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Support Developer Jobs in Raleigh, NC (NOW HIRING)

NCSU

Linux Desktop Support

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, Monday ... Engineering. Central to the mission is a high quality research and educational program that ...

North Carolina State University

Linux Desktop Support

Raleigh, NC · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, Monday ... Engineering. Central to the mission is a high quality research and educational program that ...

NCSU

Linux Desktop Support

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, Monday ... Engineering. Central to the mission is a high quality research and educational program that ...

Avalara

Support Tax Technologist

Durham, NC · On-site

$122K/yr

  • Medical

  • Life

  • PTO

Partner closely with Product and Engineering teams by delivering structured customer feedback and insights that influence product direction and solution development. * Support post-implementation ...

ATR International

Java Developer

Durham, NC · On-site

$48 - $62.25/hr

This squad is responsible for piloting, deploying, integrating, operating and supporting developer-centric security services provided to internal development teams. This development role includes all ...

ATR International

Java Developer

Durham, NC · On-site

$48 - $62.25/hr

This squad is responsible for piloting, deploying, integrating, operating and supporting developer-centric security services provided to internal development teams. This development role includes all ...

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All JobsSupport Developer JobsSupport Developer Jobs in Raleigh, NC

Support Developer information

See Raleigh, NC salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for support developer in Raleigh, NC is $65.43, according to ZipRecruiter salary data. Most workers in this role earn between $44.38 and $77.84 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Raleigh, NC?

For Support Developer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Raleigh, NC look for?

The top searched job categories for Support Developer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Support Developer jobs?

Cities near Raleigh, NC with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $136,091 per year, or $65.4 per hour.

Senior Technical Support Engineer - Care Delivery

Verily Life Sciences

Raleigh, NC • On-site

Full-time

Re-posted 3 days ago

Job description

Who We Are
Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.
Description
The Technical Solutions team focuses on care and research innovation. We support new business by expanding the boundary of the product in select areas, and we provide a scalable technical support framework for OneVerily, Verily Workbench, Onduo, Stargazer, and other new portfolios. As a Senior Technical Support Engineer, you will work closely with internal stakeholders to identify, reproduce, troubleshoot and resolve deep technical issues. You will also provide support for infrastructure, permission, and configuration changes. These high-level technical support and sustaining engineering services will help customers achieve their business outcomes. You will have the opportunity to collaborate with customers, top developers, architects, and operations teams to troubleshoot complex and challenging issues. You will help build support tooling and infrastructure.
The position necessitates travel, which is anticipated to be approximately 25%.
Responsibilities
  • Help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
  • Project manage new client deployment issues through to resolution.
  • Determines root cause by reading through code; troubleshoot customer reported issues; implement security and permissions configuration changes.
  • Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements. Create playbooks and knowledge base content for issue resolution.
  • Create reports and dashboards for internal issue tracking purposes.

Qualifications
Minimum Qualifications:
  • 3+ years experience working with Python, R, or a similar object oriented programming language with Bachelor's Degree in Statistics, Computer Science, Mathematics or Information Systems or related area.
  • Familiarity with SQL and ability to identify root cause of data issues. Proficiency with Jira and Github. Cloud operations experience such as create buckets, VMs, or security access controls
  • Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or engineering.
  • Exceptional ability to communicate technical details to both senior developers and non-technical customers.

Preferred Qualifications
  • 4+ years of experience in software or healthcare technology.
  • Experience troubleshooting data issues.
  • Experience supporting highly regulated software.
  • 'Self starter' mentality, with a passion for owning and driving issues to resolution.

Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.
The US base salary range for this full-time position is $117,500 - $176,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits.
Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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