Manager Revenue Operations Jobs in Rochester, NY

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Our Mission:

Loyal to People. Loyal to Planet.

GreenSpark Solar creates fiercely local, cost-effective, clean energy options in the Greater Rochester Community. We feel a huge responsibility to succeed at GreenSpark. As a B Corporation, success is directly tied to honoring our triple bottom line of commitments to people (our employees and their families, our Customers and residents of the communities where we do business), planet (our local and the broader global environment) and profits (providing capital to grow, revenue to share among our employees, and a return to our investors). This is important work, and we have fun doing it.

GreenSpark Solar is seeking an experienced Operations & Maintenance (O&M) Technician to join our team! In this advanced field-based role, you'll be responsible for monitoring, troubleshooting, maintaining, and repairing residential and commercial renewable energy systems to ensure they operate safely and efficiently. This is a hands-on position that requires working in a variety of environmental conditions and is not a desk job. You'll diagnose and resolve technical issues both independently and collaboratively while delivering exceptional customer service during onsite interactions. Working closely with fellow field technicians and internal teams, you'll help maximize system performance while upholding GreenSpark's commitment to safety, quality, and operational excellence.

Essential Job Functions & Key Responsibilities:

• Pre-Maintenance Preparation: Prepare for upcoming visits in the days prior by researching the case notes, adding pertinent data from customer build files, and obtaining necessary parts and supplies from warehouse stock.

• On-Site Maintenance & Repair: Perform maintenance, service, troubleshooting, and repair of solar photovoltaic systems and ancillary equipment (e.g., batteries, monitoring systems, EV chargers).

• Record Keeping: Update internal service records, time logs, and gather information for warranty claims. Keep accurate and detailed records of site visits.

• Customer Communication: Clearly communicate issues and resolutions to customers, office staff, and the operations team.

• Safety & Equipment Management: Adhere to safety policies, maintain tools, meters, truck stock, and spare parts inventory.

• Training & Reporting: Attend training sessions and create reports on system operability and major issues.

• PV Installation: During periods where there is no maintenance to perform:

  • Install photovoltaic (PV) systems to include ballasted systems on flat roofs, pitched roofs and ground mounted systems. Work will include roof penetrations, mounting of racking systems, panels onto racking, inverter(s) and conduit between solar arrays and inverter(s), wire management, occasional trench work

  • At all times, ensure personal, crew, and job site safety in accordance with Company and OSHA safety standards;

  • General construction tasks, and operation of hand, and power tools, with occasional heavy machinery;

  • Heavy lifting of modules, ballasts, and installation material to the location of the installation, typically via the use of ladders, cranes or lifts;

  • Install to system design specifications that meet the highest quality standards, and in accordance with all applicable codes and standards;

  • Support tool management and proper maintenance of personal and company tools and install vehicles;

  • Practice the company core values in all daily activities;

  • Follow daily instruction of your Crew Lead and Project Managers.

Education & Qualifications:

• Education: High school diploma, GED, technical/trade school training, or equivalent combination of education and experience preferred.

• Experience: Two (2) or more years of experience in photovoltaic (PV) maintenance, including PV DC systems, AC medium-voltage systems, and network communications.

• Technical Skills: Experience with SCADA, DAS, UPS systems, and electrical testing equipment such as thermal imaging cameras, IV curve tracers, and megohm (megger) testers.

• Knowledge: Working knowledge of the National Electrical Code (NEC), industry design and construction practices, and the ability to read and interpret electrical drawings, diagrams, and schematics.

• Software: Proficiency with Microsoft Office and Google Workspace.

• Certifications: Valid driver's license required. OSHA 10-Hour Construction and NFPA 70E certifications are preferred but may be obtained after hire.

• Professional Skills: Strong troubleshooting, problem-solving, communication, and customer service skills with the ability to work independently and collaboratively.

Work Environment, Physical Requirements & Travel

• Work Environment: Perform work indoors and outdoors in a variety of weather and environmental conditions, including commercial facilities, residential rooftops, elevated work areas, and uneven terrain.

• Physical Requirements: Ability to stand, walk, bend, kneel, climb ladders, and work at heights for extended periods. Must be able to lift, carry, push, and pull 50+ pounds on a regular basis.

• Schedule: Primarily Monday–Friday with an early morning start (typically 7:00AM). Participation in an on-call rotation, including evenings and weekends, may be required.

• Travel: Ability to travel to project sites, including overnight travel as needed. Travel may account for approximately 50% of the role based on operational needs. A company vehicle may be available for business travel when applicable.

Compensation & Benefits:

• Pay Range: $18.00–$40.00 per hour, depending on experience.

• Pay Schedule: Weekly pay.

• Prevailing Wage: Opportunities to earn prevailing wage compensation may be available when assigned to qualifying projects.

• Performance Bonus: Quarterly bonus potential based on company performance.

• 401(k) Plan: Profit-sharing plan to help you save for retirement.

• Medical, Dental & Vision Insurance: Comprehensive medical, dental, and vision coverage with company contributions toward employee and dependent coverage.

• Paid Time Off: Accrue up to three (3) weeks (120 hours) of paid time off (PTO) annually, with additional PTO available based on years of service.

• Paid Sick Leave: Paid sick leave in accordance with company policy.

• Paid Company Closure Days: Eight (8) paid company-wide closure days each year.

• Parental Bonding Leave: Paid parental bonding leave for eligible employees.

• Equipment Provision: Necessary tools, gear, and personal protective equipment (PPE) provided.

• Employee Support: Access to Employee Assistance Program (EAP) for confidential support and counseling services.

• Professional Growth: Opportunities for training and development programs.

• Team Building: Annual company retreat to strengthen collaboration and company culture.

• Pet-Friendly Workplace: Enjoy a work environment where pets are welcome.

If you have roofing, electrical, and/or solar experience and want to work at an amazing company then apply today!

GreenSpark Solar is an equal opportunity employer committed to diversity in the workplace. We do not tolerate harassment or discrimination of any kind and seek to remove barriers and increase opportunities, access, and advancement for all people. Do not let historical barriers prevent you from jumping on this life-changing opportunity – reach out and ask questions if you have them – we are here!