Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...
Sr. Customer Success Manager
Passaic, NJ · On-site
Sr. Customer Success Manager Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables ...
Sr. Customer Success Manager
Passaic, NJ · On-site
Sr. Customer Success Manager Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Manager, Customer Success
Manhattan, NY · On-site
$137K - $147K/yr
Manager, Customer Success Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships ...
Manager, Customer Success
Manhattan, NY · On-site
$137K - $147K/yr
Manager, Customer Success Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager At Violet, we're on a mission to create more human, identity-centered healthcare. We all deserve to be cared for by clinicians and care providers that understand our ...
New
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager At Violet, we're on a mission to create more human, identity-centered healthcare. We all deserve to be cared for by clinicians and care providers that understand our ...
New
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible ...
Manager, Customer Success
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Quick apply
Manager, Customer Success
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Customer Success Manager
Manhattan, NY · On-site
$90K - $100K/yr
Customer Success Manager New York About Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use ...
Customer Success Manager
Manhattan, NY · On-site
$90K - $100K/yr
Customer Success Manager New York About Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management ...
Customer Success Manager
Manhattan, NY · On-site
Customer Success Manager Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management ...
Customer Success Manager
New York, NY · On-site
$120K - $160K/yr
Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...
Customer Success Manager
New York, NY · On-site
$120K - $160K/yr
Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...
Manager, Customer Success
New York, NY · On-site
Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...
Quick apply
Manager, Customer Success
New York, NY · On-site
Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...
Customer Success Manager
Manhattan, NY · On-site
$120K - $160K/yr
Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...
Customer Success Manager
Manhattan, NY · On-site
$120K - $160K/yr
Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...
Customer Success Manager
Manhattan, NY · On-site
Advantage: experience in either - account management, customer success, professional services * Advantage: SAAS / Tech industry experience Additional Information All your information will be kept ...
Customer Success Manager
Manhattan, NY · On-site
Advantage: experience in either - account management, customer success, professional services * Advantage: SAAS / Tech industry experience Additional Information All your information will be kept ...
Manager Customer Success Manager information
See Ridgewood, NJ salary details
$23.3K - $30.6K
4% of jobs
$30.6K - $37.9K
10% of jobs
$43.8K is the 25th percentile. Wages below this are outliers.
$37.9K - $45.2K
14% of jobs
$45.2K - $52.5K
16% of jobs
The median wage is $58.8K / yr.
$52.5K - $59.8K
7% of jobs
$59.8K - $67.1K
10% of jobs
$70.8K is the 75th percentile. Wages above this are outliers.
$67.1K - $74.5K
29% of jobs
$74.5K - $81.8K
4% of jobs
$81.8K - $89.1K
3% of jobs
$89.1K - $96.4K
1% of jobs
$96.4K - $103.7K
2% of jobs
$23.3K
$62.1K
$103.7K
How much do manager customer success manager jobs pay per year?
As of Aug 6, 2026, the average yearly pay for manager customer success manager in Ridgewood, NJ is $62,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?
To thrive as a Customer Success Manager, you need a strong understanding of customer relationship management, account management, and a background in business or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, customer support platforms, and data analytics tools is typically required. Outstanding communication, active listening, problem-solving, and empathy are soft skills that help you build trust and resolve client issues effectively. These skills are essential for driving customer satisfaction, retention, and long-term business growth.
What is a customer success manager?
A Customer Success Manager (CSM) is a professional responsible for building strong relationships with customers and ensuring they achieve their desired outcomes while using a company’s products or services. CSMs proactively address customer needs, provide support, and work to maximize customer satisfaction and retention. They often serve as a bridge between customers and internal teams, helping to resolve issues, identify upsell opportunities, and guide users toward best practices.
How does a manager customer success manager typically collaborate with other departments to improve client satisfaction?
A Manager Customer Success Manager regularly works cross-functionally with teams such as Sales, Product, and Support to ensure clients receive seamless service. They often coordinate with Product teams to relay customer feedback and advocate for feature improvements, and with Sales to ensure smooth handoffs and align on customer goals. This collaborative approach helps anticipate client needs, resolve issues quickly, and drive overall customer satisfaction. Building strong internal relationships is key to proactively addressing challenges and ensuring the customer's voice is heard throughout the organization.
What is the difference between Manager Customer Success Manager vs Customer Support Manager?
| Aspect | Manager Customer Success Manager | Customer Support Manager |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling customer inquiries, troubleshooting, and resolving issues |
| Required Skills | Customer relationship management, strategic planning, communication | Technical knowledge, problem-solving, communication |
| Work Environment | Proactive engagement, account management, cross-department collaboration | Reactive support, call centers, help desks |
| Industry Usage | Common in SaaS, tech, and subscription services | Widespread across various industries including retail and telecom |
The Manager Customer Success Manager focuses on fostering ongoing customer relationships and ensuring product success, while the Customer Support Manager primarily addresses immediate customer issues and technical support. Both roles require strong communication skills, but their goals and daily activities differ significantly.
What does a manager of customer success do?
A Customer Success Manager (CSM) oversees client relationships to ensure satisfaction, retention, and growth. They coordinate with sales, support, and product teams, analyze customer data, and develop strategies to improve the customer experience, often using CRM tools. The role requires strong communication skills and a focus on long-term client success.
What are the most commonly searched types of Customer Success Manager jobs in Ridgewood, NJ? The most popular types of Customer Success Manager jobs in Ridgewood, NJ are:
What job categories do people searching Manager Customer Success Manager jobs in Ridgewood, NJ look for? The top searched job categories for Manager Customer Success Manager jobs in Ridgewood, NJ are:
- Customer Success Manager Govtech
- Night Shift Customer Success Manager Remote
- Director Customer Success Manager Remote
- Account Success Manager
- Customer Success Manager Remote
- Urgently Hiring Senior Customer Success Manager
- Customer Success Manager Salary
- Customer Success Manager
- Overnight Virtual Customer Success Manager
What cities near Ridgewood, NJ are hiring for Manager Customer Success Manager jobs? Cities near Ridgewood, NJ with the most Manager Customer Success Manager job openings:
Okta rating
9.8
Based on 5 frontline employees who took The Breakroom Quiz
3rd of 242 rated software companies
Job description
Customer Success Manager
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the SLED Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets.
About Okta
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2009