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Manager Secretary Jobs in Boca Raton, FL (NOW HIRING)

Hall Booth Smith PC

Legal Secretary

West Palm Beach, FL · On-site

$42K - $58K/yr

C. is currently accepting resumes for a legal secretary. The candidate must have two or more years ... This position supports all administrative functions including case and calendar management ...

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Manager Secretary information

See Boca Raton, FL salary details

$23.3K

$43.6K

$59.8K

How much do manager secretary jobs pay per year?

As of Sep 4, 2026, the average yearly pay for manager secretary in Boca Raton, FL is $43,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $49,800.00 per year, depending on experience, location, and employer.

What is a manager secretary?

Manager Secretaries are administrative professionals who provide support to managers and executives within an organization. Their responsibilities often include scheduling meetings, handling correspondence, organizing files, and preparing reports to ensure smooth day-to-day operations. They act as a bridge between management and other staff, managing communication and assisting in various administrative tasks. Strong organizational and communication skills are essential for this role. Manager Secretaries often play a key part in maintaining office efficiency and supporting leadership.

How does a manager secretary typically support multiple executives or departments, and what strategies can help manage competing priorities?

A Manager Secretary often provides administrative support to more than one executive or department, which requires strong organizational and multitasking skills. Managing competing priorities involves maintaining a clear calendar, setting realistic deadlines, and communicating proactively with all stakeholders. Utilizing digital tools for scheduling and task tracking, and regularly checking in with supervisors to reassess priorities, can help ensure that urgent tasks are handled efficiently without overlooking routine responsibilities. This collaborative approach not only streamlines workflow but also builds trust across the team.

What are the key skills and qualifications needed to thrive as a manager secretary, and why are they important?

To thrive as a Manager Secretary, you need strong organizational skills, attention to detail, and proficiency in office administration, generally supported by a diploma or degree in business administration or a related field. Familiarity with office software (such as Microsoft Office Suite), scheduling systems, and sometimes shorthand or transcription tools is typically required. Excellent communication, discretion, and time management are vital soft skills that help in supporting executives and managing sensitive information. These skills and qualities are important because they ensure efficient office operations, effective communication, and reliable support for management.

What are the most commonly searched types of Secretary jobs in Boca Raton, FL?

The most popular types of Secretary jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Manager Secretary jobs?

Cities near Boca Raton, FL with the most Manager Secretary job openings:

Manager Secretary jobs near you

Secretary I - Greeter (FGP) - Delray Beach, Florida

NYULMC

Delray Beach, FL • On-site

Other

Medical, Retirement

This job post has expired 3 days ago. Applications are no longer accepted.

NYU Langone Health rating

8.4

Company rating: 8.4 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

22nd of 898 rated healthcare providers

Job description


Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Secretary I.
In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed.
Job Responsibilities:
  • Schedules appointments for visits, treatments, and procedures.
    Reviews appointment confirmation responses and manages waitlists.
    Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms,
  • Obtains authorizations for services as needed.
    Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner.
    Handles faxes and mail.
  • Prepares standard letters and forms as needed.
  • Administrative Physician and Practice Support
  • Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties.
  • Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.).
  • Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person.
  • Maintains cooperative and professional relationships with physicians, nurses, and office staff.
  • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload.
  • Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages.
  • Participates in training staff in registration and office policies and responsibilities.
  • May assist, provide guidance and/or train less senior staff.
  • Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc.
  • Provides patients with non-clinical instructions for any upcoming appointments/procedures.
  • Promotes the use and sign-up of MyChart.
  • Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc.
  • Reviews the waitlist periodically and ensures patients are being called and offered appointments.
  • Responsible for rescheduling patients when physicians are out or blocking their schedules.
  • Organizes and distributes mail and faxes.
  • Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts.
  • Manages the physician's calendars including creating and sending calendar invites.
  • Releases medical records in accordance of HIPAA and FGP ROI procedures.
  • Documents disclosures in Epic and fulfills requests within a 10 day timeframe.
  • Processes incoming and outgoing documents via paper and electronic records.
  • Scans, uploads and forwards appropriate information within EPIC.
  • Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider.
  • Secures appropriate signatures and forwards documents/forms to correct destination.
  • Follows up with the physician on any outstanding messages related to patient care.
  • Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff.
  • Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider.
    Refers Surgical and Infusion scheduling to Senior Medical Secretary.
  • Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed.
  • Reviews work for accuracy and completeness.
    Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal.
  • Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider.
  • Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require.
    Responsible for Patient, Referral and Authorization work queues.
  • Obtains and documents referrals received in EPIC.
  • Collaborates with other NYU Langone sites to ensure seamless continuation of care.
  • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks).
  • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed.
  • Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization.
  • Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention.
Patient Experience and Access
  • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
    Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
  • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
    Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
  • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
  • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience.
  • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
  • Performs other related duties as needed by providers and supervisor.

Additional Position Specific Responsibilities:
Serves as the first point of contact for a high-volume office, creating a professional and welcoming experience for patients
Manages daily patient/visitor flow and coordinated check-in workflows when patients are using the welcome check in KIOSKs.
Provides information, directions, and support -ensuring timely resolution of inquiries and requests. Maintains an active floor presence throughout the workday, spending roughly 75% of working hours standing or walking to provide customer assistance and operational support.
Minimum Qualifications:
To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications:
Preferred Qualifications:Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Florida provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Florida is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal."

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