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Medical Collections Supervisor Jobs (NOW HIRING)

Optum

Collections Supervisor

Chelmsford, MA · Remote

In the role of Supervisor, Medical Collections , you will lead a team that is responsible for contacting and consulting with patients of family members regarding the payment of medical bills. Your ...

Hertz

Collections Supervisor

Oklahoma City, OK · On-site

$60K/yr

The Collections Supervisor is responsible for leading a team of Collection Specialists which ... Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching

KONE

Credit & Collections Supervisor

New York, NY · On-site

$100K - $131K/yr

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor ... Medical, Prescription, Dental and Vision Insurance * Digital Health Solutions & Telehealth * Health ...

Kone AB

Credit & Collections Supervisor

New York, NY · Hybrid

$100K - $131K/yr

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor ... Medical, Prescription, Dental and Vision Insurance * Digital Health Solutions & Telehealth * Health ...

Kimble

Customer Collections Supervisor

Dover, OH

The Collections Supervisor is responsible for the day-to-day operations and support of the ... Comprehensive medical benefits coverage, dental plans and vision coverage. * Employee assistance ...

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Medical Collections Supervisor information

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$31K

$58.7K

$109K

How much do medical collections supervisor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for medical collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Collections Supervisor, and why are they important?

To thrive as a Medical Collections Supervisor, you need expertise in medical billing, collections processes, insurance regulations, and leadership, often supported by a degree in healthcare administration or related field. Familiarity with healthcare billing software (such as Epic or Meditech), claims management systems, and knowledge of HIPAA compliance are essential. Strong communication, problem-solving, and team management skills help foster productive teams and resolve payment issues efficiently. These skills ensure accurate revenue cycle management, compliance, and effective supervision of collection activities in healthcare organizations.

What does a Medical Collections Supervisor do?

A Medical Collections Supervisor oversees the collections department within a healthcare facility, managing a team that works to recover payments from patients or insurance companies for medical services rendered. They ensure that billing and collection procedures comply with regulations, train and support staff, and handle escalated payment issues. Their role is essential in maintaining the financial health of the organization by reducing outstanding receivables and improving the efficiency of the collections process.

What is the difference between Medical Collections Supervisor vs Medical Billing Specialist?

AspectMedical Collections SupervisorMedical Billing Specialist
CredentialsExperience in collections, knowledge of healthcare regulationsCertification in medical billing, coding, or related fields
Work EnvironmentSupervisory role overseeing collections teamPerforming billing and coding tasks in healthcare offices
Employer & Industry UsageHospitals, clinics, healthcare providersMedical practices, billing companies, healthcare facilities
Search & Comparison IntentUnderstanding collections management, debt recoveryBilling procedures, coding, reimbursement processes

The Medical Collections Supervisor primarily manages collections teams and oversees debt recovery efforts within healthcare organizations. In contrast, the Medical Billing Specialist focuses on processing billing, coding, and reimbursement tasks. While both roles require healthcare industry knowledge, the supervisor role emphasizes leadership and collections expertise, whereas the billing specialist concentrates on accurate billing procedures.

What are some common challenges faced by a Medical Collections Supervisor, and how can they be effectively managed?

Medical Collections Supervisors often encounter challenges such as balancing high collection targets with maintaining positive patient relationships, navigating complex insurance processes, and keeping their teams motivated in a fast-paced environment. Effective management involves fostering strong communication within the team, implementing clear collection policies, and providing ongoing training on evolving billing and compliance regulations. Additionally, leveraging technology and analytics can help streamline workflows and identify areas for improvement, ensuring both team success and regulatory compliance.
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Medical Collections Supervisor jobs near you
Collections Supervisor

Collections Supervisor

NORTHEAST VALLEY HEALTH CORPORATION

San Fernando, CA • On-site

$68K - $73K/yr

Full-time

Posted yesterday

Northeast Valley Health Corporation rating

7.1

Company rating: 7.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description


SUMMARY

The Collections Supervisor monitors and coordinates the Collection efforts for all NEVHC clinic sites, including medical, dental, and all other services. Manages patient accounts to ensure timely payments from third-party payers and patients.

REPORTS TO: Billing & Collections Manager

REQUIREMENTS

1. Associate degree is desirable, with previous collections experience or at least three years of management experience in a clinic or medical group setting.

2. Bilingual in Spanish is desirable.

3. Proficient in knowledge of Medi-Cal, Medicare, and other state and local insurance billing.

4. Working knowledge ICD-10, CPT-4, HCPC’s, and claim forms, such as CMS-1500 and UB-04.

5. Math skills sufficient to prepare routine spreadsheets.

6. Demonstrated supervisory and leadership skills sufficient to supervise from 5 to 15 employees.

7. Computer skills in Microsoft Office programs (Word, Excel, etc.), electronic health record systems, electronic practice management systems.

8. Effective verbal and written communication skills to communicate clearly and effectively with patients and others.

9. Effective work organization skills.

10. Ability to be flexible and work in a changing environment.

11. Demonstrated ability to listen and communicate with others in a professional and caring manner, including sensitivity with individuals from diverse cultures and lifestyles.

12. Demonstrated ability to set priorities for tasks to work effectively in spite of interruptions and under minimal supervision.

13. Fluency in English (speak, read and write).

14. Ability to solve problems and make routine recommendations.

15. Ability to maintain absolute confidentiality about health care and other patient/client information.

16. Current California driver’s license, appropriate insurance coverage, and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job).


Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.