... Manage escalations and maintain SLA commitments • Automate routine operational tasks and ... systems (JMS queues and topics) • Familiarity with performance monitoring and logging tools • ...
... Manage escalations and maintain SLA commitments • Automate routine operational tasks and ... systems (JMS queues and topics) • Familiarity with performance monitoring and logging tools • ...
They will support intake, analysis, and execution of sophisticated business processes. s processes ... Partner with product, architecture, engineering, ux and business teams to deliver scalable ...
They will support intake, analysis, and execution of sophisticated business processes. s processes ... Partner with product, architecture, engineering, ux and business teams to deliver scalable ...
VoIP Technical Support Engineer
Cary, NC · On-site
$80 - $100/hr
... manager. Employees are responsible for maintaining compliance with hybrid work policies. When you ... We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ...
VoIP Technical Support Engineer
Cary, NC · On-site
$80 - $100/hr
... manager. Employees are responsible for maintaining compliance with hybrid work policies. When you ... We are looking for a skilled VoIP Support Engineer to join our voice repair operations team. In ...
... system configurations * Administer and support Windows Active Directory, including user account management and domain support * Provide support for Microsoft Office 365, ODBC/SQL connections, and ...
... system configurations * Administer and support Windows Active Directory, including user account management and domain support * Provide support for Microsoft Office 365, ODBC/SQL connections, and ...
Professional Summary Experienced Application Support Executive (L1) with over 10 years of expertise ... Proficient in Microsoft Office tools, ticketing systems, and basic IT troubleshooting with a ...
Professional Summary Experienced Application Support Executive (L1) with over 10 years of expertise ... Proficient in Microsoft Office tools, ticketing systems, and basic IT troubleshooting with a ...
Sr. Technical Support Engineer Raleigh, NC
Raleigh, NC · On-site
$100 - $125/hr
Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers and ... You manage urgency based on customer impact and own each case until the customer's problem is ...
Sr. Technical Support Engineer Raleigh, NC
Raleigh, NC · On-site
$100 - $125/hr
Pendo's Technical Support Engineers are the diagnostic and strategic layer between customers and ... You manage urgency based on customer impact and own each case until the customer's problem is ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Systems Engineer III
Raleigh, NC · On-site
... management, complex problem resolution, and advanced production support for the Bank's systems ... May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet ...
Sr. Systems Sales Engineer
Raleigh, NC · On-site
The Opportunity Are you a knowledgeable and adaptable Systems Sales Engineer with a strong ... Support healthcare clients in larger Southeast by managing technical inquiries and providing ...
Sr. Systems Sales Engineer
Raleigh, NC · On-site
The Opportunity Are you a knowledgeable and adaptable Systems Sales Engineer with a strong ... Support healthcare clients in larger Southeast by managing technical inquiries and providing ...
Project manage new client deployment issues through to resolution. * Determines root cause by ... Systems or related area. * Familiarity with SQL and ability to identify root cause of data issues.
Project manage new client deployment issues through to resolution. * Determines root cause by ... Systems or related area. * Familiarity with SQL and ability to identify root cause of data issues.
Embedded Software Engineer
Cary, NC · On-site
$60 - $64/hr
Embedded Software Engineer Client: Heavy Machine Manufacturing Company Location: Cary, NC 27513 ... Identify and improve existing processes and systems * Support development of next-gen embedded ...
Quick apply
Embedded Software Engineer
Cary, NC · On-site
$60 - $64/hr
Embedded Software Engineer Client: Heavy Machine Manufacturing Company Location: Cary, NC 27513 ... Identify and improve existing processes and systems * Support development of next-gen embedded ...
Support Emerson DeltaV systems in a regulated manufacturing environment * Troubleshoot automation and controls issues impacting production * Configure and modify DeltaV control modules, graphics ...
Quick apply
Support Emerson DeltaV systems in a regulated manufacturing environment * Troubleshoot automation and controls issues impacting production * Configure and modify DeltaV control modules, graphics ...
Supplier Quality Engineer
Wendell, NC · On-site
You will collaborate with R&D , procurement, and operations to manage supplier performance, lead ... Monitor supplier performance, lead CAPA , and improve reliability of energy systems * Support ...
Supplier Quality Engineer
Wendell, NC · On-site
You will collaborate with R&D , procurement, and operations to manage supplier performance, lead ... Monitor supplier performance, lead CAPA , and improve reliability of energy systems * Support ...
... supporting systems using Linux Operating Systems (Multi-distro), with the focus on NVIDIA ... to engineering and marketing regarding product requirements, customer experience, support tools ...
... supporting systems using Linux Operating Systems (Multi-distro), with the focus on NVIDIA ... to engineering and marketing regarding product requirements, customer experience, support tools ...
We are seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink ... Linux OS System Administration, Networking and Performance on a LFCS/RHCSA level * Containerized ...
We are seeking a highly motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink ... Linux OS System Administration, Networking and Performance on a LFCS/RHCSA level * Containerized ...
Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, NC · On-site
Working knowledge of a range of technologies , including operating systems (such as LINUX, Windows ... Exceptional customer service skills with the ability to manage multiple projects and support cases ...
Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, NC · On-site
Working knowledge of a range of technologies , including operating systems (such as LINUX, Windows ... Exceptional customer service skills with the ability to manage multiple projects and support cases ...
Senior Manufacturing Systems Engineer - PLC Systems
Holly Springs, NC · On-site
$80 - $100/hr
Senior Manufacturing Systems Engineer (PLC) In this vital role as a member of the Facilities ... Manage day‑to‑day operational support including 24×7 onsite/on‑call operational support ...
Senior Manufacturing Systems Engineer - PLC Systems
Holly Springs, NC · On-site
$80 - $100/hr
Senior Manufacturing Systems Engineer (PLC) In this vital role as a member of the Facilities ... Manage day‑to‑day operational support including 24×7 onsite/on‑call operational support ...
The Commissioning Engineer supports engineering and design services for electrical infrastructure ... The engineer analyzes system behavior, validates design intent through testing, prepares technical ...
The Commissioning Engineer supports engineering and design services for electrical infrastructure ... The engineer analyzes system behavior, validates design intent through testing, prepares technical ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Develop recommendations in support of objectives and lead technical implementation of backup ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Develop recommendations in support of objectives and lead technical implementation of backup ...
Manager Systems Support Engineer information
See Raleigh, NC salary details
$18.69 - $23.71
6% of jobs
$23.71 - $28.72
12% of jobs
$30.37 is the 25th percentile. Wages below this are outliers.
$28.72 - $33.73
20% of jobs
The median wage is $37.24 / hr.
$33.73 - $38.75
16% of jobs
$38.75 - $43.76
15% of jobs
$45.75 is the 75th percentile. Wages above this are outliers.
$43.76 - $48.77
13% of jobs
$48.77 - $53.79
3% of jobs
$53.79 - $58.80
5% of jobs
$58.80 - $63.81
3% of jobs
$63.81 - $68.83
3% of jobs
$68.83 - $73.84
2% of jobs
$18
$41
$73
How much do manager systems support engineer jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for manager systems support engineer in Raleigh, NC is $41.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.87 and $47.21 per hour, depending on experience, location, and employer.
What is a Manager Systems Support Engineer?
A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?
To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.
How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.
What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?
| Aspect | Manager Systems Support Engineer | Systems Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications often preferred | CompTIA, Microsoft, Cisco certifications common |
| Work Environment | Oversees support teams, manages projects, strategic planning | Provides technical support, troubleshoots issues, maintains systems |
| Employer & Industry Usage | Used in IT departments across various industries, often in leadership roles | Common in IT support teams, service desks, and technical departments |
| Search & Comparison Intent | Looking for managerial roles overseeing support teams | Seeking technical support roles or entry to mid-level support positions |
The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.
What are popular job titles related to Manager Systems Support Engineer jobs in Raleigh, NC?
For Manager Systems Support Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Raleigh, NC look for?
The top searched job categories for Manager Systems Support Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Systems Support Engineer jobs?
Cities near Raleigh, NC with the most Manager Systems Support Engineer job openings:
Middleware / Application Support Engineer
Raleigh, NC • On-site
US Tech Solutions •
IT Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 4 days ago
Job description
Job Summary:
US Tech Solutions is a company focused on providing technology solutions, and they are seeking a Middleware / Application Support Engineer. The role involves providing L2/L3 production support for enterprise applications, maintaining middleware platforms, and ensuring application performance and security standards are met.
Responsibilities:
• Provide L2/L3 production support for enterprise applications and integrations
• Install, configure, patch, and maintain middleware platforms and web servers
• Monitor application performance, server health, and messaging components
• Troubleshoot complex application and middleware issues and perform root cause analysis
• Deploy applications in clustered and multi-environment setups
• Support application integrations and document generation processes
• Ensure adherence to security standards and best practices
• Coordinate with development teams and external vendors for issue resolution
• Manage escalations and maintain SLA commitments
• Automate routine operational tasks and deployments where possible
Qualifications:
Required:
• Experience supporting middleware platforms (JBOSS and/or Oracle WebLogic)
• Strong knowledge of application deployment (WAR/EAR) and clustered environments
• Hands-on experience providing L2/L3 production support
• Solid understanding of JVM concepts and troubleshooting techniques
• Experience with messaging systems (JMS queues and topics)
• Familiarity with performance monitoring and logging tools
• Strong problem-solving and communication skills
Preferred:
• Experience with web servers such as IIS
• Exposure to document generation platforms or API integrations
• Knowledge of security protocols such as SSL/TLS
Company:
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically. Founded in 2000, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.
US Tech Solutions is a company focused on providing technology solutions, and they are seeking a Middleware / Application Support Engineer. The role involves providing L2/L3 production support for enterprise applications, maintaining middleware platforms, and ensuring application performance and security standards are met.
Responsibilities:
• Provide L2/L3 production support for enterprise applications and integrations
• Install, configure, patch, and maintain middleware platforms and web servers
• Monitor application performance, server health, and messaging components
• Troubleshoot complex application and middleware issues and perform root cause analysis
• Deploy applications in clustered and multi-environment setups
• Support application integrations and document generation processes
• Ensure adherence to security standards and best practices
• Coordinate with development teams and external vendors for issue resolution
• Manage escalations and maintain SLA commitments
• Automate routine operational tasks and deployments where possible
Qualifications:
Required:
• Experience supporting middleware platforms (JBOSS and/or Oracle WebLogic)
• Strong knowledge of application deployment (WAR/EAR) and clustered environments
• Hands-on experience providing L2/L3 production support
• Solid understanding of JVM concepts and troubleshooting techniques
• Experience with messaging systems (JMS queues and topics)
• Familiarity with performance monitoring and logging tools
• Strong problem-solving and communication skills
Preferred:
• Experience with web servers such as IIS
• Exposure to document generation platforms or API integrations
• Knowledge of security protocols such as SSL/TLS
Company:
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically. Founded in 2000, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000