Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Work closely with other IT teams (Security, Identity, End User Computing, etc.) to ensure smooth integration and handover of solutions. Hold Microsoft and other vendors accountable for SLA and ...
Work closely with other IT teams (Security, Identity, End User Computing, etc.) to ensure smooth integration and handover of solutions. Hold Microsoft and other vendors accountable for SLA and ...
Customer Service Engineer
Southfield, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Southfield, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Southfield, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Southfield, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
Customer Service Engineer
Dearborn, MI · On-site
... end-user computing environment. Responsibilities • Performs basic and moderately complex ... OEM Certifications as directed by Management • Knowledge of relevant software and hardware ...
... end-user computing, identity, collaboration platforms, and vendors to inform risk, cost, timing ... Significant M&A experience with direct responsibility for IT workstreams across diligence, Day 1, ...
... end-user computing, identity, collaboration platforms, and vendors to inform risk, cost, timing ... Significant M&A experience with direct responsibility for IT workstreams across diligence, Day 1, ...
... end-user computing, identity, collaboration platforms, and vendors to inform risk, cost, timing ... What You'll Need: • Significant M&A experience with direct responsibility for IT workstreams ...
... end-user computing, identity, collaboration platforms, and vendors to inform risk, cost, timing ... What You'll Need: • Significant M&A experience with direct responsibility for IT workstreams ...
Helpdesk Technician II
Troy, MI · On-site
$20 - $22/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
Troy, MI · On-site
$20 - $22/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Helpdesk Technician II
$18.75 - $25.50/hr
Our offers include efficient, cost-reducing services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings ...
Plant IT Manager
Auburn Hills, MI · On-site
$125K - $145K/yr
Direct all day-to-day IT operations within the manufacturing facility. * Provide leadership ... Ensure end-user computing devices are deployed and maintained according to established corporate ...
Quick apply
Plant IT Manager
Auburn Hills, MI · On-site
$125K - $145K/yr
Direct all day-to-day IT operations within the manufacturing facility. * Provide leadership ... Ensure end-user computing devices are deployed and maintained according to established corporate ...
End user computing platforms across diverse user bases * Ensure consistent service levels (SLAs ... Experience influencing direct and indirect authority across entities. * Strong financial and ...
End user computing platforms across diverse user bases * Ensure consistent service levels (SLAs ... Experience influencing direct and indirect authority across entities. * Strong financial and ...
End user computing platforms across diverse user bases * Ensure consistent service levels (SLAs ... Experience influencing direct and indirect authority across entities. * Strong financial and ...
End user computing platforms across diverse user bases * Ensure consistent service levels (SLAs ... Experience influencing direct and indirect authority across entities. * Strong financial and ...
IT Infra Engineer or IT operations support Engineer(W2 Position)
Dearborn, MI · On-site
$40 - $45/hr
... end-user computing). * Familiarity with IT Service Management (ITSM) frameworks (e.g., ITIL ... Direct No: +1(248) 266-0910 E Mail: praveen@megansoft.com
Quick apply
IT Infra Engineer or IT operations support Engineer(W2 Position)
Dearborn, MI · On-site
$40 - $45/hr
... end-user computing). * Familiarity with IT Service Management (ITSM) frameworks (e.g., ITIL ... Direct No: +1(248) 266-0910 E Mail: praveen@megansoft.com
Experience with end-user computing environments (Windows, macOS, mobile platforms) and enterprise tooling (M365, Azure). * Familiarity with service desk platforms, endpoint management, and ...
New
Experience with end-user computing environments (Windows, macOS, mobile platforms) and enterprise tooling (M365, Azure). * Familiarity with service desk platforms, endpoint management, and ...
New
Service Desk Lead
Novi, MI · On-site
Experience with end-user computing environments (Windows, macOS, mobile platforms) and enterprise tooling (M365, Azure). * Familiarity with service desk platforms, endpoint management, and ...
New
Service Desk Lead
Novi, MI · On-site
Experience with end-user computing environments (Windows, macOS, mobile platforms) and enterprise tooling (M365, Azure). * Familiarity with service desk platforms, endpoint management, and ...
New
... company's end-user computing environment. * Where required, administer and resolve issues with ... Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high ...
... company's end-user computing environment. * Where required, administer and resolve issues with ... Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high ...
Director End User Computing information
How does a Director of End User Computing typically collaborate with other IT and business departments?
A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.
What are the key skills and qualifications needed to thrive as a Director of End User Computing, and why are they important?
To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.
What is the difference between Director End User Computing vs Network Administrator?
| Aspect | Director End User Computing | Network Administrator |
|---|---|---|
| Credentials | IT management certifications, leadership experience | Network certifications (e.g., CCNA, CompTIA Network+) |
| Work Environment | Strategic planning, team leadership, vendor management | Network setup, troubleshooting, maintenance |
| Employer & Industry Usage | Large enterprises, IT departments, technology firms | Organizations with complex network infrastructure |
| Search & Comparison Intent | Understanding leadership roles in IT | Technical network management skills |
The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.
What does a Director of End User Computing do?
A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.
What are the most commonly searched types of End User Computing jobs in Michigan? The most popular types of End User Computing jobs in Michigan are:
What are popular job titles related to Director End User Computing jobs in Michigan? For Director End User Computing jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director End User Computing jobs in Michigan look for? The top searched job categories for Director End User Computing jobs in Michigan are:
What cities in Michigan are hiring for Director End User Computing jobs? Cities in Michigan with the most Director End User Computing job openings:
Job description
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951