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Manager Of Program Operations Jobs in Florida (NOW HIRING)

Food For The Poor

Program Coordinator

FL · On-site +1

... and reporting of Food For the Poor's international programs. This role works closely with ... operations and program management, ensuring programs are delivered efficiently, aligned with ...

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Manager Of Program Operations information

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does a program operations manager do?

A program operations manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure they meet goals, deadlines, and budgets. They manage teams, develop processes, and use tools like project management software to optimize efficiency and effectiveness across programs.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the most commonly searched types of Of Program Operations jobs in Florida? The most popular types of Of Program Operations jobs in Florida are:
What are popular job titles related to Manager Of Program Operations jobs in Florida? For Manager Of Program Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager Of Program Operations jobs in Florida look for? The top searched job categories for Manager Of Program Operations jobs in Florida are:
What cities in Florida are hiring for Manager Of Program Operations jobs? Cities in Florida with the most Manager Of Program Operations job openings:
Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Florida as of May 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Program Manager

COPILOT Provider Support Services LLC

Maitland, FL • On-site

Full-time

Posted 23 days ago

Job description

Position Objective: The Program Manager is responsible for supporting and contributing to the growth of the Company’s business through building and maintaining relationships with pharmaceutical manufacturers and helping establish new contracts for the use of the Company’s services. The Program Manager also acts as a liaison between pharmaceutical manufacturer clients and the internal leadership team for applicable programs, from implementation to the continuation of program services.

Accountability: The incumbent will report to the Director(s) of Operations and Performance.

Essential Functions:

  • Facilitate the development of relationships with pharmaceutical manufacturers through strategic interaction with upper management and key decision-makers.
  • Coordinate with clients to ensure the delivery of mutually beneficial services.
  • Support the creation and implementation of business development strategies for healthcare hub services programs.
  • Represent clients internally and coordinate with other departments to implement client systems, complete projects, and address ongoing service needs.
  • Support regional and national accounts with exceptional customer service.
  • Act as a dedicated resource for large or complex accounts.Serves as a primary contact for inbound calls, answers inquiries regarding submitted cases, follow-ups and other case related issues, assisting the MDOs.
  • Produce marketing presentations to maximize interest in program services.
  • Assist in growing existing assigned business contracts.
  • Maintains the business rules document and ensures that all program staff are trained to meet the requirements.
  • Assures that the program and program staff are meeting key SLAs as dictated by business rules.
  • Support the implementation of launches and processes for new programs and services.
  • Communicate with pharmaceutical manufacturer clients and their sales representatives as needed.
  • Coordinate and participate in conference calls with manufacturer partners.
  • Travel for client meetings, business, or industry events on an occasional basis.
  • Keep up-to-date with changes in program services and guidelines.
  • Pursue continuing education programs appropriate to job responsibilities.
  • Perform other duties as assigned by the Director(s) of Operations and Performance.


Knowledge, Skills & Abilities:

  • Bachelor of Science degree in Business or Healthcare Management, preferred.
  • 3-5 years’ experience in healthcare management and leadership, required.
  • 3-5 years' experience in the medical/healthcare or insurance field (i.e. hub services, pharmacy, doctor's office, hospital administration, health plan member services, etc.), required.
  • 3-5 years’ experience with a successful track record in a prior sales, account management, business development, and/or contracting role, preferred.Excellent verbal/written communication skills, self-discipline, and attention to detail.
  • Sales, marketing, and/or account management experience for a healthcare hub services, specialty pharmacy or specialty pharmaceutical manufacturer, preferred.
  • Experience selling to key decision makers- C Level and Director Level, a plus.
  • Contracting and negotiation experience, with understanding of the pharmaceutical manufacturer world, preferred.
  • Strategic and tactical ability, able to help develop and execute business plans.
  • Strong project management background.
  • Excellent verbal and written communication skills, plus highly effective presentation skills.
  • Superior level of customer service, interpersonal skills, and highly effective in working objectively with a diverse group of people.
  • Understanding of program operations and interdepartmental functions.
  • Excellent verbal/written communication skills, self-discipline, and attention to detail.
  • Strong computer skills, and the ability to learn existing and new program software systems.
  • Ability to define problems, collect data, establish facts and provide practical solutions.
  • Must be a team player willing to accept organizational and team goals, and function with minimal supervision.
  • Ability to respond to common inquiries or complaints from customers, employees, or senior management.
  • Maintain HIPAA patient confidentiality, as well as discretion regarding proprietary company information.
  • Adaptable, able to shift gears and focus based on company and team needs.