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Marriott Trainer Jobs (NOW HIRING)

Marriott

Director of Sales

Santa Clara, CA · On-site

Utilize Marriott training resources and best practices to strengthen team capabilities. Customer Experience * Maintain strong client relationships and ensure exceptional service throughout the sales ...

Marriott

Bagagiste - Taghazout Bay Marriott Resort

Snyder, CO · On-site

$12.75 - $17/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ... JW creates opportunities for training, development, recognition and most importantly, a place where ...

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Marriott Trainer information

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$11

$27

$48

How much do marriott trainer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for marriott trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marriott Trainer, and why are they important?

To thrive as a Marriott Trainer, you need a solid understanding of hospitality operations, training techniques, and Marriott brand standards, often supported by experience in the hotel industry and relevant certifications. Familiarity with learning management systems (LMS), presentation software, and Marriott’s proprietary training tools is crucial. Strong interpersonal skills, adaptability, and the ability to motivate diverse teams help trainers engage participants and foster a positive learning environment. These skills are important to ensure consistent service quality and uphold Marriott’s brand reputation through effective staff development.

How does a Marriott Trainer typically collaborate with hotel staff to ensure consistent service standards across different departments?

A Marriott Trainer works closely with teams from housekeeping, front desk, food and beverage, and management to deliver brand-standard training sessions and hands-on coaching. They often observe staff on the job, provide feedback, and tailor training to address specific service challenges unique to each department. Regular communication with department heads helps the Trainer stay informed about performance gaps, upcoming initiatives, and guest feedback, ensuring that training remains relevant and impactful. This collaborative approach fosters a culture of continuous improvement and consistency in guest experiences throughout the hotel.

What is a Marriott Trainer?

Marriott Trainers are professionals responsible for educating and developing Marriott employees on company standards, customer service, and operational procedures. They design and deliver training programs to new hires and existing staff, ensuring everyone understands Marriott’s brand values and service expectations. Trainers may specialize in areas such as hospitality, management, or technical skills, and often travel between Marriott properties to conduct sessions. Their work is crucial for maintaining high levels of guest satisfaction and consistent service across all Marriott locations.

What is the difference between Marriott Trainer vs Hotel Trainer?

AspectMarriott TrainerHotel Trainer
CredentialsTypically requires hospitality or training certifications, experience in hotel operationsSimilar credentials, often with hospitality or training background
Work EnvironmentWorks within Marriott properties, focusing on Marriott-specific standardsWorks across various hotel brands, focusing on general hotel operations
Employer & Industry UsageEmployed by Marriott International, industry-specific to Marriott hotelsEmployed by various hotel chains or independently, industry-wide
Common Search & ComparisonOften compared for hotel training roles within MarriottCompared with Marriott Trainer for hotel-specific training roles

Both roles focus on training hotel staff, but Marriott Trainer specializes in Marriott standards and procedures, while Hotel Trainer may work across multiple hotel brands with broader industry practices.

What states have the most Marriott Trainer jobs? States with the most job openings for Marriott Trainer jobs include:
What job categories do people searching Marriott Trainer jobs look for? The top searched job categories for Marriott Trainer jobs are:
Marriott Trainer jobs near you
Infographic showing various Marriott Trainer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.

Hotel General Manager-Marriott Experience Required

CUSA, LLC

Macon, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Position Summary

The General Manager is responsible for the overall leadership, operation, and financial performance of the hotel. This position oversees all departments and team members to ensure exceptional guest satisfaction, brand compliance, revenue growth, profitability, and employee engagement. The General Manager serves as the primary liaison between ownership, management company leadership, and Marriott International while fostering a culture of accountability, teamwork, and service excellence.

Essential Duties and ResponsibilitiesLeadership & Operations
  • Direct all hotel operations, including Front Office, Housekeeping, Maintenance, Food & Beverage, and Sales.
  • Lead, coach, and develop department leaders and associates to achieve operational excellence.
  • Create a positive work environment focused on guest satisfaction, associate engagement, and financial performance.
  • Ensure all departments maintain Marriott brand standards and operational requirements.
  • Conduct regular property inspections to ensure cleanliness, safety, and service standards are maintained.
  • Monitor guest satisfaction scores and implement action plans to improve performance.
Financial Management
  • Achieve or exceed budgeted revenue, profit, and guest satisfaction goals.
  • Manage labor costs, operating expenses, and departmental budgets.
  • Review daily, weekly, and monthly financial reports to identify opportunities and risks.
  • Maximize RevPAR, ADR, occupancy, and total hotel revenue through strategic planning and execution.
  • Ensure proper controls are in place to safeguard hotel assets and cash handling procedures.
Sales & Revenue Management
  • Partner with Sales and Revenue Management teams to drive market share and revenue growth.
  • Participate in weekly revenue strategy meetings.
  • Develop local business relationships and community partnerships to support hotel performance.
  • Monitor competitive market conditions and implement strategies to improve hotel positioning.
Guest Experience
  • Maintain a guest-focused culture that delivers exceptional service and memorable experiences.
  • Address guest concerns promptly and professionally.
  • Monitor Marriott GuestVoice, GXP, and other guest feedback platforms to improve service delivery.
  • Ensure all service recovery opportunities are handled effectively.
Human Resources
  • Recruit, hire, train, and retain qualified team members.
  • Conduct performance evaluations and provide ongoing coaching and development.
  • Ensure compliance with all company policies, labor laws, and Marriott training requirements.
  • Promote employee recognition and engagement programs.
Brand Compliance
  • Ensure compliance with all Marriott brand standards, audits, and quality assurance requirements.
  • Maintain satisfactory scores on Marriott inspections and guest satisfaction metrics.
  • Oversee completion of all required Marriott training and certification programs.
  • Ensure compliance with safety, security, and risk management procedures.
QualificationsEducation & Experience
  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 3-5 years hotel management experience required.
  • Previous Marriott experience strongly preferred.
  • Prior General Manager or Assistant General Manager experience preferred.
  • Proven record of achieving financial, operational, and guest satisfaction goals.
Knowledge, Skills & Abilities
  • Strong leadership and team development skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of Marriott systems and programs preferred.
  • Understanding of hotel financial statements, budgeting, and forecasting.
  • Ability to analyze data and make strategic business decisions.
  • Strong problem-solving and organizational skills.
  • Proficiency in Microsoft Office Suite and hotel management systems.
Physical Requirements
  • Ability to stand, walk, and move throughout the property for extended periods.
  • Ability to occasionally lift up to 25 pounds.
  • Ability to work flexible schedules, including weekends, holidays, and evenings as business needs require.
Performance Expectations

Success in this role will be measured through:

  • Guest Satisfaction (LTR/GuestVoice Scores)
  • Revenue Growth and Market Share
  • RevPAR, ADR, and Occupancy Performance
  • EBITDA and Profitability Goals
  • Marriott Brand Compliance Scores
  • Employee Engagement and Retention
  • Safety and Risk Management Compliance
Benefits
  • Competitive Salary
  • Bonus Opportunity
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Marriott Travel Benefits
  • Professional Development Opportunities

CUSAt is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.


Background check will be completed on all applicants

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About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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