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Maximus Csr Jobs in Michigan (NOW HIRING)

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in 1949 in Lansing, Michigan. Air Lift supplies the automotive aftermarket with load assist products and ...

Adecco

Customer Service Rep

Fremont, MI · On-site

$17.17/hr

Adecco is currently assisting a local Customer in their search for a Consumer Service Rep in Fremont, MI . This is a great opportunity to further your customer service skills. The best part is you ...

Adecco

Customer Service Rep

Fremont, MI

$17.17/hr

Adecco is currently assisting a local Customer in their search for a Consumer Service Rep in Fremont, MI . This is a great opportunity to further your customer service skills. The best part is you ...

Adecco

Customer Service Rep

Fremont, MI

$17.17/hr

Adecco is currently assisting a local Customer in their search for a Consumer Service Rep in Fremont, MI . This is a great opportunity to further your customer service skills. The best part is you ...

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Maximus Csr information

What is a Maximus CSR?

Maximus CSRs, or Customer Service Representatives, are employees who handle customer inquiries, provide information about services, and resolve issues for clients of Maximus, a company that manages government-sponsored programs. These representatives often work in call centers or remotely, assisting people with benefits, healthcare, or other government-related questions. They play a crucial role in ensuring customers receive accurate information and support, helping them navigate complex systems and processes. Maximus CSRs use strong communication skills, patience, and problem-solving abilities to deliver high-quality customer service.

What skills and qualifications are needed to thrive as a Maximus CSR?

To thrive as a Maximus CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Patience, active listening, and a positive attitude help CSRs excel in assisting a diverse range of customers. These skills ensure efficient, accurate service delivery and contribute to customer satisfaction and organizational success.

What are common challenges Maximus CSRs face, and how can they be addressed?

Maximus CSRs often manage high call volumes and handle inquiries from diverse populations, which can be both rewarding and challenging. A common challenge is navigating complex program information while maintaining a positive and empathetic attitude with callers who may be frustrated or confused. To address these challenges, CSRs receive comprehensive training and ongoing support from team leads and supervisors. Collaboration with colleagues and clear communication within the team also help in sharing knowledge and best practices, making it easier to resolve difficult cases and maintain service quality.

What is the difference between Maximus Csr vs Customer Service Representative?

AspectMaximus CsrCustomer Service Representative
Required CredentialsHigh school diploma, training in healthcare or government programsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, government agencies, healthcare settingsRetail, telecom, banking, call centers
Employer & IndustryPrimarily government and healthcare sectorsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Maximus Csr and Customer Service Representative roles both involve assisting customers, but Maximus Csr typically works within government or healthcare programs requiring specific training. Customer Service Representatives work across diverse industries, often in retail or telecom, with broader customer interaction. The roles share skills but differ in industry focus and work environment.

What are popular job titles related to Maximus Csr jobs in Michigan?

For Maximus Csr jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Maximus Csr jobs in Michigan look for?

The top searched job categories for Maximus Csr jobs in Michigan are:

What cities in Michigan are hiring for Maximus Csr jobs?

Cities in Michigan with the most Maximus Csr job openings:

Maximus Csr jobs near you
Infographic showing various Maximus Csr job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution.

Customer Service Representative (CSR)

Douglas Water

Traverse City, MI

$24/hr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

  • Service Manager
  • All Managing Partners

Job Responsibilities

  • Managing customer database
  • Answer phones and respond to customer requests
  • Schedule product deliveries
  • Schedule service calls
  • Working the cash register for walk in customers
  • Update delivery and service call tickets
  • Enter billing into database
  • Running route tickets
  • Opening/Closing store
  • Miscellaneous duties as assigned

Skills and Qualifications

  • Detail oriented
  • Customer service oriented
  • Ability to multi-task
  • Must know how to work a calculator and cash register
  • Must have basic math (adding, subtraction, multiplication and division)
  • Must be able to work rotating Saturdays

Education

  • High School Diploma or GED equivalent required

Compensation Status

  • Hourly (Non-Exempt)
  • $24 per hour, DOE

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.

Apply