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Director End User Computing Jobs in Michigan (NOW HIRING)

THE NEW-INDY GROUP

Site ITOT Support Specialist

Holland, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role serves as the primary on-site technology resource, responsible for supporting network infrastructure, operational technology (OT), end-user computing systems, and business-critical ...

Deloitte

M&A IT Senior Consultant

Detroit, MI · On-site

They provide subject matter knowledge across critical components of IT (e.g., infrastructure, applications, IT operations, IT finances and expenses, Active Directory, end-user computing, messaging ...

Deloitte

M&A I&D IT Manager

Detroit, MI

$94K - $115K/yr

They provide subject matter knowledge across critical components of IT (e.g., infrastructure, applications, IT operations, IT finances and expenses, Active Directory, end-user computing, messaging ...

Infosys

SCCM Support Engineer

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... end-user computing solutions. • Develop and deploy scripts for automation and configuration tasks. Preferred Skill and Experience • Knowledge of security best practices for endpoint management ...

Wayne Health

Desktop Support Technician II

Detroit, MI · On-site

$20 - $25.50/hr

Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware ... Knowledge of computing functions for Windows-based PCs; basic knowledge of Mac computers.

Detroit IT

Service Desk Technician

Birmingham, MI · On-site

Provides first and second-tier support for the efficient resolution of IT end-user-related ... other computing devices. * Participate in projects as necessary. * Assist project team in post ...

Tekton

User Support Specialist

Grand Rapids, MI

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a User Support Specialist, you will provide world-class support to end users so their entire ... Direct supervisor * Head of User Services How to apply * About the department * The User Services ...

Tekton

User Support Specialist

Grand Rapids, MI · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a User Support Specialist, you will provide world-class support to end users so their entire ... Direct supervisor * Head of User Services How to apply * About the department * The User Services ...

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All JobsEnd User Computing JobsDirector End User Computing JobsDirector End User Computing Jobs in Michigan

Director End User Computing information

What does a director of end user computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.

What are the key skills and qualifications needed to thrive as a director of end user computing?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

How does a director of end user computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What are the most commonly searched types of End User Computing jobs in Michigan?

The most popular types of End User Computing jobs in Michigan are:

What are popular job titles related to Director End User Computing jobs in Michigan?

For Director End User Computing jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director End User Computing jobs in Michigan look for?

The top searched job categories for Director End User Computing jobs in Michigan are:

What cities in Michigan are hiring for Director End User Computing jobs?

Cities in Michigan with the most Director End User Computing job openings:

Director End User Computing jobs near you
Infographic showing various Director End User Computing job openings in Michigan as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 76% In-person, 8% Hybrid, and 16% Remote job distribution.

Site ITOT Support Specialist

THE NEW-INDY GROUP

Holland, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

IT & OT Site Administrator at Shoreline Container and Packaging
Join Our Team
New-Indy Containerboard (NICB) is seeking a highly motivated and technically skilled IT & OT Site Administrator to support and optimize the technology infrastructure within our manufacturing operations. This role serves as the primary on-site technology resource, responsible for supporting network infrastructure, operational technology (OT), end-user computing systems, and business-critical applications that enable our 24/7 manufacturing environment.
The ideal candidate is a proactive problem-solver who can effectively bridge the gap between Information Technology (IT) and Operational Technology (OT), while building strong relationships across departments to drive innovation, operational excellence, and continuous improvement.
Position Summary
The IT & OT Site Administrator leads day-to-day technology support and problem resolution while ensuring alignment with NICB's IT & OT policies, standards, and strategic objectives. This position serves as a key liaison between site operations and the Enterprise IT & OT organization, helping implement technology initiatives that improve reliability, productivity, and business performance.
Key Responsibilities
Technical Support & Problem Resolution
  • Resolve escalated IT and OT support tickets and technical issues throughout the site.
  • Identify root causes of recurring issues and implement long-term solutions.
  • Provide technical support and training to end users to maximize technology effectiveness.
  • Maintain documentation for systems, network connectivity, support procedures, and subject matter experts.
  • Manage vendor support agreements and coordinate external technical resources as needed.
  • Collaborate with Enterprise Security teams to identify and mitigate site-specific cybersecurity risks.
  • Ensure the reliability and performance of site technology systems supporting manufacturing operations.

Strategy, Planning & Continuous Improvement
  • Develop site-level subject matter experts and support training initiatives.
  • Monitor incident trends and communicate emerging issues to leadership.
  • Partner with business process owners to develop and maintain Business Continuity Plans.
  • Identify opportunities to improve operational efficiency through technology solutions and process optimization.
  • Support continuous improvement efforts by leveraging best practices from both site operations and Enterprise IT & OT teams.

Project Management & Technology Initiatives
  • Assist in planning, monitoring, and executing IT & OT projects.
  • Track project milestones, deliverables, budgets, timelines, and resource requirements.
  • Collaborate with management and production teams to identify operational challenges and technology opportunities.
  • Develop business cases, project scopes, objectives, implementation plans, and return-on-investment analyses.
  • Prepare and deliver project updates, reports, presentations, and technical documentation.
  • Support software deployments, system integrations, infrastructure upgrades, and other technology initiatives.

Qualifications
Education & Experience
  • Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field; equivalent work experience will be considered.
  • Experience working in or supporting a manufacturing environment preferred.
  • Experience supporting both Information Technology (IT) and Operational Technology (OT) environments.
  • Experience managing cross-functional teams, projects, and business processes.

Technical Knowledge
  • Strong knowledge of Microsoft operating systems and networking protocols.
  • Experience with computer hardware, networking, and system administration.
  • Advanced proficiency with Microsoft Office applications and application support.
  • Experience with system backups, disaster recovery, and administrative functions.
  • Familiarity with ITIL principles and service management best practices.
  • Preferred experience with:
    • OSIsoft PI
    • Majiq Elixir
    • IBM Maximo
    • QISoft

Skills & Competencies
  • Exceptional analytical and problem-solving skills.
  • Strong organizational skills with attention to detail and documentation.
  • Excellent customer service mindset and interpersonal abilities.
  • Outstanding verbal and written communication skills.
  • Ability to communicate technical concepts to non-technical users.
  • Highly self-motivated, resourceful, and capable of working independently.
  • Ability to prioritize and manage multiple tasks in a fast-paced manufacturing environment.
  • Strong collaboration and relationship-building skills.

Work Environment & Physical Requirements
  • Full-time, on-site position supporting a 24/7 manufacturing operation.
  • Standard 40-hour work week with emergency call-in availability as needed.
  • Ability to lift up to 40 pounds without assistance.
  • Ability to use computer equipment, tools, and related technology devices.
  • Ability to participate in meetings, presentations, and plant-floor activities.
  • Occasional travel may be required to support software implementations, system integrations, and other technology initiatives.

Why Join New-Indy Containerboard?
  • At New-Indy Containerboard, technology plays a critical role in driving operational excellence. This position offers the opportunity to work at the intersection of IT and manufacturing, influence strategic technology initiatives, and contribute directly to the success of a modern manufacturing operation. If you are passionate about solving complex technical challenges, building strong business relationships, and driving continuous improvement, we encourage you to apply.

Benefits & Perks:
  • Medical, Dental, & Vision coverage
  • Health Savings Account (HSA) option with company contribution
  • 401k plan & generous company match
  • Short- & Long-Term Disability coverage (company paid)
  • Life Insurance & AD&D coverage (company paid)
  • Employee Assistance Program
  • Great Paid Time Off policy
  • 9 paid holidays
  • Gym reimbursement program
  • Quality time invested in your training and development

Who is Shoreline Container?
  • For over 100 years, Michigan and our neighboring states have led the world in manufacturing. For nearly half of those years, Shoreline Container has been a growing partner to that manufacturing base by designing and producing custom container and packaging solutions
  • We have a staff of nearly 250 people working in multiple shifts, all dedicated to engineering and building the right solutions for our customers
  • We advocate for training and educating our employees, so they have the skills to be successful in the manufacturing environment
  • Shoreline is a partner in Five Star Sheets, one the nations premier corrugated sheet manufacturers. We are committed to continually improve, while providing our customers with outstanding packaging through Quality, Service & Design

We think outside (and inside) the box when it comes to producing the best products for our customers. We value our team by treating employees with respect and listening to their needs. Join the Shoreline Container Family and take your career to the next level. Apply today!
Pay: $66,000 + based on experience

Apply