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Medical Dispatcher Jobs (NOW HIRING)

InstaCare EMS

Medical Dispatcher

Brooklyn, NY · On-site

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: * Flexible Schedules * Weekly ...

InstaCare EMS

Medical Dispatcher

Brooklyn, NY · On-site

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: * Flexible Schedules * Weekly ...

TRI-COUNTY AMBULANCE SERVICE

Medical Dispatcher

Mentor, OH · On-site

$18 - $22/hr

Tri-County Ambulance Service, Inc. has been in the medical transportation business for 40+ years. We operate 24/7 and are seeking qualified dispatchers to come join our family!! EMS Knowledge/Medical ...

Mayo Clinic

Emergency Medical Dispatcher

Rochester, MN · On-site

$29.69 - $44.55/hr

One year of customer service, call center or dispatching experience. EMT certification or medical experience is preferred. Working knowledge of radio communications. Basic computer knowledge.

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Medical Dispatcher information

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How much do medical dispatcher jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for medical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a medical dispatcher?

Medical Dispatchers are professionals responsible for receiving emergency and non-emergency calls related to medical situations, assessing the urgency, and coordinating the dispatch of ambulances and medical personnel. They gather crucial information from callers, provide pre-arrival instructions, and relay details to emergency responders to ensure a swift response. Medical Dispatchers play a critical role in the healthcare system by acting as the first point of contact during medical emergencies, helping to save lives through efficient communication and coordination.

What are the key skills and qualifications needed to thrive as a medical dispatcher, and why are they important?

To thrive as a Medical Dispatcher, you need strong decision-making abilities, knowledge of emergency protocols, and typically a high school diploma or equivalent with specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and sometimes CPR certification is important for handling emergency calls effectively. Outstanding communication, calmness under pressure, and multitasking skills help medical dispatchers excel in high-stress situations. These competencies are vital for ensuring rapid, accurate response to emergencies and the safety of both patients and responders.

What are some common challenges faced by medical dispatchers during high-pressure situations, and how can they be managed?

Medical dispatchers often face the challenge of making rapid, critical decisions under pressure, especially when dealing with multiple emergencies simultaneously. Maintaining clear communication, staying calm, and following established protocols are essential for effectively prioritizing calls and coordinating emergency responses. Many organizations provide ongoing training and support to help dispatchers develop strong stress management and multitasking skills, ensuring they can handle these high-stakes situations efficiently while maintaining their own well-being.

What is the difference between Medical Dispatcher vs Emergency Medical Dispatcher?

AspectMedical DispatcherEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch CertificationCPR, Emergency Medical Dispatch Certification
Work EnvironmentHealthcare facilities, ambulance services911 call centers, emergency response centers
Employer & IndustryHospitals, ambulance companiesPublic safety agencies, emergency services
Job FocusCoordinate medical transport, relay patient infoAssess emergencies, provide pre-arrival instructions

Both Medical Dispatchers and Emergency Medical Dispatchers handle emergency calls and coordinate patient care. However, Emergency Medical Dispatchers typically have specialized training to assess emergencies quickly and provide immediate instructions, often working directly in 911 call centers. Medical Dispatchers may focus more on coordinating transport within healthcare settings. The roles overlap in certifications and work environment but differ mainly in scope and emergency response level.

How to become a medical dispatcher?

To become a medical dispatcher, candidates typically need a high school diploma or equivalent and must complete training on emergency communication protocols and medical terminology. Certification programs, such as Emergency Medical Dispatcher (EMD), can enhance job prospects, and strong communication skills are essential for managing emergency calls effectively.
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Medical Dispatcher jobs near you
Infographic showing various Medical Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Medical Dispatcher

InstaCare EMS

Brooklyn, NY • On-site

Part-time

PTO

Re-posted 13 hours ago

Job description

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
  • Flexible Schedules
  • Weekly Paychecks
  • Paid Time Off
  • Professional Work Environment
  • Friendly, Dedicated Coworkers

The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
  • Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
  • Verifying patients' insurance coverage
  • Answering phone calls and making phone calls
  • Taking insurance information for company billing department
  • Processing credit card payments
  • Dispatching calls using radio codes and practices

Required Knowledge, Skills and Abilities:
  • Knowledge of Medical Terminology
  • Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
  • Strong attention to detail and the ability to multi-task in a fast paced environment
  • Ability to establish effective working relationships with personnel from multiple departments and divisions
  • Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week

Preferred Experience:
  • Previous Emergency Medical Services (EMS) experience, Strongly Preferred
  • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems

InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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