases is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help you build trust and enhance member satisfaction. These competencies are crucial for fostering member engagement, retention, and the overall success of the organization.

What is the difference between Member Relations Director vs Membership Coordinator?

AspectMember Relations DirectorMembership Coordinator
ResponsibilitiesOversees member engagement strategies, manages member retention, and develops programs to enhance member satisfaction.Assists with member onboarding, processes membership applications, and supports event coordination.
Required CredentialsBachelor's degree, experience in member services or relationship management, strong communication skills.Bachelor's degree or relevant experience, excellent organizational skills, customer service background.
Work EnvironmentTypically in an office setting, working closely with senior management and members.Office environment, often supporting events and member interactions.
Industry UsageCommon in associations, nonprofits, and clubs.Used in similar organizations, often as an entry or mid-level role.

The Member Relations Director focuses on strategic engagement and retention, while the Membership Coordinator handles day-to-day member support and onboarding. Both roles are vital for maintaining strong member relationships but differ in scope and seniority.

How does a Member Relations Director typically collaborate with other departments to enhance member satisfaction?

A Member Relations Director frequently works cross-functionally with teams such as membership services, marketing, and events to ensure a seamless and rewarding experience for members. They often coordinate with these departments to address member feedback, resolve concerns, and develop initiatives that increase engagement. Regular communication and collaborative planning are essential, as the Director serves as the primary advocate for members’ interests and helps align organizational goals with member needs.
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Member Relations Director jobs near you
Infographic showing various Member Relations Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,880 per year, or $48.5 per hour.

Community Relations Director

The Woods at Cedar Run

Camp Hill, PA • On-site

$73K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Community Relations Director (Sales amp; Marketing for Independent Living)

The Woods at Cedar Run, Independent Living, Assisted Living and Memory Care, of Camp Hill, PA is looking for an energetic and influential sales and marketing professional to successfully market our premier community to individuals and professionals in the Camp Hill area. The Woods at Cedar Run is part of IntegraCare, manager of Senior Living, Independent Living amp; Memory Care Communities throughout Maryland, Pennsylvania and Virginia.

Benefits: We offer a pleasant work environment with an excellent benefits package: Health, (100% paid for individual coverage) Management Sick Time, Partially Paid Parental Leave, Dental, Vision, Life, Section 125 (pre-tax benefits), 401(k) with employer match, a variety of paid time off benefits, a generous incentive/bonus program...and much more!

Salary: $73,000 - $75,000 per year + Monthly marketing bonuses and quarterly community performance bonuses with no caps!

Responsibilities include:

  • Drive revenue growth through lead follow up and professional referrals
  • Achieve census and sales activity goals
  • Take action through strong initiative and self-direction
  • Build and maintain positive relationships with local referral sources
  • Travel to referral sources and organizations within the local community
  • Manage the inquiry and admissions process
  • Maintain the marketing lead base
  • Create marketing plans and conduct presentations to community groups
  • Coordinate tours of the community

Qualifications include:

  • Three (3) or more years of sales and/or marketing experience, preferably in the long-term health care industry
  • Independent Living Sales amp; Marketing experience preferred.
  • Bachelor’s degree from an accredited university preferred
  • Valid driver’s license.

IntegraCare's mission is to "improve the quality of life for its team members, residents, and their families." The company's goal is to create an environment where its primary customer, the team member, experiences respect, dignity, and personal development. By providing this environment for our team members, the second half of our mission, "improve the quality life for our residents and their families," will be achieved.

EOE

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