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Medical Front Office Manager Jobs in Springfield, IL

VitalCheck Wellness

Program Coordinator

Springfield, IL · On-site

$18/hr

Previous administrative, medical front-desk, patient scheduling, or customer-service experience ... Basic computer skills and experience with Microsoft Office. * Ability to manage multiple tasks ...

VitalCheck Wellness

Program Coordinator

Springfield, IL · On-site

$18/hr

Previous administrative, medical front-desk, patient scheduling, or customer-service experience ... Basic computer skills and experience with Microsoft Office. * Ability to manage multiple tasks ...

Augment

Scalehouse Attendant

Taylorville, IL · On-site

$25/hr

Comfortable using Microsoft Office and/or route management systems. * Ability to stay organized in ... Front Office This is your chance to be a key part of a team that services thousands of homes and ...

Aspen Dental

Patient Coordinator

Springfield, IL · On-site

$16 - $18/hr

Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator , you will report to the Manager and perform daily front office tasks and duties to help create lasting ...

Aspen Dental

Patient Coordinator

Springfield, IL · On-site

$16 - $18/hr

Free Continuous Learning through TAG U HowYou'llMake a Difference As a Patient Coordinator , you will report to the Manager and perform daily front office tasks and duties to help create lasting ...

Aspen Dental

Patient Coordinator

Springfield, IL · On-site

$16 - $18/hr

Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator , you will report to the Manager and perform daily front office tasks and duties to help create lasting ...

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All JobsMedical Front Office JobsMedical Front Office Manager JobsMedical Front Office Manager Jobs in Springfield, IL

Medical Front Office Manager information

See Springfield, IL salary details

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How much do medical front office manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical front office manager in Springfield, IL is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $27.40 per hour, depending on experience, location, and employer.

What does a medical front office manager do?

A Medical Front Office Manager oversees the administrative operations of a medical practice, clinic, or healthcare facility's front office. Their responsibilities include managing patient scheduling, supervising front desk staff, handling patient records, ensuring compliance with healthcare regulations, and providing excellent customer service. They often coordinate communication between patients, medical staff, and insurance providers, making sure the front office runs efficiently and supports quality patient care.

What are the key skills and qualifications needed to thrive as a medical front office manager, and why are they important?

To thrive as a Medical Front Office Manager, you need expertise in healthcare administration, scheduling, billing, and insurance processing, typically supported by experience in medical office settings and sometimes an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, medical billing software, and practice management tools is crucial. Exceptional organizational skills, customer service orientation, and the ability to lead and resolve conflicts help you excel in this role. These skills ensure efficient office operations, positive patient experiences, and compliance with healthcare regulations.

What are some common challenges faced by medical front office managers and how can they be addressed?

Medical Front Office Managers often encounter challenges such as balancing patient satisfaction with administrative efficiency, managing high patient volumes, and coordinating communication between clinical and administrative staff. Addressing these challenges requires strong organizational skills, the ability to delegate tasks effectively, and proficiency in using healthcare management software. Successful managers also foster a collaborative environment by setting clear expectations, providing regular training, and ensuring open lines of communication among team members.

What is the difference between Medical Front Office Manager vs Medical Receptionist?

AspectMedical Front Office ManagerMedical Receptionist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages administrative tasks, oversees patient flowGreets patients, schedules appointments, handles check-in/check-out
Employer & Industry UsageUsed in clinics, hospitals, healthcare practices for administrative leadershipCommonly found in medical offices, clinics, outpatient facilities
Search & Comparison IntentPeople looking for managerial or supervisory roles in healthcare adminIndividuals seeking entry-level or administrative support roles

The Medical Front Office Manager oversees the administrative team, manages patient flow, and handles operational tasks, while the Medical Receptionist primarily greets patients, schedules appointments, and manages front desk duties. The manager role involves more leadership and oversight, whereas the receptionist role focuses on direct patient interaction and administrative support.

How much do medical front office managers make in the US?

Medical front office managers in the US typically earn an average annual salary of around $40,000 to $55,000, depending on experience, location, and the size of the healthcare facility. They often require strong organizational and communication skills, and familiarity with electronic health records (EHR) systems is common.

What are popular job titles related to Medical Front Office Manager jobs in Springfield, IL?

For Medical Front Office Manager jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Medical Front Office Manager jobs in Springfield, IL look for?

The top searched job categories for Medical Front Office Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Medical Front Office Manager jobs?

Cities near Springfield, IL with the most Medical Front Office Manager job openings:

Medical Front Office Manager jobs near you
Infographic showing various Medical Front Office Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,937 per year, or $23.5 per hour.

2PM - 10 PM Front Desk Agent- PM Shift

Hilton Garden Inn Springfield

Springfield, IL • On-site

$14 - $17.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Position: Front Desk Agent
Reports To: Front Office Leadership / Assistant General Manager / General Manager
Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.
Pay Range: [Enter hourly or salary range] based on experience and qualifications
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
  • Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
  • Assist guests with luggage upon arrival and departure.
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
  • Be aware of and prepare for incoming VIP guests.
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
  • Exhibit a positive and cooperative attitude as part of the team.
  • Communicate effectively with coworkers and contribute to a supportive work environment.
  • Handle and account for keys properly.
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers.
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:
Education: High School diploma or equivalent.
Experience: Prior experience in a customer service role preferred.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Knowledge of the hotel, its services, and the surrounding area.
  • Ability to stand for extended periods, up to 8 hours.
  • Ability to lift up to 15 lbs on occasion.
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Taking Care of You - Our Benefits
At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here's a look at what we offer to help take care of you and your loved ones:
Health & Wellness
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)

Financial Security & Peace of Mind
  • Basic Life Insurance & AD&D
  • Voluntary Life Insurance
  • Voluntary Short-Term Disability
  • Voluntary Long-Term Disability
  • Critical Illness, Hospital Indemnity & Accident Plans
  • Pet Insurance
  • 401(k) Retirement Plan

Time to Recharge
  • Paid Time Off (PTO), available as it's accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Ivy Hospitality participates in E-Verify
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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