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Job Category

Development & Strategy

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Marketing M&A Product & Systems team sits on the front lines, integrating every aspect of an acquired company's marketing functions and systems. We are looking for someone that will play a key role in integrating our acquisitions' into Salesforce marketing systems, technology, and operations.

The ideal candidate will thrive in a culture of ownership, delivery and innovation. You are an expert communicator with an excellent ability to drive cross functional projects. You are a team player, self starter with a can-do attitude. You have strong analytical and organizational skills, and are able to quickly build relationships to drive success.

About you:

• Passionate: truly enjoys solving problems and understanding how marketing and technology coalesce
• Analytical: able to quickly assess the lay of the land and ask the right questions
• Resilient: comfortable in a highly dynamic environment
• Innovative: enjoy finding creative solutions
• Agile: comfortable with making decisions that may not be perfect and can pivot quickly
• Communicative: can calibrate communications to any audience and prefers transparency when communicating
• Empathetic: is able to view situations from the point of view of others and act accordingly

Some of the things you'll be doing include:

Understand end to end process and business flows and tie these to technical requirements for the business

• Define scope for workstreams with both what is and is not in scope clearly defined
• Create detailed business requirements and build out future state process flows focused on successful migration of acquired business
• Translate requirements into operational plans, connecting the overarching project goals to tactical work
• Dig deep to bring to light all areas where acquisition business efforts need to be supported by either business processes in Salesforce or by technology
• Ability to guide other and write user acceptance scripts for testing
• Ensure time requested of people for the project is used to its full value
• Lead multiple cross functional teams through ambiguous and everchanging projects
• Partner with stakeholders to understand business problems, drive towards business shared goals, and create alignment
• Manage a project goals and hold people across teams accountable for project delivery
• Work closely with teams across Marketing, Sales, Operations and IT
• Continually improve processes and structure for adaptability and efficiency

Experience/Skills Required:

• 10+ years experience in a high-growth organization
• 5-7 years of experience years experience in Marketing, B2B preferred
• 3-5 years of experience in a marketing operations role
• Certification active or expired in Salesforce Marketing Cloud, Marketo, Eloqua or other a plus
• Masters degree in Business, Marketing or similar a plus
• Have led marketing teams through change management, acquisition, or similar project
• Strong understanding of Martech, CRM, & Analytics
• Strong leadership and communication skills
• Work well under pressure and in an ambiguous environment

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.