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Bigfix Jobs in Michigan (NOW HIRING)

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Bigfix information

What are the key skills and qualifications needed to thrive in the Bigfix position, and why are they important?

To excel as a BigFix Administrator or Specialist, you need a strong background in systems administration, endpoint management, and security concepts, often supported by a degree in IT or related certifications. Expertise in using IBM BigFix, scripting languages (such as PowerShell or shell scripting), and familiarity with patch management tools are crucial. Effective problem-solving, attention to detail, and strong communication skills help in troubleshooting issues and collaborating with IT teams. These skills enable the successful management of large-scale IT environments, ensuring systems remain secure, up-to-date, and compliant.

What are some common challenges BigFix professionals face in their daily work?

BigFix professionals often encounter challenges such as managing software deployments across diverse operating systems, ensuring timely patching for security compliance, and troubleshooting failed patches or fixlet actions. They also regularly coordinate with cross-functional IT teams to align endpoint management strategies and address urgent vulnerabilities as they arise. Staying up to date with platform updates and evolving security threats is essential, which requires ongoing learning and adaptability. Building strong collaborative relationships with other IT staff can help streamline solutions and improve overall endpoint security in the organization.

What is a BigFix job?

A BigFix job typically involves managing and securing IT infrastructure using HCL BigFix, a systems management software. Responsibilities include deploying patches, automating software installations, enforcing security policies, and ensuring compliance across endpoints. Professionals in this role monitor system health, remediate vulnerabilities, and optimize IT operations. It requires expertise in BigFix Console, relevance language, scripting, and endpoint management.

What are the most commonly searched types of Bigfix jobs in Michigan? The most popular types of Bigfix jobs in Michigan are:
What are popular job titles related to Bigfix jobs in Michigan? For Bigfix jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Bigfix job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution.
IT Customer Support Specialist - Ann Arbor

IT Customer Support Specialist - Ann Arbor

Jamison Professional Services

Ann Arbor, MI • On-site

Full-time

Posted 6 days ago


Job description

Job Summary:
Jamison Professional Services, Inc. is currently seeking a qualified and motivated candidate for the position of IT Customer Support Specialist – Level 1. The role involves providing IT operational support services, including user account maintenance and equipment deployment, while ensuring a high level of customer service in both virtual and physical meeting environments.
Responsibilities:
• Physically deploy new workstations/laptops to new personnel offices/cubicles.
• Ensure equipment is functioning properly when deployed.
• Recall IT equipment when a user departs.
• Adds/deletes/modifies user accounts in Microsoft Windows Active Directory Server.
• Adds/deletes/modifies user accounts in Gmail implementation.
• Adds/deletes/modifies users membership in Gmail mailing groups.
• Adds/deletes/modifies users accounts in Google Voice.
• Utilize Webmin control panel to patch a variety of Linux systems, including servers and workstations.
• Utilize Big Fix implementation to patch a variety of Linux, Windows, and macOS operating systems.
• Utilize PDQ Deploy/Inventory to patch applications when needed.
• Assist users with scheduling both virtual and in person meetings in the designated conference spaces.
• Troubleshoot both virtual and physical issues in support of the meetings being held in the conference spaces.
Qualifications:
Required:
• High School Diploma or equivalent
• Knowledge of Google Workspaces (Calendar, Gmail, Docs, Sheets, Slides and Meet)
• Knowledge of Linux operating system update software (Webmin, apt)
• Knowledge of Windows operating system update software (Windows Update, PDQ, IBM BigFIX)
• Knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint)
• Knowledge of Audio/Video Equipment basic functionality (projectors, webcams, microphones, speakers, amplifiers)
• Must be able to pass a Federal Background check
Company:
Jamison Professional Services specialize in providing professional industry, administrative, healthcare, court reporters & document/record. Founded in 1993, the company is headquartered in West Point, USA, with a team of 51-200 employees. The company is currently Growth Stage.