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Medical Dispatcher Jobs (NOW HIRING)

MTI Ambulance

Ambulance Dispatcher

North Hollywood, CA · On-site

$22 - $27/hr

Emergency Medical Dispatcher Location: Los Angeles County, CACompany: MTI AmbulancePAY: $22-27 (Higher Pay for experienced)About UsMTI Ambulance is the Next Gen of EMS - blending proven experience ...

MTI Ambulance

$22 - $27/hr

Emergency Medical Dispatcher Location: Los Angeles County, CA Company: MTI Ambulance PAY: $22-27 (Higher Pay for experienced) About Us MTI Ambulance is the Next Gen of EMS - blending proven ...

City of Anaheim

Fire Dispatcher I

Anaheim, CA

$70K - $94K/yr

T.-certified Public Safety Dispatchers' Basic Course Certificate Current Emergency Medical Dispatcher (EMD) certification from the National Academies of Emergency Dispatch. Current Adult and ...

Mercy

$33K - $43K/yr

Emergency Medical Dispatch (EMD) certified by NAED, state of practice Class E Drivers license and safe driving record. Experience: Two years of supervisory experience in a public safety emergency ...

City of Anaheim, CA

Fire Dispatcher I

Anaheim, CA · On-site

$70K - $94K/yr

Current Emergency Medical Dispatcher (EMD) certification from the National Academies of Emergency Dispatch. * Current Adult and Pediatric CPR/AED Certificate. * Have the flexibility to respond to ...

RWJBarnabas Health

PD EMS Dispatcher 2

New Brunswick, NJ · On-site

$25.83 - $31.81/hr

PD EMS Dispatcher 2 Location: Mobile Health Department Name: MH Central Communication Req ... Medical/Dental/Vision plans 403(b) PTO Short & Long Term Disability Basic Life & Accidental Death ...

RWJBarnabas Health

PD EMS Dispatcher 2

New Brunswick, NJ · On-site

$25.83 - $31.81/hr

PD EMS Dispatcher 2 Location: Mobile Health Department Name: MH Central Communication Req ... Medical/Dental/Vision plans 403(b) PTO Short & Long Term Disability Basic Life & Accidental Death ...

City of Logan

Dispatcher

Logan, UT · On-site

$24.78 - $26.97/hr

Dispatchers of the Logan 911 Communications Division provide public safety communications services to multiple police, fire, and emergency medical agencies within Cache County. Qualifications: Must ...

RWJBarnabas Health

PD EMS Dispatcher 2

New Brunswick, NJ · On-site

$25.83 - $31.81/hr

PD EMS Dispatcher 2 Location: Mobile Health Department Name: MH Central Communication Req ... Medical/Dental/Vision plans 403(b) PTO Short & Long Term Disability Basic Life & Accidental Death ...

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Medical Dispatcher information

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How much do medical dispatcher jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for medical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a medical dispatcher?

Medical Dispatchers are professionals responsible for receiving emergency and non-emergency calls related to medical situations, assessing the urgency, and coordinating the dispatch of ambulances and medical personnel. They gather crucial information from callers, provide pre-arrival instructions, and relay details to emergency responders to ensure a swift response. Medical Dispatchers play a critical role in the healthcare system by acting as the first point of contact during medical emergencies, helping to save lives through efficient communication and coordination.

What are the key skills and qualifications needed to thrive as a medical dispatcher, and why are they important?

To thrive as a Medical Dispatcher, you need strong decision-making abilities, knowledge of emergency protocols, and typically a high school diploma or equivalent with specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and sometimes CPR certification is important for handling emergency calls effectively. Outstanding communication, calmness under pressure, and multitasking skills help medical dispatchers excel in high-stress situations. These competencies are vital for ensuring rapid, accurate response to emergencies and the safety of both patients and responders.

What are some common challenges faced by medical dispatchers during high-pressure situations, and how can they be managed?

Medical dispatchers often face the challenge of making rapid, critical decisions under pressure, especially when dealing with multiple emergencies simultaneously. Maintaining clear communication, staying calm, and following established protocols are essential for effectively prioritizing calls and coordinating emergency responses. Many organizations provide ongoing training and support to help dispatchers develop strong stress management and multitasking skills, ensuring they can handle these high-stakes situations efficiently while maintaining their own well-being.

What is the difference between Medical Dispatcher vs Emergency Medical Dispatcher?

AspectMedical DispatcherEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch CertificationCPR, Emergency Medical Dispatch Certification
Work EnvironmentHealthcare facilities, ambulance services911 call centers, emergency response centers
Employer & IndustryHospitals, ambulance companiesPublic safety agencies, emergency services
Job FocusCoordinate medical transport, relay patient infoAssess emergencies, provide pre-arrival instructions

Both Medical Dispatchers and Emergency Medical Dispatchers handle emergency calls and coordinate patient care. However, Emergency Medical Dispatchers typically have specialized training to assess emergencies quickly and provide immediate instructions, often working directly in 911 call centers. Medical Dispatchers may focus more on coordinating transport within healthcare settings. The roles overlap in certifications and work environment but differ mainly in scope and emergency response level.

How to become a medical dispatcher?

To become a medical dispatcher, candidates typically need a high school diploma or equivalent and must complete training on emergency communication protocols and medical terminology. Certification programs, such as Emergency Medical Dispatcher (EMD), can enhance job prospects, and strong communication skills are essential for managing emergency calls effectively.
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Medical Dispatcher jobs near you
Infographic showing various Medical Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Emergency Medical Dispatcher-Northern Operations NIGHTS

Medstar Ambulance

Flint, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Do you thrive on the adrenaline you get from working in a fast-paced, intense, and multi-tasked environment? Do you possess the unique set of skills and passion it takes to be a first responder? If so, here's a great opportunity to join a fast-growing organization that is changing the EMS industry. Medstar is Michigan's most respected EMS and mobile health organization and is currently experiencing growth unparalleled by any other EMS service in Michigan.
We are seeking qualified, experienced dispatchers and call takers to join our growing team of first responders. If you are ambitious, motivated, positive, and energetic, we want you to join us as we redesign our new communication center. At Medstar, we take pride in our core values:
  • Quality of Service
  • Compassion
  • Teamwork
  • Integrity

If these are values that you share with us, we encourage you to submit your application for the dispatcher position we currently seek to fill. Here are the details:
MINIMUM QUALIFICATIONS
  • High School diploma required. Bachelor's degree preferred.
  • 2+ years of previous emergency medical or other 911 related dispatch experience.
  • EMD certification preferred. If not currently certified, you will be required to obtain certification within first 6 months of employment. Cost reimbursement upon successful completion of course.
  • Experience using CAD, ZOLL, NETVIEWER system software is preferred.

NECESSARY SKILLS AND ABILITIES
  • Must possess strong communication skills, both verbally and written.
  • Must have the ability to work and multi-task in a stressful environment.
  • Must exhibit strong leadership skills and be willing to lead the team during emergent situations.
  • Must be willing to act in the capacity of a dispatcher trainer as required.
  • Must exhibit strong problem solving and critical thinking skills.

CORE RESPONSIBILITIES
  • Dispatch emergent and non-emergent calls in strict adherence to Medstar Communication Center policies and procedures.
  • Establish a clear understanding of and upholds a strict adherence to all Medstar Communication Center policies and procedures.
  • Communicate professionally and effectively with all team members within the organization.
  • Maintain a professional attitude and appearance in accordance with Medstar policies.
  • Exceed expectations while providing the highest level of customer service to our patients, contracted facilities and partner hospitals.
  • Answer emergent and non-emergent phone calls coming into the Center when required to do so.
  • Work effectively as a constructive team member within the Center, and independently when required.

STANDARD BENEFITS
Benefits:
  • Health, Dental, and Vision
  • 401k
  • Paid time off
  • Tuition reimbursement
  • Uniform allowance

MORE BENEFITS
  • Do you have experience as a Medical Dispatcher with a different employer? We see the value in your past experience and can adjust your starting pay to recognize that value!!!
  • Do you have Military service experience (includes Armed Services, Reserves, and Guard)? We thank you for your service and can recognize it in your starting wage!

Apply