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Manager Systems Support Engineer Jobs in Raleigh, NC

Conflux Systems

Supplier Quality Engineer

Wendell, NC · On-site

You will collaborate with R&D , procurement, and operations to manage supplier performance, lead ... Monitor supplier performance, lead CAPA , and improve reliability of energy systems * Support ...

Staffmark Group

Lab Support Senior Engineer

Durham, NC · On-site

$49.15/hr

Install, configure, cable, maintain, and decommission servers, storage systems, and laboratory ... Support laboratory planning, equipment deployment, inventory management, and asset lifecycle ...

Visium Resources, Inc.

Systems Engineer

Clayton, NC

Summary IT Systems Engineer is needed to support site expansion projects at the site in Clayton, NC ... Management systems, etc) preferred. * Experience supporting Windows based virtual servers preferred

Visium Resources, Inc.

Systems Engineer

Clayton, NC

Summary IT Systems Engineer is needed to support site expansion projects at the site in Clayton, NC ... Management systems, etc) preferred. Experience supporting Windows based virtual servers preferred ...

Amgen

Manufacturing Systems Engineer

Holly Springs, NC · On-site

Manufacturing Systems Engineer What you will do Let's do this. Let's change the world. In this ... Support and/or lead the design, deployment, and lifecycle management of manufacturing automation ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Raleigh, NC

Manager Systems Support Engineer information

See Raleigh, NC salary details

$18

$41

$73

How much do manager systems support engineer jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for manager systems support engineer in Raleigh, NC is $41.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.87 and $47.21 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Raleigh, NC? For Manager Systems Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Raleigh, NC look for? The top searched job categories for Manager Systems Support Engineer jobs in Raleigh, NC are:
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Manager Systems Support Engineer jobs near you
Supplier Quality Engineer

Supplier Quality Engineer

Conflux Systems

Wendell, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Seeking a Supplier Quality Engineer to support manufacturing and engineering of medium/low-voltage power distribution, switchgear, and substation automation systems. This role ensures supplier compliance, drives quality improvements, and supports digital grid and electrification initiatives. You will collaborate with R&D, procurement, and operations to manage supplier performance, lead PPAP, and ensure high standards for electrical infrastructure and smart energy solutions.
Responsibilities:
  • Conduct supplier audits aligned with VDA 6.3 for electrical components and automation systems
  • Lead supplier qualification for switchgear, substation automation, and power distribution parts
  • Manage PPAP submissions ensuring compliance with electrical and manufacturing standards
  • Implement and maintain Quality Assurance Agreements (QAA) across suppliers
  • Drive root cause analysis using 8D, FMEA, Ishikawa, PDCA for electrical/mechanical failures
  • Monitor supplier performance, lead CAPA, and improve reliability of energy systems
  • Support digitalization initiatives including integration with smart grid technologies
  • Handle non-conformities, supplier claims, and cost recovery processes
  • Collaborate with R&D, engineering, and manufacturing on grid modernization projects
  • Lead supplier development programs for continuous improvement and production efficiency

Qualifications:
  • Bachelor's degree in Electrical, Mechanical, or Mechatronics Engineering
  • 5+ years in supplier quality, manufacturing, or electrical equipment industry
  • 3+ years experience with PPAP, supplier audits, and quality tools (8D, FMEA, PDCA)
  • Strong knowledge of switchgear, power distribution systems, and electrical standards
  • Experience interpreting engineering drawings, schematics, and regulatory requirements
  • Familiarity with digital grid systems or automation technologies (e.g., SCADA, microgrid controllers)
  • Strong analytical, problem-solving, and cross-functional communication skills

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