In this role, you will support, configure, and optimize Epic MyChart and related patient engagement ... Follow established change management, testing, and production support procedures * Provide end-user ...
In this role, you will support, configure, and optimize Epic MyChart and related patient engagement ... Follow established change management, testing, and production support procedures * Provide end-user ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
MyChart Bedside * Epic Monitor * Clinical Case Management Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a ...
PreOp PACU RN
Crown Point, IN · On-site
Promotes the use and sign-up of MyChart • Answers phone calls and requests in a professional and ... Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. • Maintains ...
PreOp PACU RN
Crown Point, IN · On-site
Promotes the use and sign-up of MyChart • Answers phone calls and requests in a professional and ... Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. • Maintains ...
Manager Epic Mychart information
What is the difference between Manager Epic Mychart vs Manager Epic Implementation?
| Aspect | Manager Epic Mychart | Manager Epic Implementation |
|---|---|---|
| Credentials | Epic certifications, healthcare IT experience | Epic certifications, project management skills |
| Work Environment | Healthcare settings, patient portal management | Healthcare IT projects, system deployment |
| Employer & Industry | Hospitals, clinics using Epic Mychart | Hospitals implementing Epic systems |
| Search & Comparison Intent | Understanding roles related to Epic Mychart | Differences in Epic system management roles |
Manager Epic Mychart focuses on managing patient portal services and user support within Epic Mychart, while Manager Epic Implementation oversees the deployment and integration of Epic systems across healthcare facilities. Both roles require Epic certifications but differ in scope—one centers on patient engagement, the other on system rollout and project management.
Full-time
Medical, Retirement
Posted 15 days ago
Deaconess Health System rating
6.7
Based on 156 frontline employees who took The Breakroom Quiz
532nd of 890 rated healthcare providers
Job description
We are seeking an experienced Application Analyst II - MyChart to join our Digital Technology Services (DTS) team. In this role, you will support, configure, and optimize Epic MyChart and related patient engagement applications that enhance the patient experience and improve access to care.
You will collaborate closely with clinical, operational, and technical teams to deliver solutions that support patient communication, digital access, scheduling, and ambulatory workflows. This position is ideal for someone who combines strong technical expertise with a passion for improving healthcare through technology.
Key Responsibilities
- Support, maintain, and optimize Epic MyChart and related patient-facing applications
- Configure workflows that support patient engagement, scheduling, messaging, and digital access initiatives
- Partner with clinical and operational stakeholders to gather requirements and translate business needs into effective system solutions
- Troubleshoot and resolve application issues, including complex escalations
- Support system upgrades, testing activities, and enhancement implementations
- Participate in projects that improve patient experience, operational efficiency, and system performance
- Ensure data integrity, application reliability, and compliance with organizational standards and best practices
- Serve as a subject matter expert (SME) for assigned applications
- Build and maintain MyChart functionality, including patient messaging, scheduling, and portal features
- Analyze workflows and recommend system improvements that enhance usability and efficiency
- Collaborate with DTS teams on integrations, interfaces, and data exchange processes
- Create and maintain documentation, including workflows, build standards, and support materials
- Follow established change management, testing, and production support procedures
- Provide end-user support, education, and training as needed
- Identify opportunities for application optimization and enhanced patient engagement
Required
- Bachelor's degree in Information Systems, Healthcare, Business, or a related field, or equivalent combination of education and experience
- Three or more years of experience supporting healthcare applications or enterprise systems
- Experience troubleshooting, supporting, and maintaining application systems
- Strong analytical, problem-solving, and critical-thinking skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and attention to detail
- Commitment to teamwork, customer service, and continuous improvement
- Experience supporting Epic MyChart or Epic Ambulatory applications
- Epic MyChart certification or related Epic certification, or the ability to obtain certification
- Experience with healthcare workflows, particularly patient access, ambulatory, or patient engagement processes
- Knowledge of system integrations, interfaces, testing methodologies, and application lifecycle support
- Experience with SQL, reporting tools, or data analysis
- Previous experience working within a healthcare information technology environment
- A meaningful role that directly supports patient engagement and access to care
- The opportunity to work with innovative healthcare technologies and Epic applications
- A collaborative environment that values teamwork and continuous improvement
- Professional development, Epic training, and career growth opportunities
- Competitive compensation with opportunities for annual increases and bonuses
- Tuition reimbursement
- Onsite childcare centers (Infant through Pre-K)
- Free access to fitness centers and health coaching resources
- Comprehensive healthcare and retirement benefits
- A workplace culture focused on innovation, service excellence, and making healthcare better for our patients and communities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Deaconess
Sourced by ZipRecruiter
Industry
Hospitals
Company size
1,001 - 5,000 Employees
Headquarters location
Evansville, IN, US
Year founded
1892