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Manager Qvc Customer Service Jobs (NOW HIRING)

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Customer Service Manager

Montague, MI · On-site

$80K - $100K/yr

POSITION SUMMARY Manage and oversee the day-to-day functioning of customer service unit(s) within the operations and customer-facing arenas. This position is responsible for leading, coaching, and ...

Manage service-related customer escalation interactions; communicate timelines, recovery plans, and final resolution; co-own customer communication with the Quality Manager when issues cross into ...

Customer Service Manager - Middletown, CT Minimum 5 years of experience as a Customer Service Manager Venteon is currently seeking a Customer Service Manager to fill an opening with a manufacturing ...

Manage service-related customer escalation interactions; communicate timelines, recovery plans, and final resolution; co-own customer communication with the Quality Manager when issues cross into ...

Customer Service Manager  ROM Manufacturing  Position Summary  The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Customer Service Manager

Horsham, PA · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager Classification: Salaried-Exempt Reports To: Director of Customer Service Department: Customer Service Summary of Job The Visalia Customer Service Manager will plan, co ...

Customer Service Manager

Roseville, MI · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

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Manager Qvc Customer Service information

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$24.5K

$58K

$101K

How much do manager qvc customer service jobs pay per year?

As of Jun 30, 2026, the average yearly pay for manager qvc customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

How much do QVC employees get paid?

QVC customer service managers typically earn an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. Compensation may include benefits such as health insurance and paid time off, and roles often require strong communication skills and familiarity with customer service tools.

Is QVC a good place to work?

As a Manager in QVC Customer Service, the company is known for offering a structured work environment with opportunities for advancement and training. Employees often cite a fast-paced setting and the need for strong communication and problem-solving skills. Overall, it can be a good place for those interested in retail and customer service careers.

Can you work from home for QVC?

For a Manager in QVC Customer Service, remote work options depend on the company's policies and the specific role. Some customer service management positions may offer remote or hybrid work arrangements, especially if the role involves overseeing teams and using communication tools like email and video conferencing. However, in-person presence may be required for certain responsibilities or team collaboration.

What is the highest paying job in customer service?

In customer service, managerial roles such as Customer Service Director or Customer Experience Manager tend to be the highest paying, often earning six-figure salaries. These positions typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.
More about Manager Qvc Customer Service jobs
What cities are hiring for Manager Qvc Customer Service jobs? Cities with the most Manager Qvc Customer Service job openings:
What are the most commonly searched types of Qvc Customer Service jobs? The most popular types of Qvc Customer Service jobs are:
What states have the most Manager Qvc Customer Service jobs? States with the most job openings for Manager Qvc Customer Service jobs include:
Infographic showing various Manager Qvc Customer Service job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% Physical, 20% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Manager

Customer Service Manager

NOVO Health Services

Mebane, NC • On-site

Full-time

Posted 9 days ago


Key responsibilities

  • Lead and mentor Account Service Representatives responsible for customer account management and inventory control activities.

  • Serve as the primary liaison between customers and operational teams to ensure service expectations are met.

  • Guide Account Service Representatives in addressing customer concerns, product issues, and service complaints to achieve timely and satisfactory resolutions.


Job description

SRI Healthcare, LLC, a Subsidiary of NOVO Health Services offers a healthcare service that provides a total and unique opportunity for hospitals to source their Sustainable Reusable Sterile Packs as well as other sustainable healthcare linens such as DermaTherapy®, Isolation Gowns, Sterilization Wrap, and cubicle/privacy curtains. SRI's products and services help Healthcare providers attain their sustainability goals, improve surgeon and staff satisfaction while ensuring continuity of supply.
SRI operates three regional processing facilities located in Raleigh, NC, Chattanooga, TN, and Mason, OH. Our state-of-the-art, FDA-regulated service centers provide daily processing, assembly, and delivery of reusable products required for surgery.
SRI is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with Sterilized Reusable Surgical Solutions.
Novo Health Services is seeking a highly motivated and customer-focused Customer Service Manager to lead account management activities, customer service operations, and client relationship initiatives within our healthcare service network. This role serves as a critical link between customers and operational teams, ensuring exceptional service delivery, proactive communication, and effective resolution of customer concerns.
The ideal candidate will possess strong leadership skills, operational knowledge, and a passion for building long-term customer relationships. This position works closely with distribution, operations, production, and healthcare clients to support service excellence and continuous improvement initiatives.
Key Responsibilities
Customer Relationship Management
  • Lead and mentor Account Service Representatives (ASRs) responsible for customer account management and inventory control activities.
  • Develop and maintain strong relationships with healthcare customers and key stakeholders.
  • Serve as the primary liaison between customers and operational teams to ensure service expectations are met.
  • Conduct regular customer visits to assess service performance, identify opportunities for improvement, and strengthen partnerships.
  • Support new customer implementations and onboarding activities to ensure a seamless transition and positive customer experience.

Service Excellence & Issue Resolution
  • Guide ASRs in addressing customer concerns, product issues, and service complaints to achieve timely and satisfactory resolutions.
  • Investigate recurring service issues and implement corrective actions to prevent future occurrences.
  • Monitor customer satisfaction and identify opportunities to improve service delivery.
  • Collaborate with cross-functional teams to address customer needs and resolve operational challenges.

Team Leadership & Development
  • Provide coaching, guidance, and performance management for Account Service Representatives.
  • Foster a culture of accountability, customer focus, and continuous improvement.
  • Support employee development through training, mentoring, and ongoing feedback.
  • Promote collaboration between customer service, operations, logistics, and production teams.

Operational Support & Continuous Improvement
  • Partner with operations and logistics teams to ensure efficient service delivery and inventory management.
  • Analyze customer service metrics, account performance, and operational data to identify trends and improvement opportunities.
  • Assist in developing and implementing process improvements that enhance customer satisfaction and operational efficiency.
  • Support strategic initiatives related to service quality, account growth, and operational excellence.

Additional Responsibilities
  • Participate in special projects and organizational initiatives as assigned.
  • Support compliance with customer-specific requirements, safety standards, and company policies.

Qualifications
Required Experience
  • Bachelor's degree in Business Administration, Supply Chain Management, Healthcare Administration, or a related field.
  • Minimum 3-5 years of experience in customer service, account management, operations, logistics, or supply chain environments.
  • Minimum 2 years of leadership or supervisory experience.
  • Proven ability to build and maintain strong customer relationships.
  • Experience resolving customer concerns and managing service recovery efforts.
  • Strong organizational, problem-solving, and decision-making skills.

Preferred Qualifications
  • Experience supporting healthcare, hospital, or medical service environments.
  • Knowledge of inventory management, logistics, or distribution operations.
  • Experience managing customer accounts in a service-based industry.

Skills & Competencies
  • Exceptional customer relationship and communication skills.
  • Strong leadership and team development abilities.
  • Ability to identify customer needs and develop effective solutions.
  • Analytical mindset with the ability to interpret data and identify trends.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, particularly Excel.
  • Ability to communicate effectively with frontline employees, customers, and senior leadership.

Working Environment
  • Work may be performed in office, warehouse, healthcare, and hospital environments.
  • May include exposure to sterile processing departments, operating rooms, and healthcare facilities.
  • Personal Protective Equipment (PPE) may be required depending on the work environment.
  • Compliance with customer-specific vaccination requirements may be necessary.
  • Travel within assigned territory approximately 35%.

Why work for SRI Healthcare?
SRI Healthcare strives to be the employer of choice in the hospital sterilization industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.
Complete an on-line application at www.sri-healthcare.com!