Now Brewing - manager, program management - HR & Corporate Technology! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This position contributes to Starbucks success by managing a portion of the IT program portfolio and leading high performing teams on Global Technology projects. As a manager of the IT program portfolio you will lead program management efforts that range from basic platform enhancements to enterprise product implementations and upgrades. This role operates at both a strategic and a tactical level and requires a close partnership with IT and business stakeholders, collaboration on strategic and tactical program planning, project planning and execution, and project delivery. This management-level position also requires strong capability in building effective program management teams as well as the ability to improve the business of IT by streamlining processes, and innovating on program management industry best practices.
As a manager, program management , you will...
• Lead end-to-end delivery of large complex, cross-functional technology programs, ensuring alignment with business strategy, timelines, and budget commitments.
• Partner with engineering, product, and business stakeholders to define program scope, prioritize initiatives, and drive execution across multiple workstreams.
• Establish and enforce program governance, including risk management, status reporting, dependency tracking, and escalation frameworks.
• Build and scale program management best practices, tools, and processes to improve delivery predictability, transparency, and operational efficiency.
• Manage and mentor a team of project and program managers, fostering a culture of accountability, collaboration, and continuous improvement.
• Drive executive communication by providing clear insights into program health, key risks, and strategic milestones to senior leadership.
We'd love to hear from people with...
• 4+ years of experience as a project manager in IT or a software development setting
• 6+ years of experience working in IT or a software development setting
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
• Minimum of four years' experience as a senior project manager or program manager in IT or a software development setting; must have at least six years overall experience working in IT or a software development setting.
• Experience using Agile methods and working on complex, integrated platforms required.
• Bachelor's Degree required; Master's Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
• PMP, PgMP, and Scrum Master Certifications are a plus.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com .
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We do our best work together. Which is why we are onsite 4 days per week in our Nashville, TN office.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.