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Support Developer Jobs in Raleigh, NC (NOW HIRING)

CGI Inc.

Data Engineer

Cary, NC · On-site

$106K - $127K/yr

Support DevOps and CI/CD practices for data engineering solutions. Required qualifications to be successful in this role: . 6-9 years of Oracle development experience, including strong PL/SQL skills.

Deloitte

DevOps Engineer III

Raleigh, NC · On-site

$51.25 - $70.25/hr

Designing, implementing, and supporting DevOps pipelines, infrastructure automation, and continuous integration and continuous deployment practices across client environments * Collaborating with ...

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Support Developer information

See Raleigh, NC salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for support developer in Raleigh, NC is $65.43, according to ZipRecruiter salary data. Most workers in this role earn between $44.38 and $77.84 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Raleigh, NC?

For Support Developer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Raleigh, NC look for?

The top searched job categories for Support Developer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Support Developer jobs?

Cities near Raleigh, NC with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $136,091 per year, or $65.4 per hour.

L3 - Support Engineering / Automation & Problem analyst

Durham, NC • On-site

EROS Technologies, Inc.
Human Resources Consulting Services • 1 - 5K employees
Learn more about EROS Technologies, Inc.external

Full-time

Re-posted 11 days ago

Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Title: L3 - Support Engineering / Automation & Problem analyst

Durham NC

Contract to hire 


Must Have:

  • ITIL Foundation.
  • Min. 2-3 years' experience as app developer.
  • Application Production Support Experience, atleast 4-5 years.
  • Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python, bashes).
  • Technically strong in PL/SQL programming, Oracle Database application development & support.
  • Expertise in managing and supporting Virtual DC & Virtualization.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

Social media

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