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How much do maximus csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for maximus csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Maximus CSR?

Maximus CSRs, or Customer Service Representatives, are employees who handle customer inquiries, provide information about services, and resolve issues for clients of Maximus, a company that manages government-sponsored programs. These representatives often work in call centers or remotely, assisting people with benefits, healthcare, or other government-related questions. They play a crucial role in ensuring customers receive accurate information and support, helping them navigate complex systems and processes. Maximus CSRs use strong communication skills, patience, and problem-solving abilities to deliver high-quality customer service.

What skills and qualifications are needed to thrive as a Maximus CSR?

To thrive as a Maximus CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Patience, active listening, and a positive attitude help CSRs excel in assisting a diverse range of customers. These skills ensure efficient, accurate service delivery and contribute to customer satisfaction and organizational success.

What are common challenges Maximus CSRs face, and how can they be addressed?

Maximus CSRs often manage high call volumes and handle inquiries from diverse populations, which can be both rewarding and challenging. A common challenge is navigating complex program information while maintaining a positive and empathetic attitude with callers who may be frustrated or confused. To address these challenges, CSRs receive comprehensive training and ongoing support from team leads and supervisors. Collaboration with colleagues and clear communication within the team also help in sharing knowledge and best practices, making it easier to resolve difficult cases and maintain service quality.

What is the difference between Maximus Csr vs Customer Service Representative?

AspectMaximus CsrCustomer Service Representative
Required CredentialsHigh school diploma, training in healthcare or government programsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, government agencies, healthcare settingsRetail, telecom, banking, call centers
Employer & IndustryPrimarily government and healthcare sectorsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Maximus Csr and Customer Service Representative roles both involve assisting customers, but Maximus Csr typically works within government or healthcare programs requiring specific training. Customer Service Representatives work across diverse industries, often in retail or telecom, with broader customer interaction. The roles share skills but differ in industry focus and work environment.

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What cities are hiring for Maximus Csr jobs?

Cities with the most Maximus Csr job openings:

What states have the most Maximus Csr jobs?

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What job categories do people searching Maximus Csr jobs look for?

The top searched job categories for Maximus Csr jobs are:

Maximus Csr jobs near you
Infographic showing various Maximus Csr job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Healthcare (Part Time)

Maximus

El Paso, TX • On-site

$15.37/hr

Part-time

Retirement, PTO

Re-posted 11 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 302 frontline employees who took The Breakroom Quiz

301st of 500 rated business services

Job description

General information
Job Posting Title
Customer Service Representative – Healthcare (Part Time)
Date
Friday, July 24, 2026
City
El Paso
State
TX
Country
United States
Working time
Part-time
Description & Requirements




Location: On-site in El Paso, TX 
Starting Pay: $15.37/hr. plus potential bonus opportunities 
Schedule: Limited-Service Part-Time positions available

Site Hours: Monday - Saturday, 8 a.m. - 8 p.m.; targeted start date, hours, and schedule will be discussed with recruiter


Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.


Make a Difference by Helping People Navigate Healthcare with Confidence


Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.  

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.


Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:


- Competitive Compensation:  

  • $15.37/hr. base pay + 10% shift differential

  • Potential to earn additional bonus incentives for eligible employees increasing overall compensation*

- Tuition Reimbursement: Support for ongoing education and development

- Future Planning: 401(k) with company match 

- Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays 

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