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Qvc Customer Service Jobs (NOW HIRING)

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Your Opportunity, Your Team Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

Your Opportunity, Your Team Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

QVC Customer Service Specialist - Idaho

Boise, ID · Remote

$16.25 - $21.50/hr

Your Opportunity, Your Team Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving ...

QVC

Customer Service Specialist

Cincinnati, OH · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping ...

QVC

Customer Service Specialist

Louisville, KY · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer inbound ...

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team Our Customer Service ...

QVC

HSN Customer Service Specialist

Nashville, TN · Remote

$15/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team Our Customer Service ...

QVC

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our ...

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How much do qvc customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for qvc customer service in the United States is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a QVC Customer Service job?

A QVC Customer Service job involves assisting customers with orders, returns, product inquiries, and account-related concerns. Representatives provide support through phone, chat, or email, ensuring a positive shopping experience. They also handle troubleshooting, process payments, and resolve any issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Qvc Customer Service position, and why are they important?

To thrive as a QVC Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is important for managing customer inquiries efficiently. Patience, empathy, and resilience are valuable soft skills that help build rapport and handle challenging situations. These competencies are critical for ensuring customer satisfaction, retaining clients, and upholding the company’s reputation.

What does a typical day look like for a QVC Customer Service representative?

A typical day as a QVC Customer Service representative involves responding to customer inquiries via phone, email, or live chat, assisting with order placement, returns, and product information. You’ll work within a supportive team environment, often collaborating with supervisors and other departments to resolve complex issues. The pace can be fast, especially during peak shopping periods, but clear processes and training help ensure you can provide excellent service. This role is well-suited for individuals who enjoy problem-solving, interacting with a wide variety of customers, and working in a dynamic, goal-oriented environment.

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Qvc Customer Service jobs near you
QVC Customer Service Specialist

QVC Customer Service Specialist

QVC

Raleigh, NC • Remote

$15/hr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

QVC rating

6.0

Company rating: 6.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You\'ll Work

  • This role is remote; job seekers must reside in North Carolina to be considered. You will work from home.

What You\'ll Do

  • $15.00 per hour plus applicable shift differential
  • Busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.

What You\'ll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Follow QVC computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.

This is a remote position.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate\'s qualifications, skills, experience, and geographic location as well as business and market conditions.

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