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Support Developer Jobs in Raleigh, NC (NOW HIRING)

Fidelity Investments

Senior DevOps Engineer

Durham, NC

$125K - $161K/yr

The Role Equity Technology is seeking a Senior Software DevOps Engineer to support DevOps patterns and practices, and standardize tools and solutions across Equity Technology. You will join a team of ...

Fidelity Investments

Senior DevOps Engineer

Durham, NC · On-site

$125K - $161K/yr

The Role Equity Technology is seeking a Senior Software DevOps Engineer to support DevOps patterns and practices, and standardize tools and solutions across Equity Technology. You will join a team of ...

Fidelity Corp

Senior DevOps Engineer

Durham, NC

$125K - $161K/yr

The Role Equity Technology is seeking a Senior Software DevOps Engineer to support DevOps patterns and practices, and standardize tools and solutions across Equity Technology. You will join a team of ...

NetApp

Technical Support Engineer

Morrisville, NC

Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...

NetApp, Inc.

Technical Support Engineer

Morrisville, NC · On-site

Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

Qualys

Technical Support Engineer

Raleigh, NC

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly ...

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

CGI Inc.

AWS DevOps Engineer

Raleigh, NC · On-site

$51.25 - $70.25/hr

AWS DevOps Engineer Category: Project Management Main location: United States, North Carolina ... Installation of tools to support core application. Troubleshoot issues in non-production ...

VAST Data

Customer Support Engineer

Raleigh, NC · On-site

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

HedgeServ

Sr. Application Support Engineer

Raleigh, NC · Hybrid

The Senior Application Support Engineer is responsible for supporting workflows across front-, middle-, and back-office teams. This role is an SME for our FIX connectivity, trade flows, and core ...

Qualys

Technical Support Engineer

Raleigh, NC

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for ...

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Support Developer information

See Raleigh, NC salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for support developer in Raleigh, NC is $65.42, according to ZipRecruiter salary data. Most workers in this role earn between $44.38 and $77.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Raleigh, NC are hiring for Support Developer jobs? Cities near Raleigh, NC with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Raleigh, NC as of July 2026, with employment types broken down into 83% Full Time, 5% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $136,083 per year, or $65.4 per hour.

Senior DevOps Engineer

Fidelity Investments

Durham, NC

$125K - $161K/yr

Full-time

Re-posted 23 hours ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description

Job Description:

Note: Fidelity is not providing immigration sponsorship for this position.

The Role

Equity Technology is seeking a Senior Software DevOps Engineer to support DevOps patterns and practices, and standardize tools and solutions across Equity Technology.

You will join a team of six global DevOps engineers and collectively be responsible for the design, build and advancement of our CI/CD pipelines, increasing our footprint on a cloud infrastructure. You will innovate by helping define and implement our cloud strategy. You will have autonomy in engineering, and opportunities to influence behavior that will progress the products and the organization.

You will also be responsible for the development and maintenance of performance scripts to ensure that our applications are built with quality, consistency to our standards, performance and responsive both on-prem and on the cloud.

The role involves working in an agile team, in a highly collaborative and engaging environment and be adaptable to shifting priorities.

The Expertise and Skills You Bring

  • Bachelor's degree (or above) in either Engineering or Computer Science related field

  • 5+ years experience as software engineer

  • Experience building and maintaining CI/CD pipelines and supporting infrastructure, system, and security configurations and policies

  • Significant hands-on experience with Cloud Service Providers like Amazon Web Services, ideally with the related certification

  • Experience in Software configuration management, test/QA automation, version control and deployment tools

  • Jenkins Core experience

  • Experience with building dashboards with DataDog

  • Understanding of Performance Testing tools usingJMeter/ Performance center

  • Software engineering experience in any of the following Java, C, Scala, PL/SQL

  • Well-rounded experience programming in various languages and domains

  • Excellent verbal and written communication skills

The Team

You will be a part of the Developer Enablement team responsible for developing and supporting DevOps patterns, practices and solutions for our squads who are focused on building technology solutions for Equity Portfolio Managers, Traders and Research Analysts around the globe. The team you will be working with is highly engaged and passionate about solving problems faced by our business partners. We are committed to evolving our agile software development process and incorporating the newest technologies and practices.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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