West Chester, OH · Hybrid
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
West Chester, OH · Hybrid
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
$15.75 - $19.75/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...
$15.75 - $19.75/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...
Louisville, KY · On-site
$14.50 - $18.25/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...
Louisville, KY · On-site
$14.50 - $18.25/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... What You'll Do * Provide customer service by promoting an environment that is, helpful ...
West Chester, OH · On-site
$13.25 - $18/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
West Chester, OH · On-site
$13.25 - $18/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
$19.20/hr
Medical
Retirement
PTO
Use Order Information Utility, Customer Service Screens, Pro-Ship and UPS / USPS tracking to ... QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides ...
$19.20/hr
Medical
Retirement
PTO
Use Order Information Utility, Customer Service Screens, Pro-Ship and UPS / USPS tracking to ... QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides ...
Atlanta, GA · On-site
$13.50 - $18.25/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Atlanta, GA · On-site
$13.50 - $18.25/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Ballard, UT · On-site
$15.75 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
$15.75 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Palm Springs, CA · On-site
$19.50 - $20.08/hr
Medical
Retirement
PTO
Workingat QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Palm Springs, CA · On-site
$19.50 - $20.08/hr
Medical
Retirement
PTO
Workingat QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
West Chester, PA · Hybrid
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Additionally, you will engage with team members directly to provide service. You will process and ...
West Chester, PA · Hybrid
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious ... Additionally, you will engage with team members directly to provide service. You will process and ...
Louisville, KY · On-site
$14.50 - $16.50/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Louisville, KY · On-site
$14.50 - $16.50/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
$14.25 - $16.25/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
$14.25 - $16.25/hr
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Columbus, OH · On-site
$14.50 - $16.75/hr
Medical
Retirement
PTO
QVC Group FrontgateColumbus, OH Working at QVC Group means joining a live social shopping company ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Columbus, OH · On-site
$14.50 - $16.75/hr
Medical
Retirement
PTO
QVC Group FrontgateColumbus, OH Working at QVC Group means joining a live social shopping company ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
West Chester, OH · On-site
$14.50 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
West Chester, OH · On-site
$14.50 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Medical
Retirement
PTO
Working at QVC Group means joining a live social shopping company with incredible teams ... The Cornerstone brands deliver inspirations that help customers enjoy,enhanceand celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
$15.75 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
Ballard, UT · On-site
$15.75 - $18/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
West Chester, OH · On-site
$14.25 - $16.25/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
West Chester, OH · On-site
$14.25 - $16.25/hr
Medical
Retirement
PTO
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four ... The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life.
$11.30 - $12.61
1% of jobs
$12.61 - $13.92
3% of jobs
$13.92 - $15.23
9% of jobs
$15.23 - $16.54
11% of jobs
$16.67 is the 25th percentile. Wages below this are outliers.
$16.54 - $17.85
17% of jobs
The median wage is $18.70 / hr.
$17.85 - $19.17
15% of jobs
$19.17 - $20.48
17% of jobs
$20.80 is the 75th percentile. Wages above this are outliers.
$20.48 - $21.79
11% of jobs
$21.79 - $23.10
9% of jobs
$23.10 - $24.41
6% of jobs
$24.41 - $25.72
2% of jobs
$11
$18
$25
A QVC Customer Service job involves assisting customers with orders, returns, product inquiries, and account-related concerns. Representatives provide support through phone, chat, or email, ensuring a positive shopping experience. They also handle troubleshooting, process payments, and resolve any issues efficiently. Strong communication and problem-solving skills are essential for success in this role.
A typical day as a QVC Customer Service representative involves responding to customer inquiries via phone, email, or live chat, assisting with order placement, returns, and product information. You’ll work within a supportive team environment, often collaborating with supervisors and other departments to resolve complex issues. The pace can be fast, especially during peak shopping periods, but clear processes and training help ensure you can provide excellent service. This role is well-suited for individuals who enjoy problem-solving, interacting with a wide variety of customers, and working in a dynamic, goal-oriented environment.
To thrive as a QVC Customer Service representative, you need strong communication skills, problem-solving abilities, and experience with customer service practices, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is important for managing customer inquiries efficiently. Patience, empathy, and resilience are valuable soft skills that help build rapport and handle challenging situations. These competencies are critical for ensuring customer satisfaction, retaining clients, and upholding the company’s reputation.
Cities with the most Qvc Customer Service job openings:
The most popular types of Qvc Customer Service jobs are:
States with the most job openings for Qvc Customer Service jobs include:
The top searched job categories for Qvc Customer Service jobs are:
Full-time
Medical, Retirement, PTO
Re-posted 11 days ago
6.0
Based on 83 frontline employees who took The Breakroom Quiz
Your Opportunity, Your Team
The Analyst Marketing Services supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and is responsible for producing accurate and timely mailings. This role is heavily hands-on and technical, with the majority of work performed in SQL Server 2020. The Analyst develops, maintains, and executes programming code used to cleanse, standardize, merge, and purge customer mailing lists to meet business and postal requirements. You will report to the Director of Marketing Services.
Where You'll Work
This role is hybrid and will require you to be onsite at our West Chester, OH office several days per month. Relocation assistance is not available for this role.
What You'll Do
Ensure merges (catalogs and specialty mailings) are completed on time and with 100% accuracy.
Monitor quality of data imported/exported in the merge process.
Ensure new processes are coded and executed properly.
Maintain scripts in a way that support departmental best practices.
Understand and run existing stored procedures, scripts.
Write new SQL code for each mailing using instructions from the business users.
Use SSIS and FTP to import/export and send/receive files.
Become proficient in the third-party postal software we use to standardize mailing addresses and remove duplicates.
What You'll Bring
Bachelor's Degree in Computer Science or related fields, or equivalent combination of education and experience
3+ years of experience working with SQL
Ability to write SQL Server T-SQL code to execute complex merge instructions from the circulation team. The code must be completed in a short amount of time under deadlines.
Strong programming ability, with great attention to detail and design.
Understand and run existing stored procedures, scripts.
Knowledge of Direct Marketing/Circulation is a plus
Experience working in a production IT environment
Experience using postal software like Verimove, Code-1, Merge/Purge, Spectrum preferred
#LI-JM1
Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Sourced by ZipRecruiter
Retail
10,000+ Employees
West Chester, PA, US
1986
