A retail sales manager oversees the daily operations of a retail business. Your primary job is to manage employees and ensure store operations run smoothly. Typical duties involve hiring new employees, creating employee schedules, assigning tasks, supervising the sales floor, and helping with all store responsibilities. The career requires extensive customer service experience; many retail sales managers start as a sales floor representative and work their way up to management. Additional qualifications include excellent communication and management skills. A retail sales manager needs at least basic sales and marketing knowledge. Although no formal education is required, some employers prefer candidates with a bachelor’s degree.