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Qvc Customer Service Jobs (NOW HIRING)

QVC Group, Inc

Customer Service Specialist

Louisville, KY · Remote

$15/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Customer Service Specialist - Full Time Working at QVC Group means joining a live social shopping ...

QVC Group, Inc

HSN Customer Service Specialist

Richmond, VA · Remote

$16.75 - $22.25/hr

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Your Opportunity, Your Team Our Customer Service Specialist supports HSN, and help answer our ...

QVC

Talent Service Coordinator US

West Chester, PA · On-site

Your Opportunity, Your Team The Talent Service Coordinator supports QVC, and provides excellent customer service to QVC internal and external partners. Where You'll Work * This role is onsite and ...

QVC

Fulfillment Center Area Manager

Ontario, CA · On-site

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Fulfillment Area Manager

Suffolk, VA

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Fulfillment Area Manager

Piney Flats, TN

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Fulfillment Area Manager - Nights

Bethlehem, PA

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Fulfillment Center Area Manager

Florence, SC

... service levels are maintained. * Model QVC Group Values and operating principles to build a ... improved customer service. * Oversee daily operations for assigned area, partnering with other ...

QVC

Design Consultant (Ballard)

Fort Worth, TX

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.

QVC

Analyst Marketing Services

West Chester, OH · Hybrid

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.

QVC

Stock Associate Full Time

Louisville, KY

$14.50 - $18.25/hr

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...

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How much do qvc customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for qvc customer service in the United States is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a QVC Customer Service job?

A QVC Customer Service job involves assisting customers with orders, returns, product inquiries, and account-related concerns. Representatives provide support through phone, chat, or email, ensuring a positive shopping experience. They also handle troubleshooting, process payments, and resolve any issues efficiently. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Qvc Customer Service position, and why are they important?

To thrive as a QVC Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is important for managing customer inquiries efficiently. Patience, empathy, and resilience are valuable soft skills that help build rapport and handle challenging situations. These competencies are critical for ensuring customer satisfaction, retaining clients, and upholding the company’s reputation.

What does a typical day look like for a QVC Customer Service representative?

A typical day as a QVC Customer Service representative involves responding to customer inquiries via phone, email, or live chat, assisting with order placement, returns, and product information. You’ll work within a supportive team environment, often collaborating with supervisors and other departments to resolve complex issues. The pace can be fast, especially during peak shopping periods, but clear processes and training help ensure you can provide excellent service. This role is well-suited for individuals who enjoy problem-solving, interacting with a wide variety of customers, and working in a dynamic, goal-oriented environment.

More about Qvc Customer Service jobs
What cities are hiring for Qvc Customer Service jobs? Cities with the most Qvc Customer Service job openings:
What are the most commonly searched types of Qvc Customer Service jobs? The most popular types of Qvc Customer Service jobs are:
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Qvc Customer Service jobs near you
Infographic showing various Qvc Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, and 27% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,355 per year, or $18.9 per hour.

Customer Service Specialist

QVC Group, Inc

Louisville, KY • Remote

$15/hr

Other

Medical, Retirement, PTO

Posted 3 hours ago

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.
Customer Service Specialist - Full Time
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.
The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.
Your Opportunity, Your Team
Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
Where You'll Work

  • This role is remote; job seekers must reside in Kentucky to be considered. You will work from home.
What You'll Do
  • $15.00 per hour plus shift differential where applicable
  • Full Time, 40 hour work schedule that includes a weekly weekend shift requirement
  • Busy day handling our high volume of inbound customer inquiries
  • Offer additional products on each customer interaction
  • Assist customers with questions while personalizing the experience for each caller
  • Calls include confirming refunds, taking payments, placing orders, and analyzing account data
  • Opportunity for advancement and upward mobility across the QVC Group family of brands
  • Report to an assigned Customer Service Supervisor
What You'll Bring
  • Provide a distraction free work from home environment.
  • 12+ months of service experience
  • Learn and work in a virtual environment with a set schedule and structured day
  • Communicate with a variety of customer styles, peers, and leaders
  • Navigate multiple systems and screens
  • Follow our computer system requirements
  • Troubleshoot own technical problems (in partnership with IT when needed)

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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