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Medical Appointment Scheduling Jobs in Indiana (NOW HIRING)

Oral Surgery Partners

Scheduling Coordinator

South Bend, IN · On-site

$17.50 - $22/hr

Confirm appointments and provide pre-appointment instructions via phone, email, and in person ... Previous experience in a medical or dental office, particularly in a scheduling or administrative ...

Actalent

Medical Assistant

Franklin, IN · On-site

$16.50 - $21.25/hr

Schedule diagnostic tests, radiology exams, and specialist appointments as requested by providers, and enter all relevant check-in and check-out information into the electronic medical record.

Upperline Health

Float Medical Assistant

Carmel, IN · On-site

$16.75 - $21.50/hr

Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc * Travel to surrounding area ...

Upperline Health

Float Medical Assistant

Munster, IN · On-site

$17.25 - $22.25/hr

Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc * Travel to surrounding area ...

LHH US

Medical Scheduler

Indianapolis, IN

$16/hr

... Scheduling role with a widely successful healthcare network located in the Indianapolis, IN area! What You'll Be Doing * Handle a high volume of inbound calls daily to schedule appointments ...

LHH US

Medical Scheduler

Indianapolis, IN · On-site

$16/hr

... Scheduling role with a widely successful healthcare network located in the Indianapolis, IN area! What You'll Be Doing * Handle a high volume of inbound calls daily to schedule appointments ...

LHH US

Medical Scheduler

Lafayette, IN · On-site

$16/hr

... Scheduling role with a well-renowned healthcare network in the Lafayette, IN area! What You'll Be Doing * Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic ...

LHH US

Medical Scheduler

Lafayette, IN

$16/hr

... Scheduling role with a well-renowned healthcare network in the Lafayette, IN area! What You'll Be Doing * Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic ...

LHH US

Medical Scheduler

Bloomington, IN · On-site

$16/hr

... Scheduling role based in the Bloomington, IN area! What You'll Be Doing * Handle a high volume of calls daily to schedule appointments, procedures, and diagnostic tests for patients. * Answer patient ...

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All JobsMedical Appointment Scheduling JobsMedical Appointment Scheduling Jobs in Indiana

Medical Appointment Scheduling information

What is medical appointment scheduling?

Medical appointment scheduling is the process of organizing and managing patient appointments for healthcare providers. This includes booking, rescheduling, or canceling appointments, as well as coordinating schedules between doctors, nurses, and patients. Effective scheduling helps ensure that patient flow is optimized, wait times are minimized, and providers can deliver care efficiently. Medical appointment schedulers may use specialized software or electronic health record systems to manage appointments and communicate with patients.

What are some common challenges faced in medical appointment scheduling, and how can they be managed?

Medical appointment schedulers often encounter challenges such as last-minute cancellations, double-bookings, and managing complex provider schedules. Effective communication with patients and healthcare staff, strong organizational skills, and proficiency with scheduling software are key to overcoming these obstacles. Many schedulers also develop problem-solving strategies to handle high call volumes and prioritize urgent appointments, ensuring a smooth workflow and positive patient experience.

What are the key skills and qualifications needed to thrive as a medical appointment scheduler, and why are they important?

To thrive as a Medical Appointment Scheduler, you need strong organizational skills, attention to detail, and familiarity with healthcare terminology, often supported by a high school diploma or equivalent. Proficiency in medical scheduling software, electronic health record (EHR) systems, and basic office computer applications is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and healthcare staff. These skills ensure accurate scheduling, minimize errors, and support smooth clinic operations for optimal patient care.

What is the difference between Medical Appointment Scheduling vs Medical Receptionist?

AspectMedical Appointment SchedulingMedical Receptionist
Primary RoleScheduling patient appointments and managing calendarsGreeting patients, answering calls, and administrative support
CredentialsNone required or basic healthcare certificationsHigh school diploma; some roles may require medical office training
Work EnvironmentMedical offices, clinics, hospitalsFront desk, reception area in healthcare settings
Industry UsageHealthcare administration, patient schedulingPatient interaction, administrative support

Medical Appointment Scheduling focuses on managing patient calendars and booking appointments, while Medical Receptionists handle front-desk duties, including greeting patients and administrative tasks. Both roles are essential in healthcare settings but differ mainly in scope and responsibilities.

How do I become a medical appointment scheduler?

To become a medical appointment scheduler, you typically need a high school diploma or equivalent and strong organizational and communication skills. Some employers may prefer experience with scheduling software or healthcare environments, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

Is it hard to be a medical appointment scheduler?

Medical appointment scheduling is generally considered an entry-level administrative role that requires strong organizational and communication skills. The job involves managing patient appointments, coordinating with healthcare providers, and using scheduling software, often with standard office hours. While it can be busy and require attention to detail, it typically does not involve complex medical knowledge or high stress levels.

What does a medical appointment scheduling specialist do?

A medical appointment scheduling specialist manages the process of booking, rescheduling, and confirming patient appointments for healthcare providers. They use scheduling software, communicate with patients and staff, and ensure appointments are organized efficiently to minimize wait times and optimize provider schedules.

What are popular job titles related to Medical Appointment Scheduling jobs in Indiana?

For Medical Appointment Scheduling jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Medical Appointment Scheduling jobs in Indiana look for?

The top searched job categories for Medical Appointment Scheduling jobs in Indiana are:

Medical Appointment Scheduling jobs near you
Infographic showing various Medical Appointment Scheduling job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution.

Medical Receptionist | Training Provided - Greenwood, IN

Eyetastic Services

Greenwood, IN • On-site

$16 - $20/hr

Full-time

Re-posted 15 days ago

Job description

A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.

About the Role:

The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.

Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethics.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.

Core Skills:

  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability

Work Schedule:

  • Full-time (typically 40 hours/week) in a call center environment, supporting multiple practice locations and provider schedules.

Benefits:

  • Competitive salary: $16–$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance

If the opportunity to deliver exceptional service in a role that supports patients' vision and well-being is exciting, Eyetastic Services encourages qualified candidates to apply! Applications can be submitted through the job board or by sending a CV/Resume to Steve Gill at steve@eyetasticservices.com. For more information, call (813) 504-5135.

Requirements:

  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations

Preferred:

  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.

Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.