Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Manage endpoint configuration and compliance enforcement * Support Microsoft Intune, Autopilot, JAMF, Ivanti, and KACE environments * Implement endpoint security controls and monitoring capabilities
Manage endpoint configuration and compliance enforcement * Support Microsoft Intune, Autopilot, JAMF, Ivanti, and KACE environments * Implement endpoint security controls and monitoring capabilities
Desktop Technician
Cleveland, OH · On-site
$19.75 - $25/hr
Use Ivanti Neurons for endpoint imaging, patching, and device management * Support and troubleshoot systems protected by Barracuda (email/web security) * Track and document issues to ensure timely ...
Desktop Technician
Cleveland, OH · On-site
$19.75 - $25/hr
Use Ivanti Neurons for endpoint imaging, patching, and device management * Support and troubleshoot systems protected by Barracuda (email/web security) * Track and document issues to ensure timely ...
Service Desk Technician - Senior
Washington, DC · On-site
$38 - $43/hr
Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. e. ITIL v4 Foundation f. CompTIA A+ certification Preferred Experience: At least five (5) years of experience in ...
Service Desk Technician - Senior
Washington, DC · On-site
$38 - $43/hr
Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. e. ITIL v4 Foundation f. CompTIA A+ certification Preferred Experience: At least five (5) years of experience in ...
Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi; perform manual deployments where required. * Manage quarterly component updates and certificate lifecycle (PKI/DigiCert ...
Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, Venafi; perform manual deployments where required. * Manage quarterly component updates and certificate lifecycle (PKI/DigiCert ...
Evaluate existing tools such as Tanium, Ivanti, SolarWinds, and native platforms and determine ... Develop Software Asset Management (SAM) processes focused on license utilization, reclamation, and ...
New
Evaluate existing tools such as Tanium, Ivanti, SolarWinds, and native platforms and determine ... Develop Software Asset Management (SAM) processes focused on license utilization, reclamation, and ...
New
Engineer
Washington, DC · On-site
Manage endpoint configuration and compliance enforcement * Support Microsoft Intune, Autopilot, JAMF, Ivanti, and KACE environments * Implement endpoint security controls and monitoring capabilities
Engineer
Washington, DC · On-site
Manage endpoint configuration and compliance enforcement * Support Microsoft Intune, Autopilot, JAMF, Ivanti, and KACE environments * Implement endpoint security controls and monitoring capabilities
VDOT Configuration Manager (Hybrid Richmond)
Richmond, VA · On-site
$65 - $70/hr
... Ivanti Neurons for ITSM · Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. · Hands-on experience with a CMDB tool- Ivanti Neurons ...
Quick apply
VDOT Configuration Manager (Hybrid Richmond)
Richmond, VA · On-site
$65 - $70/hr
... Ivanti Neurons for ITSM · Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. · Hands-on experience with a CMDB tool- Ivanti Neurons ...
Service Desk Technician
Washington, DC · On-site
$25 - $28/hr
Required 3 Years • Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years • CompTIA A+ certified. Required • Endpoint protection and management ...
Service Desk Technician
Washington, DC · On-site
$25 - $28/hr
Required 3 Years • Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years • CompTIA A+ certified. Required • Endpoint protection and management ...
Service Desk Technician
Washington, DC · On-site
$31 - $34/hr
Required 3 Years • Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years • CompTIA A+ certified. Required • Endpoint protection and management ...
Service Desk Technician
Washington, DC · On-site
$31 - $34/hr
Required 3 Years • Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years • CompTIA A+ certified. Required • Endpoint protection and management ...
Service Desk Technician - Senior
Washington, DC · On-site
$34/hr
Required 5 Years • Experience with workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years • ITIL v4 Foundation. Required • CompTIA A+. Required • ...
Service Desk Technician - Senior
Washington, DC · On-site
$34/hr
Required 5 Years • Experience with workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years • ITIL v4 Foundation. Required • CompTIA A+. Required • ...
Desktop Support IV
Madison, WI · On-site
... management tool (SCCM, Ivanti, etc.) • Patch Management • Imaging experience using management tool (SCCM, Ivanti, etc.) • Learning management system (LMS) support experience • Google ...
Desktop Support IV
Madison, WI · On-site
... management tool (SCCM, Ivanti, etc.) • Patch Management • Imaging experience using management tool (SCCM, Ivanti, etc.) • Learning management system (LMS) support experience • Google ...
Service Desk Technician (SDT) - Senior
Washington, DC · On-site
$40 - $44/hr
Required 5 Years • Experience with workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years • ITIL v4 Foundation. Required • CompTIA A+. Required • ...
Service Desk Technician (SDT) - Senior
Washington, DC · On-site
$40 - $44/hr
Required 5 Years • Experience with workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years • ITIL v4 Foundation. Required • CompTIA A+. Required • ...
Lead Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
Administer and operate enterprise patching and security tooling, including MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, and Venafi, with manual deployments when required. * Manage ...
Quick apply
Lead Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
Administer and operate enterprise patching and security tooling, including MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, and Venafi, with manual deployments when required. * Manage ...
Nextthink Engineer (Remote)
Newark, NJ · Remote
$100K - $120K/yr
Work with endpoint management tools such as MECM/SCCM, Microsoft Intune, Workspace ONE, Tanium, and Ivanti. * Develop reporting dashboards and analytics to improve endpoint visibility. Required ...
Quick apply
Nextthink Engineer (Remote)
Newark, NJ · Remote
$100K - $120K/yr
Work with endpoint management tools such as MECM/SCCM, Microsoft Intune, Workspace ONE, Tanium, and Ivanti. * Develop reporting dashboards and analytics to improve endpoint visibility. Required ...
LANDESK) ServiceDesk Admin
Richmond, VA · On-site
Qualifications The Systems Administrator is responsible for system administration and configuration of IVANTI ServiceDesk and Asset Management Suite implementation. This includes working with ...
LANDESK) ServiceDesk Admin
Richmond, VA · On-site
Qualifications The Systems Administrator is responsible for system administration and configuration of IVANTI ServiceDesk and Asset Management Suite implementation. This includes working with ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred ... Experience with Ivanti Neurons ITSM and workflow automation. * Experience integrating xMatters with ...
IT Incident Manager
Pittsburgh, PA · On-site
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred ... Experience with Ivanti Neurons ITSM and workflow automation. * Experience integrating xMatters with ...
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred ... Experience with Ivanti Neurons ITSM and workflow automation. * Experience integrating xMatters with ...
ITIL Managing Professional, Strategic Leader, or equivalent advanced ITIL certification preferred ... Experience with Ivanti Neurons ITSM and workflow automation. * Experience integrating xMatters with ...
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Ivanti Endpoint Manager and/or Ivanti Neurons, Jamf or other macOS management, endpoint security and EDR, vulnerability management, leadership of technical initiatives, and mentoring of junior ...
Quick apply
Desktop Endpoint Engineer
Washington, DC · Remote
$45 - $50/hr
Ivanti Endpoint Manager and/or Ivanti Neurons, Jamf or other macOS management, endpoint security and EDR, vulnerability management, leadership of technical initiatives, and mentoring of junior ...
Lead Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
Administer and operate enterprise patching and security tooling, including MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, and Venafi, with manual deployments when required. * Manage ...
Lead Enterprise Infrastructure Patch and Security Engineer
Hermitage, PA · On-site
$130K/yr
Administer and operate enterprise patching and security tooling, including MECM/SCCM, Ansible, Rapid7, Ivanti ITSM, Cisco DNA, Panorama, and Venafi, with manual deployments when required. * Manage ...
Manager Ivanti information
See salary details
$23K - $30.2K
4% of jobs
$30.2K - $37.5K
10% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.7K
14% of jobs
$44.7K - $51.9K
16% of jobs
The median wage is $58.1K / yr.
$51.9K - $59.1K
7% of jobs
$59.1K - $66.4K
10% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$66.4K - $73.6K
29% of jobs
$73.6K - $80.8K
4% of jobs
$80.8K - $88K
3% of jobs
$88K - $95.3K
1% of jobs
$95.3K - $102.5K
2% of jobs
$23K
$61.4K
$102.5K
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| Aspect | Manager Ivanti | System Administrator Ivanti |
|---|---|---|
| Certifications | ITIL, Ivanti certifications, management training | ITIL, Ivanti certifications, technical certifications |
| Work Environment | Leadership, strategic planning, team management | Technical support, system configuration, troubleshooting |
| Responsibilities | Oversees Ivanti deployment, manages teams, strategic planning | Maintains Ivanti systems, performs updates, resolves technical issues |
| Industry Usage | IT management, enterprise environments | IT support, system administration roles |
The Manager Ivanti focuses on overseeing Ivanti solutions, managing teams, and strategic planning, while the System Administrator Ivanti handles technical system maintenance and troubleshooting. Both roles require Ivanti certifications but differ in scope and responsibilities within IT environments.
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Full-time
Medical, Life, Retirement, PTO
Re-posted 19 days ago
Job description
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Manager of Information Systems responsible for overseeing application support operations, system performance, and service delivery to ensure optimal functionality and user satisfaction. Leads and mentors staff, manages projects, monitors KPIs, and drives process improvements while maintaining strong relationships with clinical and operational departments. Ensures timely issue resolution, system enhancements, and alignment with organizational goals through effective communication, strategic planning, and continuous improvement.
The IT Manager serves as a key liaison between Information Technology and business stakeholders to ensure technology solutions effectively support organizational goals, regulatory requirements, operational excellence, and exceptional customer experiences.Position Responsibilities
- Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner.
- Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.
- Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
- Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner
- Demonstrates a thorough knowledge and understanding of supported IT systems. Ensures systems are updated timely with regard to system releases and patches .
- Evaluates and completes employee's job evaluations prior to the due date.
- Ensures supported systems include reports, dashboards and other tools to allow for effective data analysis of key metrics. Monitors KPI's, work queues and other related metrics to ensure baselines are being met.
- Is able to groom, mentor, manage, and lead the team effectively. Develops and monitors educational plans to ensure employee knowledge growth.
- Maintains relationships with the Supported Departments a. Periodically attends department meetings to educate and communicate as needed b. Develops and implements a process to regularly report departmental status to all departments
- Develops detailed work plans, schedules, project estimates, resource plans, budgets and status reports for assigned projects.
- Monitors productivity of staff and develops innovative methods to increase productivity without sacrificing quality.
- Oversees the operations of the assigned systems on a daily basis to ensure accuracy and completeness of staffing, productivity, and all other core functions of this role.
- Keeps abreast of the latest developments in technology and recommends changes in hardware/software in an effort to meet the needs of the Medical Center.
- Preferred Experience
- Provide leadership, governance, and operational oversight for one or more of the following enterprise applications:
- UKG Workforce Management (Timekeeping, Attendance, and Scheduling)
- Matrix Frontier Enterprise Access Control System
- PassagePoint Visitor Management System
- MD Staff Physician and Resident Credentialing System
- CBORD Food and Nutrition Management System
- Salesforce Customer Relationship Management (CRM)
- Ivanti IT Service Management (ITSM) Platform
- DocuSign Electronic Signature and Agreement Management Platform
- Provide leadership, governance, and operational oversight for one or more of the following enterprise applications:
- Education
- College Degree
- Experience
- 4+ years Application Support Management and/or Project Management experience.
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements:
Certification:
About Mount Sinai Medical Center
Sourced by ZipRecruiter
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Miami Beach, FL, US
Year founded
1949