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Point C

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The Zendesk Product Owner - Configuration Administrator will lead the configuration, administration, and ongoing optimization of Point C's Zendesk platform as we roll it out enterprise-wide. This ...

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Configuration Administrator information

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$93.7K

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How much do configuration administrator jobs pay per year?

As of Jul 10, 2026, the average yearly pay for configuration administrator in the United States is $93,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Administrator vs Network Administrator?

AspectConfiguration AdministratorNetwork Administrator
CredentialsTypically requires certifications like CompTIA Server+, Cisco CCNA, or vendor-specific certificationsOften requires Cisco CCNA, CompTIA Network+, or similar networking certifications
Work EnvironmentWorks mainly with system configurations, software settings, and hardware setups within IT infrastructureFocuses on managing and maintaining network infrastructure, including routers, switches, and firewalls
Employer & Industry UsageUsed across IT departments in various industries for system setup and configuration managementCommon in organizations with complex network needs, including telecom, IT services, and large enterprises

The main difference is that Configuration Administrators focus on managing system and software configurations, while Network Administrators specialize in maintaining and securing network infrastructure. Both roles require technical certifications and are vital in IT operations, but their daily tasks and focus areas differ significantly.

What are the 5 configuration management functions?

For a Configuration Administrator, the five key configuration management functions are identification, control, status accounting, audit, and verification. These functions involve establishing and maintaining the integrity of configuration items, controlling changes, tracking their status, auditing configurations, and verifying compliance with standards. Mastery of these functions ensures effective management of system configurations and supports change management processes.

What does a configuration administrator do?

A configuration administrator manages and maintains the configuration settings of software, hardware, or systems within an organization. They ensure that systems are properly configured, updated, and documented, often using tools like configuration management software, and may troubleshoot issues related to system setups. This role requires attention to detail and knowledge of system environments to support smooth operations.

What are some common challenges faced by Configuration Administrators, and how can they be effectively managed?

Configuration Administrators often encounter challenges such as managing frequent changes to system configurations, maintaining accurate documentation, and ensuring compliance with organizational standards. Balancing multiple projects and keeping configuration records up to date requires strong attention to detail and effective communication with IT teams and stakeholders. To manage these challenges, it is crucial to implement robust version control processes, utilize configuration management tools, and foster a culture of collaboration to ensure all changes are clearly tracked and documented.

Is configuration management a good job?

Configuration management is a valuable role that involves maintaining and controlling software, hardware, or system configurations to ensure stability and efficiency. It often requires knowledge of tools like Ansible, Puppet, or Chef, and can offer stable employment with opportunities for certification and skill development.

What are the key skills and qualifications needed to thrive as a Configuration Administrator, and why are they important?

To thrive as a Configuration Administrator, you need strong analytical skills, attention to detail, and an understanding of configuration management principles, often supported by a bachelor’s degree in information technology or a related field. Familiarity with configuration management tools such as ServiceNow, JIRA, or BMC Remedy, and sometimes ITIL certification, is typically required. Excellent organizational skills, clear communication, and the ability to collaborate across departments are important soft skills for this role. These competencies ensure accurate tracking of assets and changes, minimize errors, and support operational efficiency within IT environments.

What is the highest paying administrative job?

The highest paying administrative jobs are often executive-level roles such as Chief Administrative Officer or Chief Executive Officer, which can offer salaries in the high six or seven figures. These positions typically require extensive experience, advanced degrees, and strong leadership skills, often overseeing large organizations or departments.
More about Configuration Administrator jobs
What job categories do people searching Configuration Administrator jobs look for? The top searched job categories for Configuration Administrator jobs are:
Configuration Administrator jobs near you
Infographic showing various Configuration Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,748 per year, or $45.1 per hour.
Benefit Configuration Administrator

Benefit Configuration Administrator

Aither Health

Buffalo, NY • On-site

$60K - $75K/yr

Full-time

Posted 16 days ago

Job description


Job Title
Benefit Configuration Administrator
Status:
Non Exempt
Why this role is important:
As a Benefit Configuration Administrator, you are responsible for preparing computer applications, systems, and software for use. Your duties include assisting in the development of software and in the setup of computer software used at Aither Health.
What you'll do:
As a Benefit Configuration Administrator, your role will encompass a wide range of responsibilities, including:
  • Completing configuration of new clients, including but not limited to, account structure, eligibility, benefit plan design, clinical program, drug coverage, network and billing.
  • Understanding and documenting client's intent for the setup of their benefit plans.
  • Ensuring all plan design components are in compliance with all federal and state mandates.
  • Maintaining configuration of existing clients, including but not limited to, account structure, eligibility, benefit plan design, clinical program, drug coverage, network and billing.
  • Creating and maintaining all member communication documents.
  • Identifying all test cases scenarios that will be used to confirm the setup of the plan is accurate.
  • Auditing and testing all configuration elements to ensure accuracy and meets the client's intent.
  • Developing and maintaining a continuous improvement approach to confirm processes and internal controls are in place and updated to meet industry, business, and technology standards.

What you'll bring:
  • Talent for communicating clearly
  • Problem solving skills
  • Ability to focus on and meet a goal
  • PC and Windows experience
  • Ability to collect data and draw valid conclusions
  • Talent for ensuring that nothing falls through the cracks on your watch
  • Ability to prioritize
  • A precise attention to detail
  • The attitude that anything worth doing is worth doing right - Every.Single.Time.
  • Ability to maintain confidentiality
  • The motivation to learn and constantly improve processes
  • Mindset of a team-player - you'll be ready to jump in and help on any Aither task

You might also bring:
  • 1 year benefit configuration experience within a Healthplan.
  • Excellent attention to detail.
  • Excellent communication and client facing and stakeholder skills.

Compensation Range: 60K-75K
Requirements
What you'll bring:
  • Talent for communicating clearly
  • Problem solving skills
  • Ability to focus on and meet a goal
  • PC and Windows experience
  • Ability to collect data and draw valid conclusions
  • Talent for ensuring that nothing falls through the cracks on your watch
  • Ability to prioritize
  • A precise attention to detail
  • The attitude that anything worth doing is worth doing right - Every.Single.Time.
  • Ability to maintain confidentiality
  • The motivation to learn and constantly improve processes
  • Mindset of a team-player - you'll be ready to jump in and help on any Aither task

You might also bring:
  • 1 year benefit configuration experience within a Healthplan.
  • Excellent attention to detail.
  • Excellent communication and client facing and stakeholder skills.

Apply