ZipRecruiter

Log In

1

Marriott Reservation Center Jobs (NOW HIRING)

Lodging Dynamics

Front Desk Agent

Anaheim, CA · On-site

$18 - $18.50/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center.Registers guests into the hotel ...

Lodging Dynamics

Front Desk Agent

Fort Lauderdale, FL · On-site

$17 - $18/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center.Registers guests into the hotel ...

Lodging Dynamics

Front Desk Agent

Santa Clara, CA · On-site

$16.75 - $21.25/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Santa Clara, CA · On-site

$16.50 - $21/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Anaheim, CA · On-site

$15 - $18.75/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Anaheim, CA · On-site

$18 - $18.50/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Santa Clara, CA · On-site

$18 - $23/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center.Registers guests into the hotel ...

Lodging Dynamics

Front Desk Agent

Santa Clara, CA · On-site

$18 - $23/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Fort Lauderdale, FL · On-site

$13.50 - $17.25/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

Lodging Dynamics

Front Desk Agent

Fort Lauderdale, FL · On-site

$17 - $18/hr

... Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission ... Books guest reservations and/or coordinates with reservation center. * Registers guests into the ...

previous pagenext page

Showing results 21-40

All JobsTourism JobsMarriott Reservation Center Jobs

Marriott Reservation Center information

See salary details

$11

$17

$22

How much do marriott reservation center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for marriott reservation center in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the Marriott Reservation Center?

The Marriott Reservation Center is a customer service hub where guests can call or connect online to make, modify, or cancel reservations at Marriott hotels worldwide. Staff at the center assist with booking rooms, answering questions about hotel amenities, providing rate information, and handling special requests. The center is designed to provide personalized service and support to ensure a seamless reservation experience for guests. It operates as an important link between Marriott properties and travelers, helping guests find the best options for their needs.

What are the key skills and qualifications needed to thrive as a Marriott Reservation Center agent, and why are they important?

To thrive as a Marriott Reservation Center Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems like Marriott's proprietary booking software and general computer proficiency are essential. Excellent communication, patience, and problem-solving abilities help agents effectively assist guests and resolve concerns. These skills ensure a positive guest experience, efficient operations, and uphold Marriott's reputation for quality service.

What are some common challenges faced by agents at the Marriott Reservation Center, and how can they be managed?

Agents at the Marriott Reservation Center often encounter challenges such as managing high call volumes, addressing diverse guest needs, and resolving booking issues efficiently. Success in this role requires strong communication skills, patience, and the ability to quickly learn and navigate reservation systems. Supportive team environments and ongoing training help agents stay updated on policies and promotions, while collaboration with other departments ensures guests receive accurate information and excellent service. Proactively seeking assistance from supervisors or colleagues can also help manage complex situations and maintain high customer satisfaction.

What is the difference between Marriott Reservation Center vs Marriott Front Desk Agent?

AspectMarriott Reservation CenterMarriott Front Desk Agent
Primary RoleHandling reservations, managing bookings, customer inquiries before arrivalChecking in/out guests, providing services during stay, handling guest requests
Work EnvironmentCall centers, office settings, remote optionsFront desk, hotel lobby, on-site
CredentialsCustomer service skills, reservation systems knowledgeCustomer service skills, hospitality experience

The Marriott Reservation Center primarily manages reservations and customer inquiries remotely, focusing on booking processes. In contrast, the Marriott Front Desk Agent interacts directly with guests during their stay, providing check-in/out services and guest support. Both roles require strong customer service skills but differ in work environment and daily responsibilities.

What cities are hiring for Marriott Reservation Center jobs?

Cities with the most Marriott Reservation Center job openings:

What states have the most Marriott Reservation Center jobs?

States with the most job openings for Marriott Reservation Center jobs include:

What job categories do people searching Marriott Reservation Center jobs look for?

The top searched job categories for Marriott Reservation Center jobs are:

Marriott Reservation Center jobs near you
Infographic showing various Marriott Reservation Center job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Agent

Lodging Dynamics

Anaheim, CA • On-site

$18 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Register guests into the hotel, handle reservations, and prepare for group check-ins, check-outs, and VIP arrivals.

  • Greet, register, assign rooms to guests, and handle guest requests or complaints to ensure guest satisfaction.

  • Answer and route calls, take guest messages, and handle minor guest complaints while informing supervisors of major issues.

Job description

Location: About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Life as a Front Desk Agent:Books guest reservations and/or coordinates with reservation center.Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals.Greets, registers, and assigns rooms to guests.Handles confidential information, including guest records, with a high degree of integrity.Answers and routes call as appropriate; takes guest messages with accuracy.Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.What we're looking for:High school diploma; or 1-3 months related experience; or equivalent combination of education and experience.Good understanding of procedures and practices in the hospitality industry.Excellent written and verbal communication skills.Strong organizational and time management skills.The ability to provide exceptional customer service.Good leadership and training abilities.What to expect in your first few months:First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!The perks working for us:People-first culture.Travel discounts at hotel partners and franchises.Paid time off.Participation in our Wellness program.Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits.How to apply:Join us! Submit your application online! DISCLAIMERThis job posting provides a general overview of the work performed, including the typical responsibilities and level of duties associated with this position. It should not be construed as an exhaustive list of tasks or obligations for any individual team member. This description does not alter the employment relationship between the Company and its team members.The Essential Job Functions, Physical Requirements, and Work Environment characteristics outlined are intended to reflect the requirements needed to perform the essential functions of this role effectively. Management retains the authority to modify, adjust, or revoke job duties and responsibilities as needed, and to make reasonable accommodations to enable qualified team members to fulfill the essential functions of their roles.The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws.Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.
Job Posted by ApplicantPro