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Medical Records Assistant Jobs in Rockingham, NC

KidzCare

Certified/Registered Medical Assistant

Wadesboro, NC · On-site

$15.75 - $20.25/hr

As a CMA/RMA, you will assist medical providers in providing the highest level of quality patient ... Working knowledge of computer applications; prior experience with electronic medical records ...

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All JobsMedical Records JobsMedical Records Assistant JobsMedical Records Assistant Jobs in Rockingham, NC

Medical Records Assistant information

See Rockingham, NC salary details

$9

$18

$34

How much do medical records assistant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for medical records assistant in Rockingham, NC is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $20.05 per hour, depending on experience, location, and employer.

Can a medical assistant work in medical records?

Yes, medical assistants often perform tasks related to medical records, such as updating patient information, filing, and managing electronic health records (EHR) systems. Having knowledge of medical terminology and familiarity with record-keeping software can enhance their effectiveness in this role.

What are some common challenges Medical Records Assistants face when managing patient information, and how can they be addressed?

Medical Records Assistants often encounter challenges such as handling a high volume of records, maintaining strict patient confidentiality, and ensuring accuracy when entering or updating data. Adapting to new electronic health record (EHR) systems and staying current with regulations like HIPAA can also be demanding. To address these challenges, it's important to develop strong organizational skills, stay detail-oriented, and participate in ongoing training related to data privacy and EHR technology.

What are the key skills and qualifications needed to thrive as a Medical Records Assistant, and why are they important?

To thrive as a Medical Records Assistant, you need attention to detail, organizational skills, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, data entry software, and privacy regulations such as HIPAA is typically required. Strong communication, discretion, and the ability to manage confidential information help set top performers apart. These skills ensure accurate record-keeping, support compliance, and contribute to efficient healthcare operations.

How much can you make in medical records?

Medical Records Assistants typically earn between $30,000 and $45,000 annually, depending on experience, location, and employer. Salaries can increase with certifications such as the Certified Medical Records Technician (CMRT) and experience working with electronic health record systems.

What qualifications do you need to be a medical records clerk?

To be a medical records clerk, candidates typically need a high school diploma or equivalent. Relevant skills include attention to detail, knowledge of medical terminology, and proficiency with electronic health record (EHR) systems. Some positions may require certification or training in medical coding or health information management.

What is the difference between Medical Records Assistant vs Medical Secretary?

AspectMedical Records AssistantMedical Secretary
CredentialsHigh school diploma; certification often preferredHigh school diploma; administrative certifications optional
Work EnvironmentHospitals, clinics, healthcare facilities focusing on record managementDoctors' offices, clinics, hospitals handling scheduling and administrative tasks
Primary ResponsibilitiesManaging patient records, data entry, maintaining confidentialityScheduling appointments, managing correspondence, handling phone calls

While both roles support healthcare operations, Medical Records Assistants focus on managing and maintaining patient records, whereas Medical Secretaries handle administrative tasks like scheduling and communication. Both positions require strong organizational skills and familiarity with healthcare environments, but their core duties differ significantly.

What Does a Medical Records Assistant Do?

A medical records assistant works with the organization, management, and tracking of patient healthcare records. Your other duties are ensuring that filing and record keeping procedures and systems are in compliance with all health privacy laws and facility policies. The qualifications for this career include a mix of job experience and skills. You should have a high school diploma or GED certificate, previous work in a clerical position, and familiarity with medical records and coding.

What are Medical Records Assistants?

Medical Records Assistants are healthcare professionals responsible for organizing, managing, and maintaining patient health records. They ensure that all medical documentation is accurate, up-to-date, and securely stored, either in electronic health record (EHR) systems or paper files. These assistants also handle requests for medical information, help with data entry, and support healthcare staff by providing access to necessary records while complying with privacy laws like HIPAA. Their work is crucial for the smooth operation of hospitals, clinics, and other healthcare facilities.

What does a medical records staff do?

A medical records staff, or medical records assistant, is responsible for organizing, maintaining, and securing patients' health information. They ensure accurate record-keeping, manage electronic health records (EHR) systems, and comply with privacy regulations such as HIPAA. Their work supports healthcare providers in delivering efficient patient care and accurate documentation.
More about Medical Records Assistant jobs
What are popular job titles related to Medical Records Assistant jobs in Rockingham, NC? For Medical Records Assistant jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Medical Records Assistant jobs in Rockingham, NC look for? The top searched job categories for Medical Records Assistant jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Medical Records Assistant jobs? Cities near Rockingham, NC with the most Medical Records Assistant job openings:
Medical Records Assistant jobs near you
Medical Record Specialist

Medical Record Specialist

Pinehurst Surgical Clinic PA

Pinehurst, NC • On-site

Full-time

Posted 19 days ago

Job description

Job Type
Full-time
Description
JOB SUMMARY
The Medical Records Specialist provides daily support for the handling, scanning, indexing, and release of medical records in accordance with established policies and regulatory requirements. In addition to document management responsibilities, this role provides coverage for switchboard operations and mail courier services as needed.
RESPONSIBILITIES
Confidentiality of Protected Health Information (PHI)
  • Maintain strict confidentiality of all patient health information.
  • Ensure patient information is kept private, secure, and accessed only by authorized individuals.
  • Screen and verify callers before disclosing any protected health information.
  • Verify patient signatures and authorizations prior to releasing PHI.
  • Confirm the accuracy of outgoing fax numbers before transmitting protected health information.

Document Preparation, Scanning, and Indexing
  • Prepare, scan, and index documents electronically while meeting required hourly productivity standards.
  • Prepare day-forward documents by removing all staples, paper clips, and obstructions prior to scanning.
  • Count and verify page totals before scanning and reconcile totals after scanning is completed.
  • Index documents accurately according to the established filing schematic.
  • Index multiple documents under a single Medical Record Number (MRN) at a rate of 350 documents per hour.
  • Index documents for multiple MRNs at a rate of 250 documents per hour.
  • Route fax-signed documents to the appropriate provider task queue within 24 business hours of receipt.
  • File faxed documents into the medical record within 24-48 business hours of receipt.
  • Ensure all scanned documents are filed in the medical record within 48 business hours of receipt.
  • File all FirstHealth FTP digital documents into the medical record within 48 business hours of receipt.
  • Process electronic referrals by tasking items received prior to 4:00 PM to the referring provider's task team same business day.

Release of Information (ROI)
  • Process urgent requests (patient or emergency-related) on the same business day.
  • Complete routine, pre-bill, and all other ROI requests within 3-5 business days.
  • Verify appropriate authorization prior to releasing any protected health information.
  • Adhere to all applicable federal and state regulations governing the release of medical records.
  • Collect payment for walk-in ROI requests.
  • Pre-bill requests that are not paid in advance.
  • Respond to incoming calls from patients regarding medical record requests.
  • Follow up on all ROI-related correspondence via email or regular mail as required.

Switchboard Responsibilities
  • Answer all incoming calls within three rings.
  • Respond to calls professionally and courteously, routing them accurately on the first attempt.
  • Assist in emergency situations by contacting appropriate authorities and utilizing the paging system as needed.
  • Process and distribute incoming external correspondence.
  • Deposit any monies collected related to Release of Information requests.

Knowledge, Skills & Abilities
  • Strong customer service orientation.
  • Excellent interpersonal and relationship-building skills.
  • Demonstrates high integrity and ethical standards.
  • Honest, trustworthy, and dependable.
  • Exhibits maturity, professionalism, and sound judgment.
  • Ability to establish credibility and gain the confidence of others.
  • Resourceful, highly organized, and solutions oriented.
  • Capable of working independently with minimal supervision.

Requirements
QUALIFICATIONS
  • High school diploma or equivalent required.
  • One to two years of experience using business-related computer applications.
  • Prior experience with Electronic Medical Records (EMR) systems and familiarity with EMR filing schematics.
  • Working knowledge of federal and state regulations governing Release of Information (ROI).
  • Ability to interact effectively and professionally with the public.
  • Excellent telephone etiquette and strong verbal and written communication skills.
  • Strong attention to detail with a high level of accuracy.
  • Ability to perform effectively in moderate to high-stress environments while meeting daily service standards.
  • Typing proficiency of 60 words per minute (WPM).
  • Demonstrated ability to manage multiple tasks simultaneously and transition between tasks without loss of productivity.

PHYSICAL REQUIREMENTS
  • Sitting: Occasionally
  • Standing: Occasionally
  • Walking: Occasionally
  • Lifting/Carrying: Occasionally (up to 35 pounds)
  • Stooping/Kneeling: Rarely

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