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Manager Debit Card Dispute Jobs (NOW HIRING)

Debit Card Specialist

Wyoming, MI · On-site

$56K - $76K/yr

You also build in time for monthly audit support, required training, and manager-directed ... Role Summary As a Debit Card Specialist, you will support Debit Card Services by ensuring accurate ...

... all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver ... Responsibilities include operational processing, card dispute management, regulatory compliance ...

... management tools, imaging systems, IP/device data, customer history, and transaction-level evidence. * Support debit card dispute and chargeback processes, including claim intake, processor case ...

... all credit, debit, and ATM/ITM operations. This position serves as a trusted problem-solver ... Responsibilities include operational processing, card dispute management, regulatory compliance ...

Accounting Clerk

Circle Pines, MN · On-site

$55K - $65K/yr

... Manage debit card dispute cases by tracking documentation, processing claims, and following established resolution procedures. • Enter invoices and employee expense submissions, route items for ...

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Manager Debit Card Dispute information

What is the difference between Manager Debit Card Dispute vs Debit Card Dispute Specialist?

AspectManager Debit Card DisputeDebit Card Dispute Specialist
CredentialsRelevant banking or financial certifications, managerial experienceFinancial certifications, customer service skills
Work EnvironmentBank branches, financial institutions, team managementCall centers, customer support centers, banking institutions
Employer & IndustryBanks, credit unions, financial service providersBanks, credit card companies, financial institutions
Search & Comparison IntentUnderstanding managerial roles in dispute resolutionLearning about dispute resolution specialists' responsibilities

The main difference between a Manager Debit Card Dispute and a Debit Card Dispute Specialist lies in their roles and responsibilities. Managers oversee dispute processes, handle escalations, and manage teams, often requiring managerial experience and certifications. Dispute specialists focus on resolving individual disputes, customer interactions, and processing claims. Both roles are essential in banking and financial services, but they differ in scope and level of responsibility.

What cities are hiring for Manager Debit Card Dispute jobs? Cities with the most Manager Debit Card Dispute job openings:
What are the most commonly searched types of Debit Card Dispute jobs? The most popular types of Debit Card Dispute jobs are:
What states have the most Manager Debit Card Dispute jobs? States with the most job openings for Manager Debit Card Dispute jobs include:
Debit Card Specialist

Debit Card Specialist

Mercantile Bank

Wyoming, MI • On-site

$56K - $76K/yr

Full-time

Life, Retirement, PTO

Posted 8 days ago


Job description

Join Mercantile Bank as a Full-Time Debit Card Specialist, where your role will be pivotal in driving customer satisfaction and innovation within our banking services. This position offers the exciting opportunity to engage with technology and financial products that are shaping the future of banking. Collaborate with a dynamic team that values problem-solving and excellence, all while maintaining a customer-centric approach.
Why Mercantile Bank?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
You start by reviewing the day's queue and key reports, then prioritize items that impact customers immediately. Throughout the day, you follow up on open questions and confirmations, aiming to close the loop by end of business day with courteous, well-documented communication. You set aside focused time to complete department routines-balancing, report validation, and customer-related maintenance verification.
As requests come in, you coordinate smoothly with coworkers, other departments, and vendors, keeping messages clear, concise, and professional. You also build in time for monthly audit support, required training, and manager-directed initiatives. Periodically, you contribute to workflow documentation and special projects, and you may participate in bank-sponsored community events that promote Mercantile Bank.
Role Summary
As a Debit Card Specialist, you will support Debit Card Services by ensuring accurate card maintenance, timely issue resolution, and a consistently high standard of service for internal and external customers. This role exists to protect the customer experience, reduce operational risk, and keep debit card processes running smoothly.
Key responsibilities include processing debit card updates and adjustments, completing daily balancing and reporting, producing customer notices/letters, supporting monthly audit activities, and assisting with special projects and workflow documentation. You will also partner with teammates, other departments, and vendors while complying with all laws, regulations, and bank procedures.
Required qualifications/skills:
- 1-3 years of relevant experience; prior bank card operations experience preferred
- Customer service, data entry, and strong attention to detail
- Clear verbal/written communication and sound problem-solving skills
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience with Fiserv/Navigator/Director/EFT preferred
- Personal mobile device available for system sign-in and emergency procedures
Schedule:
Monday - Friday 8:00am - 5:00pm. Hybrid work ability after initial training period.