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Medical Office Assistant Jobs in Springfield, MA

State of Connecticut

Office Assistant

Hartford, CT · On-site

$17 - $22.25/hr

In Disability Determination Services, the office assistant is responsible for answering incoming phone calls from the public, preparing outbound mail, scanning and indexing documents, and managing ...

SNI USA Inc

Front Office Assistant

Hadley, MA · On-site

$19 - $21/hr

Office Assistant Location: Hadley, MA Pay: $19-$21/hour (based on experience) Job Type: Temp-to ... Medical and dental insurance * Pre-tax health savings options Key Responsibilities * Greet visitors ...

Streiber Elementary School

Office Assistant

Chicopee, MA · On-site

$16.75 - $22/hr

Office Assistant Type: Non-Union, Cycle II Salary: Per Terms of Employment for Non-Union Personnel ... medical, legal, accounting and marketing terminology. * Numerical Aptitude: Requires the ability to ...

New

Woodlake at Tolland

Business Office Assistant

Tolland, CT

$15.25 - $19.75/hr

We are seeking a highly organized, motivated, and compassionate Assistant Business Office Manager ... Proficiency with Microsoft Office and electronic medical record systems. * Ability to prioritize ...

SNI USA Inc

Medical Admin Asst.

Longmeadow, MA · On-site

$20 - $22/hr

Friday: 7:00 AM - 3:00 PM Position Summary We are seeking a detail-oriented Medical Administrative Assistant with at least 1 year of experience in a medical office . This is a fast-paced role ...

New

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Showing results 21-40

All JobsMedical Office JobsMedical Office Assistant JobsMedical Office Assistant Jobs in Springfield, MA

Medical Office Assistant information

See Springfield, MA salary details

$25.9K

$40.1K

$52.3K

How much do medical office assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for medical office assistant in Springfield, MA is $40,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $43,800.00 per year, depending on experience, location, and employer.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings like hospitals or clinics can also influence pay rates.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

How much do medical office assistants make?

Medical office assistants in Pennsylvania typically earn an average annual salary of around $30,000 to $40,000, depending on experience, certifications, and work setting. Salaries can vary based on location, with those in urban areas often earning higher wages, and may include benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic medical procedures. It often requires certification or training, and offers opportunities for employment in healthcare settings with a typical schedule of regular hours. The role can lead to career advancement in healthcare administration.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

More about Medical Office Assistant jobs
What are the most commonly searched types of Medical Office jobs in Springfield, MA? The most popular types of Medical Office jobs in Springfield, MA are:
What are popular job titles related to Medical Office Assistant jobs in Springfield, MA? For Medical Office Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Office Assistant jobs in Springfield, MA look for? The top searched job categories for Medical Office Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Office Assistant jobs? Cities near Springfield, MA with the most Medical Office Assistant job openings:
Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,143 per year, or $19.3 per hour.

Office Assistant

State of Connecticut

Hartford, CT • On-site

$17 - $22.25/hr

Other

Re-posted 2 days ago

Job description

Introduction
Are you someone who enjoys helping the public, staying organized, and keeping operations running smoothly - all while working in a flexible hybrid role?
If so, apply today!
The State of Connecticut, Department of Aging and Disability Services (ADS), Bureau of Disability Determination Services, is recruiting for an Office Assistant in the claims intake and disposition unit.
HIGHLIGHTS
  • LOCATION:Hartford, CT
  • POSITION NUMBER: 32463
  • SCHEDULE: Full-time, 40 hours per week, Monday - Friday, 8:00am - 4:30pm
WHAT WE CAN OFFER YOU
  • Visit our State Employee Benefits Overview page!
  • Professional growth and development opportunities
  • A healthy work/life balance to all employees
THE ROLE
  • In Disability Determination Services, the office assistant is responsible for answering incoming phone calls from the public, preparing outbound mail, scanning and indexing documents, and managing correspondence.
  • Computer, telephone, and interpersonal skills are required.
MORE ABOUT THE AGENCY:
The Mission of the Department of Aging and Disability Services is to maximize opportunities for the independence and well-being of people with disabilities and older adults in Connecticut. Our programs, policies and practices are designed to: Deliver aging and disability services responsive to the needs of Connecticut citizens;
  • Provide leadership on aging and disability issues statewide;
  • Provide and coordinate aging and disability programs and services in the areas of employment, education, independent living, accessibility and advocacy;
  • Advocate for the rights of Connecticut residents with disabilities and older adults;
  • Serve as a resource on aging and disability issues at the state level.
Selection Plan
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
  • Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly.
  • For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  • This employer may participate in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization.
QUESTIONS? WE'RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Anamaria Giangarra at Anamaria.giangarra@ct.gov
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.
EXAMPLES OF DUTIES
Performs the full range of general clerical duties as described in the following areas:
  • TYPING:
    • Types a variety of materials in relation to other duties or as assigned;
    • Enters and retrieves data on computers, tablets, and other electronic equipment.
  • FILING:
    • Sets up and maintains office procedures, filing and indexing systems and forms for own use.
  • CORRESPONDENCE:
    • Composes routine correspondence.
  • REPORT WRITING:
    • Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
  • INTERPERSONAL:
    • Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
    • Responds to inquiries from other work units or departments/agencies;
    • Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
    • May lead lower level employees in carrying out assigned clerical functions.
  • PROCESSING:
    • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
    • Processes a variety of documents in determining routine case status;
    • Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
    • Processes purchase requisitions/purchase orders for subsequent action;
    • Prepares payment lists and billing invoices;
    • Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
    • Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
    • Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
    • Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
    • Maintains inventory and orders supplies;
    • Uses a variety of electronic equipment to perform job functions.
  • Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
  • Knowledge of office systems and procedures including proper telephone usage and filing;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
    • performing arithmetical computations;
  • Ability to
    • perform a full range of clerical tasks;
    • operate office equipment which includes computers, tablets, and other electronic equipment;
    • operate office suite software;
    • schedule and prioritize workflow;
    • read and interpret complex instructions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years of general clerical work experience.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.
PREFERRED QUALIFICATIONS
  • Experience providing telephonic customer service in a social service agency
  • Experience managing competing priorities while meeting deadlines
  • Experience managing a switchboard and routing public inquiries about government benefits
  • Experience working with mail machines
  • Experience scanning and indexing documents

SPECIAL REQUIREMENTS
Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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