ZipRecruiter

Log In

1

Manager Debit Card Dispute Jobs (NOW HIRING)

landmarkcu

Debit Card Specialist

Brookfield, WI · On-site

Reports to the Manager, Debit Cards. Provides operational and member support for the debit card product by monitoring performance, resolving complex issues, and ensuring consistent service delivery.

Heartland Bank and Trust Company

$21.49 - $24.54/hr

Provide clear and concise debit dispute decisions within established guidelines. * Complete ... management decide on potential changes to fraud rules. * Answer inquiries received through help ...

previous pagenext page

Showing results 21-40

All JobsLegal JobsLegal Specialist JobsMediator JobsManager Debit Card Dispute Jobs

Manager Debit Card Dispute information

What is the difference between Manager Debit Card Dispute vs Debit Card Dispute Specialist?

AspectManager Debit Card DisputeDebit Card Dispute Specialist
CredentialsRelevant banking or financial certifications, managerial experienceFinancial certifications, customer service skills
Work EnvironmentBank branches, financial institutions, team managementCall centers, customer support centers, banking institutions
Employer & IndustryBanks, credit unions, financial service providersBanks, credit card companies, financial institutions
Search & Comparison IntentUnderstanding managerial roles in dispute resolutionLearning about dispute resolution specialists' responsibilities

The main difference between a Manager Debit Card Dispute and a Debit Card Dispute Specialist lies in their roles and responsibilities. Managers oversee dispute processes, handle escalations, and manage teams, often requiring managerial experience and certifications. Dispute specialists focus on resolving individual disputes, customer interactions, and processing claims. Both roles are essential in banking and financial services, but they differ in scope and level of responsibility.

What cities are hiring for Manager Debit Card Dispute jobs?

Cities with the most Manager Debit Card Dispute job openings:

What are the most commonly searched types of Debit Card Dispute jobs?

The most popular types of Debit Card Dispute jobs are:

What states have the most Manager Debit Card Dispute jobs?

States with the most job openings for Manager Debit Card Dispute jobs include:

Manager Debit Card Dispute jobs near you

Debit Card Specialist

Landmark Credit Union

Brookfield, WI • On-site

Full-time

Re-posted 21 days ago

Landmark Credit Union rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

NATURE AND SCOPE:
Reports to the Manager, Debit Cards. Provides operational and member support for the debit card product by monitoring performance, resolving complex issues, and ensuring consistent service delivery. Supports reporting, process execution, and continuous improvement efforts, while contributing to product initiatives that enhance card usage and member experience. Serves as a key resource for escalated inquiries and operational problem resolution, partnering with internal teams to address issues and optimize workflows. Maintains a strong understanding of debit card processes, systems, and regulatory requirements, ensuring compliance with all applicable policies and regulations.
REQUIREMENTS:
1. High school diploma or equivalent, and minimum two years financial experience. Experience in debit cards preferred.
2. Experience with or ability to gain proficiency in all programs and systems used for this job.
3. Successful experience with the development and implementation of operational plans and procedures that ensure a consistent member experience and regulatory compliance.
4. Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
5. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
6. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
PRINCIPAL ACCOUNTABILITIES:
1. Monitors debit card performance through reporting and proactively identifies operational issues.
2. Responds to and resolves member inquiries, including escalated and complex issues.
3. Provides second-level support for debit card-related issues and educates internal associates on products, services, and cross-selling opportunities
4. Troubleshoots transaction failures, declines, or processing issues.
5. Supports the development and implementation of procedures to ensure consistent member experience and operational efficiency
6. Researches any production issues that impact debit card usage and apply independent judgement to resolve non-routine issues.
7. Supports debit card product initiatives, including interchange optimization, inventory management, and spend campaigns.
8. Ensures compliance with applicable regulations, policies, and procedures while maintaining data confidentiality.
9. Performs other duties as assigned.
EEO/Veterans/Disabled

What Landmark Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply