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Manager End User Computing Jobs in Michigan (NOW HIRING)

$19.75 - $27.25/hr

Basic knowledge of end-user computing, network-based PC/workstation systems, and hardware    ... Responsible for managing assets information, validation and conducting audits in the CMDB    ...

Posted today

... end-user computing environments while ensuring that US operations remain aligned with MoonLake ... Microsoft 365, Azure and Endpoint Management: Administer and continuously improve the Microsoft 365 ...

Posted today

Desktop Technician

Oxford, MI · On-site

$18.25 - $23/hr

We are seeking a Desktop Technician to support and maintain the end-user computing environment ... Support endpoint management platforms and assist with device provisioning, software deployment ...

Showing results 21-40

Manager End User Computing information

See Michigan salary details

$65.4K

$104.7K

$136.8K

How much do manager end user computing jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager end user computing in Michigan is $104,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of End User Computing jobs in Michigan?

The most popular types of End User Computing jobs in Michigan are:

What are popular job titles related to Manager End User Computing jobs in Michigan?

For Manager End User Computing jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Michigan look for?

The top searched job categories for Manager End User Computing jobs in Michigan are:

What cities in Michigan are hiring for Manager End User Computing jobs?

Cities in Michigan with the most Manager End User Computing job openings:

Infographic showing various Manager End User Computing job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $104,668 per year, or $50.3 per hour.

IT Operations Support Administrator

Peckham, Inc.

Battle Creek, MI • On-site

Full-time

Posted 3 days ago

New


Peckham Inc. rating

7.9

Company rating: 7.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

146th of 786 rated non-profit organizations


Job description

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*
*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*
Peckham Inc. - IT Operations Support Administrator
SUMMARY
The IT Operations Support Administrator position requires a focus on support for end-user computers, mobile devices, desktop operating systems, Android and iOS mobile devices, and timeclocks. Duties will include workstation implementations, maintenance, testing, patching, integration of new hardware and software, and coordination with other client technology groups. This role will have an emphasis on maintenance of documented operational policies and procedures in a complex and diverse computing environment.
MAIN DUTIES AND RESPONSIBILITIES
  • Acknowledges, troubleshoots, and resolves customer inquiries within established service level guidelines.
  • Provide direct support for hardware and software issues, including peripherals such as printers, keyboards, and audio/video equipment. Desktop support to be provided onsite or remotely, whenever possible.
  • Provides direct support for company-issued mobile devices, including following processes and procedures for procurement, configuration, and deployment of Android and iOS cell phones and tablets.
  • Applies industry best practices for maintaining the end user computing environment, including software delivery, telephony endpoints, supporting extensive client hardened environments, and assisting with accommodation requests.
  • Follows processes and procedures for accurate asset tracking.
  • Knowledge of asset management suites, such as Microsoft System Center Configuration Manager (SCCM) and/or Microsoft Intune, leveraged for maintenance of desktop clients including deploying task sequences and applications.
  • Administration of identity management including account creation, assigning proper permissions, and troubleshooting account problems.
  • Knowledge of a Virtual Desktop Infrastructure computing platform.

OTHER DUTIES AND RESPONSIBILITIES
  • Provide guidance for entry level service desk support personnel.
  • Provide general telephony support including endpoint installation, account management, and reporting administration.
  • Create and maintain technical and end user documentation of processes and procedures.
  • In conjunction with information assurance, apply best practices and judgement to ensure business objectives and risks are effectively managed.
  • Ensure compliance with standard practices, processes, and enterprise standards, in an ITIL environment.
  • Adherence to change management process.
  • After-hours support (evenings and weekends) will be required in an on-call, rotation basis.
  • Attend courses that improve personal skill sets to better serve the Peckham user community.
  • Maintain a safe and clean work environment.
  • Provide training for Peckham staff and team members as assigned.
  • Apply discretion in handling confidential information.
  • Utilize a collaborative team approach for all projects including Peckham staff, vendor consultants, and Peckham contracted customers.
  • Promotes Peckham's vision, values, and services to all customers and stakeholders.
  • Assists in maintaining organization wide quality standards.
  • Other related duties as requested and/or assigned.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
TRAVEL
This role requires occasional travel to other local sites (or community locations/vendors) up to 25% to support operational needs.
MINIMUM QUALIFICATIONS
  • High School Diploma or Equivalency
  • 1-3 years of experience in an IT help desk, technical support, or a desktop technician role.
  • A certification in CompTIA A+, CompTIA Sec+, or ITIL Fundamentals, or the ability to obtain one within the first year of employment.
  • As required by some customer contracts, Peckham employees may be required to obtain and maintain relevant professional certifications, security clearances as a condition of employment. This requirement will be determined based on the specific needs of the contract.
  • U.S. Citizenship required due to security clearances.
  • Ability to reliably travel to and from assigned worksites and community locations as needed.
  • Skilled in imaging PCs, setting up workstations, and supporting end users.
  • Knowledge of Windows/Azure Active Directory, Microsoft SCCM, Microsoft Intune, and Microsoft Windows operating systems.
  • Knowledge of ticketing systems (ServiceNow, Remedy, Jira, Zendesk, etc.) and basic ITSM methodologies.
  • Skilled in critical thinking and reasoning abilities to solve unique problems.

PREFERRED QUALIFICATIONS
  • An Associate's Degree or higher in a field closely related to Computer Technology
  • Skilled with tools such as Microsoft Teams, Microsoft SharePoint and remote desktop control tools.
  • Skilled in supporting Microsoft 365, Active Directory, Entra, and common enterprise applications
  • Skilled in project implementation.

COMPETENCIES
  • Customer Focus
  • IT Support Troubleshooting
  • Professional Development and Keeping Skills Current
  • Quality
  • Responsiveness
  • Team Work
  • Time Management
  • Use of Technology

PHYSICAL DEMANDS
  • The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis.
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

PHYSICAL DEMANDS
The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.
PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER
EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.
REASONABLE ACCOMMODATION FOR APPLYING NOTICE
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:
  • Click HERE and you will be directed to the ILRU Directory to find an agency in your area that can assist you
  • Click HERE and you will be directed to the American Jobs Center (AJC) finder to locate a center near you
  • Email us at careers@peckham.org
  • Call us at (517) 316-4000
  • Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Business Line:
Peckham IT
Location:
Battle Creek, MI
Worker Sub-Type:
Staff Member

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