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Manager Debit Card Dispute Jobs in Indiana (NOW HIRING)

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Manager Debit Card Dispute information

What is the difference between Manager Debit Card Dispute vs Debit Card Dispute Specialist?

AspectManager Debit Card DisputeDebit Card Dispute Specialist
CredentialsRelevant banking or financial certifications, managerial experienceFinancial certifications, customer service skills
Work EnvironmentBank branches, financial institutions, team managementCall centers, customer support centers, banking institutions
Employer & IndustryBanks, credit unions, financial service providersBanks, credit card companies, financial institutions
Search & Comparison IntentUnderstanding managerial roles in dispute resolutionLearning about dispute resolution specialists' responsibilities

The main difference between a Manager Debit Card Dispute and a Debit Card Dispute Specialist lies in their roles and responsibilities. Managers oversee dispute processes, handle escalations, and manage teams, often requiring managerial experience and certifications. Dispute specialists focus on resolving individual disputes, customer interactions, and processing claims. Both roles are essential in banking and financial services, but they differ in scope and level of responsibility.

What are the most commonly searched types of Debit Card Dispute jobs in Indiana? The most popular types of Debit Card Dispute jobs in Indiana are:
What cities in Indiana are hiring for Manager Debit Card Dispute jobs? Cities in Indiana with the most Manager Debit Card Dispute job openings:

Card Operations Associate - Payment Operations

WesBanco Bank, Inc.

New Albany, IN • On-site, Remote

Full-time

Posted 8 days ago


WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

108th of 170 rated banks


Job description

SUMMARY:
The Card Operations Associate is responsible for performing various operational support duties relating to the WesBanco debit card, commercial credit card, other card related functions. Performs a variety of daily tasks; reviews reports; provides assistance via telephone or email in response to banking center inquiries; processes data entry information through various task related electronic systems; and performs other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensures accurate and timely processing of debit card, commercial credit card, and other card related functions.
Collaborates with peers and leaders effectively.
Demonstrates a willingness to change processes and technological capabilities.
Willingness to learn new systems and processing in order to streamline and scale work.
Performs work within customer service level expectations and key vendor processing timelines.
Performs daily work as defined with accuracy.
Reviews and processes debit card requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems.
Performs transactions within associated compliance and requirements.
Analyzes transactional risk and reasonableness in accordance with bank guidelines.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Ability to interact effectively within a team and with customers they service.
Demonstrated ability to manage priorities and meet critical deadlines as defined.
Strong organizational and prioritization skills.
Team player with a positive outlook.
Demonstrated proficiency in basic computer applications such as Microsoft Office and ability to learn various applications.
Ability to learn various Banking Software programs
High School Diploma or General Education Degree (GED) required.
Banking experience preferred.

What WesBanco employees say

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