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Member Engagement Manager Jobs (NOW HIRING)

LatinoBuilt

Membership and Engagement Manager

Portland, OR · On-site

$70K - $75K/yr

This role focuses on member outreach, engagement, and relationship-building, while working closely with the Executive Director to align membership efforts with organizational priorities. The Manager ...

YMCA of Metropolitan Atlanta

$33K - $37K/yr

Under the direction of the Member Experience Director, the Member Engagement Specialist will ... Create, manage, and implement processes to activate volunteerism within the Y. * Collaborate with ...

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Member Engagement Manager information

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$27K

$77.8K

$136.5K

How much do member engagement manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for member engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

How does a Member Engagement Manager typically collaborate with other departments to enhance member experience?

A Member Engagement Manager works closely with teams such as marketing, customer service, and product development to design and implement initiatives that improve member satisfaction and retention. Regular cross-functional meetings are common to ensure alignment on engagement strategies, gather feedback, and address member needs promptly. This collaboration enables the development of targeted campaigns, personalized communications, and responsive support, all of which contribute to an outstanding member experience.

What are the key skills and qualifications needed to thrive as a Member Engagement Manager, and why are they important?

To thrive as a Member Engagement Manager, you need expertise in member relations, project management, and data-driven decision-making, often supported by a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms, email marketing tools, and analytics systems is typically required to manage and assess engagement strategies. Outstanding interpersonal skills, creativity, and proactive communication help build strong relationships and foster member loyalty. These abilities are crucial for driving member satisfaction, retention, and overall organizational growth.

What is the difference between Member Engagement Manager vs Community Manager?

AspectMember Engagement ManagerCommunity Manager
CredentialsTypically requires a bachelor's degree in marketing, communications, or related fields; certifications in community engagement or digital marketing are common.Similar educational background; certifications in social media management or community engagement are often preferred.
Work EnvironmentWorks within organizations like nonprofits, associations, or membership-based companies focusing on member retention and engagement.Operates in online or offline communities, social media platforms, and event settings to foster community interaction.
Employer & Industry UsageCommonly employed by membership organizations, nonprofits, and corporate entities with a focus on member relations.Used across industries including tech, entertainment, and nonprofits to manage online communities and brand loyalty.

While both roles focus on fostering engagement, the Member Engagement Manager primarily concentrates on strengthening relationships with members through strategic initiatives, whereas the Community Manager often manages broader online or offline communities, emphasizing interaction and brand building.

What does a Member Engagement Manager do?

A Member Engagement Manager is responsible for developing and implementing strategies to increase member participation, satisfaction, and retention within an organization. They often manage communications, organize events, and gather feedback to better understand member needs. Their goal is to foster a strong relationship between the organization and its members, ensuring that members feel valued and engaged. This role may be found in associations, nonprofits, clubs, and other membership-based organizations.
More about Member Engagement Manager jobs
What cities are hiring for Member Engagement Manager jobs? Cities with the most Member Engagement Manager job openings:
What are the most commonly searched types of Member Engagement jobs? The most popular types of Member Engagement jobs are:
What states have the most Member Engagement Manager jobs? States with the most job openings for Member Engagement Manager jobs include:
What job categories do people searching Member Engagement Manager jobs look for? The top searched job categories for Member Engagement Manager jobs are:
Member Engagement Manager jobs near you
Infographic showing various Member Engagement Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Agency Operations and Member Engagement Manager

Kansas Assn. of Insurance Agents

Overland Park, KS • On-site

$60K - $80K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Help strengthen member relationships, improve operations, and support independent insurance agents across Kansas.

Who We Are

At the Kansas Association of Insurance Agents KAIA we support, advocate for, and serve independent insurance agencies across Kansas. Were a small, supportive team with a positive culture, strong work/life balance, and a shared commitment to helping our members succeed.

Our workplace has the feel of a family-owned small business, with plenty of variety, flexibility, and opportunities to make a real impact. If you enjoy solving problems, improving processes, and working with people who support one another, KAIA may be a great fit.

About the Role

Were looking for an Agency Operations & Member Engagement Manager to support the continued growth of Agency Services Corporation of Kansas ASCK and help strengthen KAIAs connection with members throughout the year.

ASCK helps generate revenue that supports KAIAs products, services, and member-focused programs. In this role, youll improve internal workflows, support operational consistency, create meaningful member touchpoints, and help ensure KAIA members receive responsive, reliable service.

This is a great opportunity for someone who is detail-oriented, curious, dependable, and operationally minded someone who enjoys improving the big picture but is also willing to jump in and help with hands-on service work when needed.

What Youll Do

  • Improve internal workflows and operational consistency
  • Strengthen member engagement through regular, thoughtful touchpoints
  • Support ASCKs continued growth and its role in supporting KAIA programs
  • Serve as a helpful, responsive point of contact for KAIA members
  • Assist with agency operations, service needs, and program administration
  • Help identify opportunities to improve processes, communication, and member experience
  • Collaborate with the KAIA team to provide timely, accurate, and professional support
  • Participate in KAIA events and member-facing activities

What You Bring

A current Kansas Property & Casualty insurance license is required. Because this role supports member agencies and may assist with service-related work, applicants must already hold an active Kansas P&C license to be considered.

Were also looking for someone who brings:

  • Strong follow-through and attention to detail
  • A curious, fact-finding approach to solving problems
  • Operational mindset with the ability to improve processes
  • Comfort interacting with members, agencies, carrier partners, and team members
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities
  • Positive, team-oriented attitude

Bonus Points For:

  • Commercial lines service experience
  • Experience working in or with an independent insurance agency
  • AMS360 experience
  • Prior leadership or team coordination experience
  • Insurance designations or interest in pursuing them

Benefits

Annual Base Salary Based on Experience

PTO available on day one - no waiting period

Paid holidays

Employee incentives

Professional development and insurance designation support

"Dress for your day" dress code

Supportive culture and strong work/life balance

Travel opportunities for KAIA events

Health Savings Account

Retirement plan with company match up to 4%

Health Insurance

Disability Insurance

Cell phone and monthly service

Competitive Salary


Responsibilities

Bring your energy every day and be prepared to make a difference!


Requirements

Be a "WE versus ME" team player.