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Qvc Customer Service Jobs in Virginia (NOW HIRING)

QVC

Fulfillment Area Manager

Suffolk, VA · On-site

$65K - $75K/yr

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Aging Order Specialist-1st Shift

Suffolk, VA · On-site

$19.20/hr

Use Order Information Utility, Customer Service Screens, Pro-Ship and UPS / USPS tracking to ... QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides ...

QVC

Design Consultant Full Time

Mclean, VA · On-site

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.

QVC

Associate Store Manager

Mclean, VA

$70K - $75K/yr

... customers enjoy, enhance, and celebrate life. Your Impact * Deliver quality Sales Associate ... QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides ...

Qurate Retail Group

Fulfillment Area Manager

Suffolk, VA · On-site

$65K - $75K/yr

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

Qurate Retail Group

Associate Store Manager

Mclean, VA · On-site

$70K - $75K/yr

... customers enjoy, enhance, and celebrate life. Your Impact * Deliver quality Sales Associate ... QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides ...

Compass Group

SOUS CHEF (FULL TIME)

Suffolk, VA · On-site

$22/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... Interacts with customers to resolve complaints in a friendly, service-oriented manner. Relays ...

Compass Group

SOUS CHEF

Suffolk, VA · On-site

$22/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... Interacts with customers to resolve complaints in a friendly, service-oriented manner. Relays ...

Eurest

SOUS CHEF (FULL TIME)

Suffolk, VA · On-site

$22/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... Interacts with customers to resolve complaints in a friendly, service-oriented manner. Relays ...

Compass Group

SOUS CHEF (FULL TIME)

Suffolk, VA · On-site

$22/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... Interacts with customers to resolve complaints in a friendly, service-oriented manner. Relays ...

Compass Group

COOK (FULL TIME)

Suffolk, VA · On-site

$20/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

Compass Group

COOK (FULL TIME)

Suffolk, VA · On-site

$20/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

Compass Group

COOK

Suffolk, VA · On-site

$20/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

Eurest

COOK (FULL TIME)

Suffolk, VA · On-site

$20/hr

QVC - 1 QVC Drive, Suffolk, VA 23434 Note: online applications accepted only. * Schedule ... service and safety meetings. * Maintains good working relationships with coworkers, customers ...

All JobsQvc Customer Service JobsQvc Customer Service Jobs in Virginia

Qvc Customer Service information

See Virginia salary details

$11

$18

$25

How much do qvc customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for qvc customer service in Virginia is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What is a QVC Customer Service?

A QVC Customer Service job involves assisting customers with orders, returns, product inquiries, and account-related concerns. Representatives provide support through phone, chat, or email, ensuring a positive shopping experience. They also handle troubleshooting, process payments, and resolve any issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What does a typical day look like for a QVC Customer Service?

A typical day as a QVC Customer Service representative involves responding to customer inquiries via phone, email, or live chat, assisting with order placement, returns, and product information. You’ll work within a supportive team environment, often collaborating with supervisors and other departments to resolve complex issues. The pace can be fast, especially during peak shopping periods, but clear processes and training help ensure you can provide excellent service. This role is well-suited for individuals who enjoy problem-solving, interacting with a wide variety of customers, and working in a dynamic, goal-oriented environment.

What are the key skills and qualifications needed to thrive in the QVC Customer Service position, and why are they important?

To thrive as a QVC Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is important for managing customer inquiries efficiently. Patience, empathy, and resilience are valuable soft skills that help build rapport and handle challenging situations. These competencies are critical for ensuring customer satisfaction, retaining clients, and upholding the company’s reputation.

Does Qvc Customer Service offer remote work?

Qvc Customer Service positions can be available as remote roles, especially for customer support agents, depending on the company's current policies. These roles typically require strong communication skills and may involve training on specific customer service software. Candidates should check the specific job listings for remote work options and requirements.

How to get hired for remote Qvc customer service?

To get hired for remote Qvc customer service, candidates should have strong communication skills, previous customer service experience, and a reliable internet connection. Applying through the company's official careers page and demonstrating familiarity with customer service tools like live chat or CRM systems can improve chances. Flexibility with schedules and a quiet work environment are also important for remote roles.

What are the most commonly searched types of Qvc Customer Service jobs in Virginia?

The most popular types of Qvc Customer Service jobs in Virginia are:

What are popular job titles related to Qvc Customer Service jobs in Virginia?

For Qvc Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Qvc Customer Service jobs in Virginia look for?

The top searched job categories for Qvc Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Qvc Customer Service jobs?

Cities in Virginia with the most Qvc Customer Service job openings:

Qvc Customer Service jobs near you
Infographic showing various Qvc Customer Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,017 per year, or $18.8 per hour.

HSN Customer Service Specialist -2nd Shift

Richmond, VA • Remote

QVC
Online Shopping and Mail-Order Houses • 10K+ employees

6.2

Company rating: 6.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

Paid breaks

Respectful managers

Good training

Learn more about QVCexternal

$15/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

Our Customer Service Specialist supports HSN, and help answer inbound customer calls. Working from home, our Specialists not only assist our customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.

Where You'll Work

  • This role is remote; job seekers must reside in Virginia or an HSN approved state to be considered. You will work from home.

What You'll Do

  • $15.00 per hour plus shift differential and incentives as applicable.
  • Spanish bilingual opportunity also available.
  • Handle a busy day handling a high volume of our inbound customer inquiries.
  • Offer additional products on each customer interaction.
  • Assist customers with questions while personalizing the experience for each caller.
  • Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  • Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  • Report to an assigned Customer Service Supervisor.
  • Work a set full-time schedule, work schedules are not Monday - Friday.
  • Set work schedule will include weekend requirement.

What You'll Bring

  • Provide a distraction free work from home environment.
  • 12 months or more of customer service experience.
  • Learn and work in a virtual environment.
  • Communicate with a variety of styles.
  • Navigate multiple systems and screens.
  • Provide your own Microsoft 11 computer and additional required equipment following HSN computer system requirements.
  • Troubleshoot own technical problems (partner with IT when needed).
  • Available to work weekends, holidays, and additional hours.
Hourly: $15.00 - $15.60

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

What QVC employees say

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