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Medical Records Work Jobs (NOW HIRING)

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Candidates must be able to work onsite and should be comfortable commuting to our office. Remote or hybrid work is not available for this role. The Medical Records Custodian is responsible for the ...

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Medical Records Work information

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$28.5K

$44.3K

$60.5K

How much do medical records work jobs pay per year?

As of Aug 22, 2026, the average yearly pay for medical records work in the United States is $44,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,500.00 per year, depending on experience, location, and employer.

What is medical records work?

Medical records work involves managing, organizing, and protecting patients' health information within healthcare facilities. Professionals in this field are responsible for accurately recording, updating, and retrieving medical histories, treatment plans, and other health documents. They ensure that records are complete, confidential, and compliant with legal and regulatory standards. This work is vital for supporting patient care, billing, and healthcare administration.

What are the key skills and qualifications needed to thrive in medical records work, and why are they important?

To thrive in Medical Records work, you need strong attention to detail, organizational skills, and knowledge of health information management, often supported by a degree or certification in Health Information Technology (RHIT or RHIA). Familiarity with electronic health record (EHR) systems, coding standards like ICD-10, and HIPAA compliance tools is typically required. Excellent communication, confidentiality, and problem-solving abilities set outstanding professionals apart in this field. These skills ensure accurate, secure recordkeeping and facilitate smooth healthcare operations and patient care.

What are some common challenges faced in medical records work, and how can they be effectively managed?

Medical records professionals often encounter challenges such as managing high volumes of sensitive information, ensuring accuracy, and complying with strict privacy regulations like HIPAA. Staying organized and detail-oriented is crucial, as even minor errors can impact patient care or billing. Many teams use electronic health record (EHR) systems to streamline workflows, but adapting to new technologies and maintaining data security can require ongoing training. Regular communication with healthcare providers and IT staff helps to resolve discrepancies and keep records up-to-date. Embracing continuous learning and teamwork can make these challenges more manageable and contribute to career growth.

What is the difference between Medical Records Work vs Medical Billing and Coding?

AspectMedical Records WorkMedical Billing and Coding
CredentialsHigh school diploma or equivalent; certification often preferredCertification (e.g., CPC, CCA) typically required
Work EnvironmentHospitals, clinics, healthcare offices; primarily administrativeHealthcare facilities, billing companies; focus on financial data
Job FocusManaging and organizing patient recordsProcessing insurance claims and coding diagnoses/procedures
Common Search IntentMedical records management jobsMedical billing and coding careers

Medical Records Work involves organizing, maintaining, and managing patient records, ensuring accuracy and confidentiality. Medical Billing and Coding focuses on translating medical services into codes for billing purposes. While both roles require healthcare knowledge and administrative skills, they differ in their primary functions and certifications.

Is medical records work a good career?

Medical records work involves managing patient information, requiring attention to detail and knowledge of healthcare privacy laws. It can offer stable employment with opportunities for certification and advancement, often in healthcare settings such as hospitals or clinics. The role typically involves administrative tasks and familiarity with electronic health record systems.

What kind of jobs can you get with a medical records work certificate?

A medical records work certificate can qualify you for roles such as medical records technician, health information technician, or medical records clerk. These jobs involve managing patient records, ensuring data accuracy, and using electronic health record (EHR) systems, often requiring attention to detail and knowledge of healthcare privacy regulations.

What qualifications do you need to be a medical records worker?

Medical records workers typically need a high school diploma or equivalent, with some roles requiring postsecondary education or certification in health information technology or medical coding. Strong attention to detail, organizational skills, and familiarity with electronic health record (EHR) systems are also important qualifications for this role.
More about Medical Records Work jobs
Infographic showing various Medical Records Work job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,324 per year, or $21.3 per hour.

000410 - Medical Records - Medical Records Specialist

Panoramic Health

San Antonio, TX โ€ข On-site

Full-time

Posted 22 days ago


Job description

San Antonio Kidney
Come Join our team!!
Medical Records Specialist is responsible for providing complete patient health information as required for clinical encounters with the physician. This position works collaboratively with Front and Back Office Personnel, Physicians, Supervisors, Financial Counselor, and all ancillary services.
Responsibilities include:
  • Prepare EHR charts for assigned clinics.
  • Comply with all HIPAA guidelines according to Panoramic Health policy and procedure.
  • Medical releases processing for Panoramic Health.
  • Inter-office correspondence.
  • Process staff and patient incoming calls, faxes, and inquiries in regard to medical records releases.
  • Answers all incoming calls in all assigned phone queues in a courteous, welcoming, professional & timely manner.
  • Gathers and documents all information from the caller thoroughly and accurately.
  • Answers as many callers' questions as possible without the need for transferring the call.
  • Thoroughly understands the reason for the call.
  • Initiates telephone screening by determining call status and handling calls according to established Panoramic Health policy and procedure.
  • Cancels or confirms patient visits as requested by callers.
  • Maintains a professional and courteous environment.
  • Maintains strict patient and employee confidentiality.
  • Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:
  • A post-secondary certificate or associate degree in medical records technology.
  • 2 - 5 years' experience with medical practice preferred.
  • Broad understanding of clinical operations, front office, insurance, and HIPAA regulations.
  • Advanced computer skills in MS Office Suite, NextGen, Centricity, Medical Management, MS4, Practice Plus. Athenahealth and other applications/systems.
  • Ability to communicate effectively and clearly with all internal and external customers
  • Excellent planning skills with the ability to define, analyze and resolve issues quickly and accurately.
  • Ability to develop both tactical and strategic solutions to business challenges.

The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment
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