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Manager End User Computing Jobs in Indiana (NOW HIRING)

Working with managers and cross-functional teams to validate outputs, communicate recommendations ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...

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... corporate computing devices, end-user services, and core workplace technologies across the ... Ability to manage multiple priorities, stay organized, and resolve issues efficiently. * Commitment ...

Reports to the Application Manager. Responsibilities are the coordination of assigned computer ... Performs general consulting and serves as a liaison with Beacon Health System end-user departments ...

Reports to the Application Manager. Responsibilities are the coordination of assigned computer ... Performs general consulting and serves as a liaison with Beacon Health System end-user departments ...

... computing environment. * Where required, administer and resolve issues with associated end-user ... manager to gain assistance when complex issues arise. Qualifications To perform this job ...

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Manager End User Computing information

See Indiana salary details

$71.4K

$114.3K

$149.4K

How much do manager end user computing jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager end user computing in Indiana is $114,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,900.00 and $110,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Indiana? For Manager End User Computing jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Indiana look for? The top searched job categories for Manager End User Computing jobs in Indiana are:
Infographic showing various Manager End User Computing job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $114,271 per year, or $54.9 per hour.

2nd Shift BTS (IT) Specialist I

Boar's Head Brand

New Castle, IN

Full-time

Re-posted 6 days ago


Boar's Head rating

7.5

Company rating: 7.5 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

154th of 436 rated food and drinks producers


Job description

Hiring Company: Boar's Head Provisions Co., Inc.Overview:Installs, modifies, configures, and repairs computer hardware and software systems, and provides technical and functional assistance to system users.
Perform oversight and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI's and Performance Metrics.
Installs, configures, troubleshoots, and upgrades computer related production equipment, such as labeling equipment, shop floor data collection terminals, hand-held terminals, HMI's, etc.
Tier 1 support and administration of telephony and voicemail systems. Installs and maintains physical equipment, user assignment of extensions, backbone cabling, phone lines, and fax devices. Acts as liaison between equipment vendors and the company.
Provides support in the administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the BTS Systems Support Supervisor, BTS Systems Support Manager, and/or Network & Security Team.
Implements, Maintains, & Supports any current or future electronic and technical systems, end user computing, or process execution systems, as required.
Installs, configures, monitor's, troubleshoots, and maintains stand-alone/network printers, mobile printers, label printers and/or Multi-Function Devices.
Creates, Updates, and maintains Standard Operating Procedures, How to Documents and Work Instructions at the direction and/or request of the BTS Systems Support Supervisor, BTS Systems Support Manager. Reviews documentation for accuracy and integration into Knowledge Management System.Job Description:

Essential Duties and Responsibilities

  • Installs or assists in installation of hardware and peripheral components, such as HMI's/MMI's, mobile devices, monitors, keyboards, printers, and other similar or related equipment.
  • Installs/Configures specified software packages, such as operating systems, standard applications that would include but not limited to Microsoft Office Applications Suite, Windows current or future operating systems, proprietary ERP applications, custom applications, etc.
  • Instructs & Trains users in use of equipment, software, and manuals, including one on one training, and the creation of value added documentation. Provides additional and continued training as need in support of integrated hardware & software systems.
  • Performs infrastructure troubleshooting to isolate and diagnose common network or communication related problems.
  • Upgrades infrastructure hardware and software components as required and at the direction of IT System Support Supervisor, IT System Support Manager, and/or Network & Security Team.
  • Installs and troubleshoots wiring as required for local area network and telephony systems, including isolated or segmented networks.
  • Monitor functioning of manufacturing, distribution IT equipment to ensure systems operate in conformance with specifications.
  • Perform Preventive Maintenance on computers, HMI's, labeling & printing devices, peripherals, etc.
  • Support IT Technical Teams & IT Operations Team in continued expansion and ongoing support of Infrastructure & Server Equipment, including but not limited to UPS, Servers, Switch Gear, Storage, etc..
  • Administration of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on continuous improvement and emphasis on root cause analysis.

Education and Experience

  • H.S. diploma, Technical. Electronic/Computer Training or Certifications, Two (2) years of college a plus.
  • One (1) to three (3) years of experience in a technical supported manufacturing or distribution environment a plus. Related Help Desk, Desktop, & Network Troubleshooting experience a plus.
  • A+ Certification a Plus, ITIL Certification a Plus

Additional Responsibilities

  • Additional responsibilities as directed by the IT Systems Support Supervisor, BTS Systems Support Manager or Director, IT Systems Support, Service Support, Plant Automation.

Work Environment

  • Ability to work various hours, including 2nd/3rd shift & weekends. Work schedules vary based on production needs: will include extended hours and weekend work.
  • Ability to work in confined areas, ceilings, and attic spaces to support infrastructure hardware or backbone cabling.
  • Ability to lift up to 50 lbs. in order to move and/or install necessary equipment.
  • Ability to work in refrigerated (34-38 degree) environment for prolonged periods.
  • Ability to work in high temperature areas (attic space) for prolonged periods.
  • Willing to travel if necessary for training & on-site systems support.
Location:New Castle, INTime Type:Full timeDepartment:Management Information Systems

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